Notre Dame Long Term Care Center
Worcester, Worcester County, Massachusetts · CCN 225577 · Non-profit (Corporation) · not part of a chain
CMS rates Notre Dame Long Term Care Center 4 of 5 overall as of August 2026. 123 certified beds, 120 residents a day on average. 14 citations on record from the current inspection cycles; no fines on record.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★★☆ 4 of 5 |
|---|---|
| Health inspections | ★★★★☆ 4 of 5 |
| Staffing | ★★★☆☆ 3 of 5 |
| Quality measures | ★★★★☆ 4 of 5 |
| Quality: long-stay / short-stay | 4 / 4 of 5 |
Staffing
| Total nurse staffing | 3.43599 hours per resident per day |
|---|---|
| Registered nurses | 0.44201 hours per resident per day |
| Weekend total | 3.30468 hours per resident per day |
| Nursing staff turnover | 36.3% (registered nurses 50%) |
| Administrators who left | 2 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2026-05-08 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · tag F0761 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2026-05-27 |
| 2026-05-08 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-05-27 |
| 2026-05-08 | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · tag F0760 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-05-27 |
| 2025-02-12 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Nursing and Physician Services Deficiencies · tag F0726 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-03-28 |
| 2025-02-12 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. Nutrition and Dietary Deficiencies · tag F0810 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-03-28 |
| 2025-02-12 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-03-28 |
| 2024-11-20 complaint survey |
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-12-31 |
| 2023-12-15 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · tag F0755 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-01-28 |
| 2023-12-15 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-01-28 |
| 2023-12-15 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · tag F0578 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-01-28 |
| 2023-12-15 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-01-28 |
| 2023-12-15 | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · tag F0695 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-01-28 |
| 2023-12-15 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. Nutrition and Dietary Deficiencies · tag F0805 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-01-28 |
| 2023-12-15 | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · tag F0883 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-01-28 |
Fines and payment denials
No fines or payment denials on record since 2023.
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Rossano, Bryan Individual | adp of the snf | — | 2025-10-01 |
| Totino, Stephen Individual | adp of the snf | — | 2004-06-09 |
| Zimmons, Erika Individual | adp of the snf | — | 2025-01-01 |
| Bain, Elaine Individual | corporate director | — | 2025-09-01 |
| Coan, Leonore Individual | corporate director | — | 2024-11-01 |
| Colaizzi, Maryann Individual | corporate director | — | 2025-09-01 |
| Colin, Kathleen Individual | corporate director | — | 2022-10-04 |
| Ferguson, Robert Individual | corporate director | — | 2025-09-01 |
| Kozak, Kevin Individual | corporate director | — | 2018-09-18 |
| Mcgovern, Kevin Individual | corporate director | — | 2019-09-24 |
| Murphy, Elizabeth Individual | corporate director | — | 2021-09-21 |
| Murphy, Jacqueline Individual | corporate director | — | 2025-09-01 |
| O'Brien, Patricia Individual | corporate director | — | 2022-06-14 |
| O'Connor, Tara Individual | corporate director | — | 2022-06-14 |
| Rivard, Brenda Individual | corporate director | — | 2019-09-24 |
| Roche, Mary Individual | corporate director | — | 2017-09-12 |
| Rocheleau, H Individual | corporate director | — | 2024-11-01 |
| Toce, Patricia Individual | corporate director | — | 2022-06-14 |
| Torkornoo, Eric Individual | corporate director | — | 2023-09-19 |
| Webb, Charles Individual | corporate director | — | 2025-09-01 |
| Hickey, Philip Individual | corporate officer | — | 2024-05-28 |
| Mannila, John Individual | corporate officer | — | 2022-05-17 |
| Totino, Stephen Individual | corporate officer | — | 2004-06-09 |
| Bain, Elaine Individual | managing control - governing body | — | 2025-09-01 |
| Coan, Leonore Individual | managing control - governing body | — | 2024-11-01 |
| Colaizzi, Maryann Individual | managing control - governing body | — | 2025-09-01 |
| Colin, Kathleen Individual | managing control - governing body | — | 2022-10-04 |
| Ferguson, Robert Individual | managing control - governing body | — | 2025-09-01 |
| Hickey, Philip Individual | managing control - governing body | — | 2024-05-28 |
| Kozak, Kevin Individual | managing control - governing body | — | 2018-09-18 |
| Mannila, John Individual | managing control - governing body | — | 2017-09-12 |
| Mcgovern, Kevin Individual | managing control - governing body | — | 2019-09-24 |
| Murphy, Elizabeth Individual | managing control - governing body | — | 2021-09-21 |
| Murphy, Jacqueline Individual | managing control - governing body | — | 2025-09-01 |
| O'Brien, Patricia Individual | managing control - governing body | — | 2022-06-14 |
| O'Connor, Tara Individual | managing control - governing body | — | 2022-06-14 |
| Rivard, Brenda Individual | managing control - governing body | — | 2019-09-24 |
| Roche, Mary Individual | managing control - governing body | — | 2017-09-12 |
| Rocheleau, H Individual | managing control - governing body | — | 2024-11-01 |
| Toce, Patricia Individual | managing control - governing body | — | 2022-06-14 |
| Torkornoo, Eric Individual | managing control - governing body | — | 2023-09-19 |
| Webb, Charles Individual | managing control - governing body | — | 2025-09-01 |
| Bain, Elaine Individual | operational/managerial control | — | 2025-09-01 |
| Coan, Leonore Individual | operational/managerial control | — | 2024-11-01 |
| Colaizzi, Maryann Individual | operational/managerial control | — | 2025-09-01 |
| Colin, Kathleen Individual | operational/managerial control | — | 2022-10-04 |
| Ferguson, Robert Individual | operational/managerial control | — | 2025-09-01 |
| Hickey, Philip Individual | operational/managerial control | — | 2024-05-28 |
| Kozak, Kevin Individual | operational/managerial control | — | 2018-09-18 |
| Mannila, John Individual | operational/managerial control | — | 2022-05-17 |
| Mcgovern, Kevin Individual | operational/managerial control | — | 2019-09-24 |
| Murphy, Elizabeth Individual | operational/managerial control | — | 2021-09-21 |
| Murphy, Jacqueline Individual | operational/managerial control | — | 2025-09-01 |
| O'Brien, Patricia Individual | operational/managerial control | — | 2022-06-14 |
| O'Connor, Tara Individual | operational/managerial control | — | 2022-06-14 |
| Rivard, Brenda Individual | operational/managerial control | — | 2019-09-24 |
| Roche, Mary Individual | operational/managerial control | — | 2017-09-12 |
| Rocheleau, H Individual | operational/managerial control | — | 2024-11-01 |
| Rossano, Bryan Individual | operational/managerial control | — | 2025-10-01 |
| Toce, Patricia Individual | operational/managerial control | — | 2022-06-14 |
| Torkornoo, Eric Individual | operational/managerial control | — | 2023-09-19 |
| Totino, Stephen Individual | operational/managerial control | — | 2004-06-09 |
| Webb, Charles Individual | operational/managerial control | — | 2025-09-01 |
| Zimmons, Erika Individual | operational/managerial control | — | 2025-01-01 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Notre Dame Long Term Care Center.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Worcester County.