South Cove Manor Nursing & Rehabilitation Center
Quincy, Norfolk County, Massachusetts · CCN 225514 · Non-profit (Corporation) · not part of a chain
CMS rates South Cove Manor Nursing & Rehabilitation Center 5 of 5 overall as of August 2026. 141 certified beds, 136 residents a day on average. 16 citations on record from the current inspection cycles; no fines on record.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★★★ 5 of 5 |
|---|---|
| Health inspections | ★★★★★ 5 of 5 |
| Staffing | ★★★★☆ 4 of 5 |
| Quality measures | ★★★★★ 5 of 5 |
| Quality: long-stay / short-stay | 5 / — of 5 |
Staffing
| Total nurse staffing | 3.62925 hours per resident per day |
|---|---|
| Registered nurses | 0.64157 hours per resident per day |
| Weekend total | 3.394 hours per resident per day |
| Nursing staff turnover | 13.8% (registered nurses 25%) |
| Administrators who left | 0 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2024-07-31 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · tag F0756 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-08-29 |
| 2024-07-31 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-08-29 |
| 2024-07-31 | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · tag F0658 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-08-29 |
| 2024-07-31 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-08-29 |
| 2024-07-31 | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · tag F0695 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-08-29 |
| 2024-07-31 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · tag F0758 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-08-29 |
| 2024-07-31 | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · tag F0883 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-08-29 |
| 2023-05-26 | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · tag F0658 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2023-06-15 |
| 2023-05-26 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2023-06-15 |
| 2023-05-26 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · tag F0580 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-06-15 |
| 2023-05-26 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-06-15 |
| 2023-05-26 | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · tag F0695 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-06-15 |
| 2023-05-26 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · tag F0758 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-06-15 |
| 2023-05-26 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. Nutrition and Dietary Deficiencies · tag F0808 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-06-15 |
| 2023-05-26 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-06-15 |
| 2023-05-26 | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · tag F0641 |
B No actual harm, with potential for minimal harm; pattern | Deficient, Provider has date of correction 2023-06-15 |
Fines and payment denials
No fines or payment denials on record since 2023.
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Cambridge Savings Bank Organization | 5% or greater mortgage interest | — | 2012-10-01 |
| Cambridge Savings Bank Organization | 5% or greater security interest | — | 2012-10-01 |
| Porter Securities Inc. II Organization | 5% or greater security interest | — | 2012-10-01 |
| Cambridge Savings Bank Organization | adp of the snf | — | 2025-05-09 |
| Symbria Rehab, Inc. Organization | adp of the snf | — | 2025-03-31 |
| Symbria Rehab, Inc. Organization | operational/managerial control | — | 2025-01-01 |
| Chen, Li Individual | adp of the snf | — | 2017-07-27 |
| Graves, William Individual | adp of the snf | — | 2018-03-01 |
| Hanson, Scott Individual | adp of the snf | — | 2013-10-21 |
| Stevenson, John Individual | adp of the snf | — | 2025-03-11 |
| Bowler, Marianne Individual | corporate director | — | 2011-02-16 |
| Chang, Hemmie Individual | corporate director | — | 2011-02-16 |
| Cheng, Philip Individual | corporate director | — | 2024-05-21 |
| Chin, May Individual | corporate director | — | 2011-02-16 |
| Chin, Thomas Individual | corporate director | — | 2011-02-16 |
| Daley, Lisa Individual | corporate director | — | 2024-05-21 |
| Elkerton, Stanley Individual | corporate director | — | 2011-02-16 |
| Lai, Leonard Individual | corporate director | — | 2011-02-16 |
| Law, Ho Individual | corporate director | — | 2024-05-21 |
| Lui, Richard Individual | corporate director | — | 2011-02-16 |
| Luo, Xu Individual | corporate director | — | 2011-02-06 |
| O'Sullivan, Heather Individual | corporate director | — | 2024-05-21 |
| Qu, Jason Individual | corporate director | — | 2011-02-16 |
| Rose, Alice Individual | corporate director | — | 2011-02-16 |
| Schlichte, Eric Individual | corporate director | — | 2024-05-21 |
| Schlichte, Helen Individual | corporate director | — | 2011-02-16 |
| Ting, David Individual | corporate director | — | 2011-02-16 |
| Wong, Olivia Individual | corporate director | — | 2024-05-21 |
| Yee, Hon Individual | corporate director | — | 2011-02-06 |
| Chang, Hemmie Individual | corporate officer | — | 2011-02-16 |
| Chen, Li Individual | corporate officer | — | 2017-07-27 |
| Graves, William Individual | corporate officer | — | 2018-03-01 |
| Hanson, Scott Individual | corporate officer | — | 2013-10-21 |
| Law, Ho Individual | corporate officer | — | 2024-05-21 |
| Chen, Li Individual | operational/managerial control | — | 2017-07-27 |
| Graves, William Individual | operational/managerial control | — | 2018-03-01 |
| Stevenson, John Individual | operational/managerial control | — | 2025-03-01 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for South Cove Manor Nursing & Rehabilitation Center.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Norfolk County.