Nursing Care Index

St Mary Health Care Center

Worcester, Worcester County, Massachusetts · CCN 225305 · Non-profit (Corporation) · part of Covenant Health (8 facilities, chain average 3 stars)

CMS rates St Mary Health Care Center 2 of 5 overall as of August 2026. 172 certified beds, 119 residents a day on average. 27 citations on record from the current inspection cycles, 1 involving actual harm; 1 fine totalling $8,788.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★☆☆☆ 2 of 5
Health inspections★★☆☆☆ 2 of 5
Staffing★★★★☆ 4 of 5
Quality measures★★★★☆ 4 of 5
Quality: long-stay / short-stay4 / — of 5

Staffing

Total nurse staffing3.53747 hours per resident per day
Registered nurses0.38849 hours per resident per day
Weekend total3.36662 hours per resident per day
Nursing staff turnover30.6% (registered nurses 33.3%)
Administrators who left0

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2026-04-14 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · tag F0688
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2026-05-08
2026-04-14 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services Deficiencies · tag F0726
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2026-05-08
2026-04-14 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · tag F0657
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-05-08
2026-04-14 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies · tag F0693
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-05-08
2026-04-14 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · tag F0761
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-05-08
2026-04-14 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-05-08
2026-04-14 Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · tag F0883
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-05-08
2025-10-29
complaint survey
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
G Actual harm that is not immediate jeopardy; isolated Deficient, Provider has date of correction
2025-11-25
2025-10-29
complaint survey
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · tag F0580
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-11-25
2025-06-23
complaint survey
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Resident Rights Deficiencies · tag F0557
E No actual harm, with potential for more than minimal harm; pattern Past Non-Compliance
2025-06-20
2024-12-18 Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies · tag F0637
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-01-20
2024-12-18 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · tag F0644
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-01-20
2024-12-18 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-01-20
2024-12-18 Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Quality of Life and Care Deficiencies · tag F0742
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-01-20
2024-12-18 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · tag F0755
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-01-20
2024-12-18 Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.
Administration Deficiencies · tag F0772
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-01-20
2024-12-18 Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
Administration Deficiencies · tag F0776
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-01-20
2024-12-18 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-01-20
2024-12-18 Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · tag F0732
C No actual harm, with potential for minimal harm; widespread Deficient, Provider has date of correction
2025-01-20
2023-10-17 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2023-11-30
2023-10-17 Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · tag F0677
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2023-11-30
2023-10-17 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · tag F0550
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-11-30
2023-10-17 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · tag F0580
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-11-30
2023-10-17 PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies · tag F0645
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-11-30
2023-10-17 Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies · tag F0685
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-11-30
2023-10-17 Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · tag F0695
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-11-30
2023-10-17 Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · tag F0732
C No actual harm, with potential for minimal harm; widespread Deficient, Provider has date of correction
2023-11-30

Fines and payment denials

DatePenaltyAmount
2025-10-29Fine$8,788

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Covenant Health
Organization
adp of the snf1998-06-01
Covenant Health
Organization
operational/managerial control1998-06-01
Becker, David
Individual
adp of the snf2016-07-09
Boyle, Melissa
Individual
adp of the snf2011-03-01
Castillo, Nicole
Individual
adp of the snf2018-05-18
Doty, Ronald
Individual
adp of the snf2020-11-12
Freije, Richard
Individual
adp of the snf2007-01-01
Garcia, Holly
Individual
adp of the snf2019-10-21
Grubbs, Stephen
Individual
adp of the snf2018-09-24
Lavallee, Eileen
Individual
adp of the snf2019-04-26
Lucke, Kelly
Individual
adp of the snf2022-06-19
Mango, Alaina
Individual
adp of the snf2020-10-01
Maroney, James
Individual
adp of the snf2020-03-01
Mccarthy, Jennifer
Individual
adp of the snf2019-05-18
Okoli, Chidimma
Individual
adp of the snf2019-08-01
Waite, Douglas
Individual
adp of the snf2018-02-12
Castillo, Nicole
Individual
corporate director2018-05-18
Doty, Ronald
Individual
corporate director2020-11-12
Garcia, Holly
Individual
corporate director2019-10-21
Mccarthy, Jennifer
Individual
corporate director2019-05-18
Forney, Stephen
Individual
corporate officer2019-09-16
Grubbs, Stephen
Individual
corporate officer2018-09-24
Waite, Douglas
Individual
corporate officer2019-01-01
Boyle, Melissa
Individual
managing control - governing body2011-03-01
Doty, Ronald
Individual
managing control - governing body2020-11-12
Freije, Richard
Individual
managing control - governing body2007-01-01
Lavallee, Eileen
Individual
managing control - governing body2019-04-26
Maroney, James
Individual
managing control - governing body2020-03-01
Becker, David
Individual
operational/managerial control2016-07-09
Castillo, Nicole
Individual
operational/managerial control2018-05-18
Doty, Ronald
Individual
operational/managerial control2020-11-12
Forney, Stephen
Individual
operational/managerial control2019-09-16
Grubbs, Stephen
Individual
operational/managerial control2018-09-24
Lucke, Kelly
Individual
operational/managerial control2022-06-19
Mango, Alaina
Individual
operational/managerial control2020-10-01
Mccarthy, Jennifer
Individual
operational/managerial control2019-05-18
Okoli, Chidimma
Individual
operational/managerial control2019-08-01
Waite, Douglas
Individual
operational/managerial control2018-02-12

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Worcester County.