Quaboag Rehabilitation & Skilled Care Facility
West Brookfield, Worcester County, Massachusetts · CCN 225361 · Non-profit (Corporation) · not part of a chain
CMS rates Quaboag Rehabilitation & Skilled Care Facility 5 of 5 overall as of August 2026. 166 certified beds, 137 residents a day on average. 8 citations on record from the current inspection cycles; no fines on record.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★★★ 5 of 5 |
|---|---|
| Health inspections | ★★★★★ 5 of 5 |
| Staffing | ★★★★☆ 4 of 5 |
| Quality measures | ★★★☆☆ 3 of 5 |
| Quality: long-stay / short-stay | 4 / 2 of 5 |
Staffing
| Total nurse staffing | 3.94242 hours per resident per day |
|---|---|
| Registered nurses | 0.73386 hours per resident per day |
| Weekend total | 3.43738 hours per resident per day |
| Nursing staff turnover | 44.6% (registered nurses 37.5%) |
| Administrators who left | 0 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2024-11-05 complaint survey |
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. Resident Rights Deficiencies · tag F0557 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-12-06 |
| 2024-11-05 complaint survey |
Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · tag F0658 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-12-06 |
| 2024-04-24 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · tag F0690 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-06-03 |
| 2024-04-24 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · tag F0756 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-06-03 |
| 2024-04-24 | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · tag F0757 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-06-03 |
| 2024-04-24 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · tag F0758 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-06-03 |
| 2024-04-24 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-06-03 |
| 2022-11-21 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · tag F0690 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-12-09 |
Fines and payment denials
No fines or payment denials on record since 2023.
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Ascentria Care Alliance Inc. Organization | 5% or greater direct ownership interest | 100% | 2015-02-01 |
| Ascentria Care Alliance Inc. Organization | adp of the snf | — | 2025-01-29 |
| Ascentria Care Alliance Inc. Organization | operational/managerial control | — | 2015-02-01 |
| Bovill, Angela Individual | adp of the snf | — | 2024-12-30 |
| Hanscom, Kristin Individual | adp of the snf | — | 2024-12-18 |
| Macdonald, Jessica Individual | adp of the snf | — | 2024-11-01 |
| Maguire, David Individual | adp of the snf | — | 2024-01-01 |
| Russo, Nicholas Individual | adp of the snf | — | 2024-12-30 |
| Bartholomew, Alexander Individual | corporate director | — | 2024-01-01 |
| Bovill, Angela Individual | corporate director | — | 2015-02-01 |
| Browne, Tara Individual | corporate director | — | 2024-01-01 |
| Cowlagi, Ashish Individual | corporate director | — | 2024-01-01 |
| Goodman, Ross Individual | corporate director | — | 2015-02-01 |
| Mayo, William Individual | corporate director | — | 2015-02-01 |
| Oneal, Gary Individual | corporate director | — | 2024-01-01 |
| Robertson, Keith Individual | corporate director | — | 2024-01-01 |
| Russo, Nicholas Individual | corporate director | — | 2015-02-01 |
| Sousa, Nicholas Individual | corporate director | — | 2024-01-01 |
| Tappan, Christine Individual | corporate director | — | 2024-01-01 |
| Bovill, Angela Individual | corporate officer | — | 2015-02-01 |
| Hanscom, Kristin Individual | corporate officer | — | 2024-01-01 |
| Russo, Nicholas Individual | corporate officer | — | 2015-02-01 |
| Macdonald, Jessica Individual | operational/managerial control | — | 2024-11-01 |
| Maguire, David Individual | operational/managerial control | — | 2024-01-01 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Quaboag Rehabilitation & Skilled Care Facility.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Worcester County.