Agawam North Rehab And Nursing
Agawam, Hampden County, Massachusetts · CCN 225766 · For-profit (LLC) · part of Stern Consultants (22 facilities, chain average 2.5 stars)
CMS rates Agawam North Rehab And Nursing 1 of 5 overall as of August 2026. 124 certified beds, 111 residents a day on average. 28 citations on record from the current inspection cycles; 1 fine totalling $86,130.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★☆☆☆☆ 1 of 5 |
|---|---|
| Health inspections | ★☆☆☆☆ 1 of 5 |
| Staffing | ★★★☆☆ 3 of 5 |
| Quality measures | ★★★★☆ 4 of 5 |
| Quality: long-stay / short-stay | 5 / 2 of 5 |
Staffing
| Total nurse staffing | 3.64745 hours per resident per day |
|---|---|
| Registered nurses | 0.65371 hours per resident per day |
| Weekend total | 3.1418 hours per resident per day |
| Nursing staff turnover | 44.5% (registered nurses 38.9%) |
| Administrators who left | 0 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2025-04-09 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2025-04-23 |
| 2025-04-09 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. Resident Rights Deficiencies · tag F0553 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-04-23 |
| 2025-04-09 | Ensure residents have reasonable access to and privacy in their use of communication methods. Resident Rights Deficiencies · tag F0576 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-04-23 |
| 2025-04-09 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · tag F0725 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-04-23 |
| 2025-04-09 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · tag F0756 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-04-23 |
| 2025-04-09 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · tag F0550 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-04-23 |
| 2025-04-09 | Give the resident's representative the ability to exercise the resident's rights. Resident Rights Deficiencies · tag F0551 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-04-23 |
| 2025-04-09 | Honor the resident's right to organize and participate in resident/family groups in the facility. Resident Rights Deficiencies · tag F0565 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-04-23 |
| 2025-04-09 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · tag F0578 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-04-23 |
| 2025-04-09 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · tag F0623 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-04-23 |
| 2025-04-09 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-04-23 |
| 2025-04-09 | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · tag F0677 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-04-23 |
| 2025-04-09 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-04-23 |
| 2025-04-09 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-04-23 |
| 2025-04-09 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Nursing and Physician Services Deficiencies · tag F0726 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-05-01 |
| 2025-04-09 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-05-09 |
| 2024-10-22 complaint survey |
Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · tag F0658 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-11-08 |
| 2024-01-23 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-02-19 |
| 2024-01-23 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-02-19 |
| 2024-01-23 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · tag F0690 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-02-19 |
| 2024-01-23 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · tag F0761 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-02-19 |
| 2024-01-23 | Assure that each resident’s assessment is updated at least once every 3 months. Resident Assessment and Care Planning Deficiencies · tag F0638 |
C No actual harm, with potential for minimal harm; widespread | Deficient, Provider has date of correction 2024-02-19 |
| 2024-01-23 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Resident Assessment and Care Planning Deficiencies · tag F0636 |
B No actual harm, with potential for minimal harm; pattern | Deficient, Provider has date of correction 2024-02-28 |
| 2024-01-23 | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · tag F0641 |
B No actual harm, with potential for minimal harm; pattern | Deficient, Provider has date of correction 2024-02-19 |
| 2022-07-26 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · tag F0756 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2022-09-13 |
| 2022-07-26 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · tag F0758 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2022-09-13 |
| 2022-07-26 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · tag F0842 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2022-09-13 |
| 2022-07-26 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-09-13 |
Fines and payment denials
| Date | Penalty | Amount |
|---|---|---|
| 2025-04-09 | Fine | $86,130 |
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Com Family Trust Organization | 5% or greater indirect ownership interest | 10% | 2023-10-16 |
| Agawam North Propco LLC Organization | adp of the snf | — | 2023-10-16 |
| Com Family Trust Organization | adp of the snf | — | 2023-10-16 |
| E Newhouse Family Trust Organization | adp of the snf | — | 2023-10-16 |
| Etn Family Holdings LLC Organization | adp of the snf | — | 2023-10-16 |
| Stern Therapy Consultants LLC Organization | adp of the snf | — | 2025-07-13 |
| T Newhouse Family Trust Organization | adp of the snf | — | 2023-10-16 |
| Tlco Holdings LLC Organization | adp of the snf | — | 2023-10-16 |
| Tlm Family Trust Organization | adp of the snf | — | 2023-10-16 |
| Etn Family Holdings LLC Organization | operational/managerial control | — | 2023-10-16 |
| Stern Therapy Consultants LLC Organization | operational/managerial control | — | 2023-10-16 |
| Tlco Holdings LLC Organization | operational/managerial control | — | 2023-10-16 |
| Friedman, Shana Individual | 5% or greater direct ownership interest | 12% | 2023-09-01 |
| Ashkar, Rami Individual | adp of the snf | — | 2023-10-16 |
| Beatty, Brittany Individual | adp of the snf | — | 2023-10-16 |
| Erblich, Avraham Individual | adp of the snf | — | 2023-10-16 |
| Friedman, Benjamin Individual | adp of the snf | — | 2023-10-16 |
| Millman, Chaim Individual | adp of the snf | — | 2023-10-16 |
| Newhouse, Eric Individual | adp of the snf | — | 2023-10-16 |
| Plew, Andrea Individual | adp of the snf | — | 2023-10-16 |
| Sheps, Boruch Individual | adp of the snf | — | 2023-10-16 |
| Stern, Bezalel Individual | adp of the snf | — | 2023-10-16 |
| Tazifor, Roger Individual | adp of the snf | — | 2023-10-16 |
| Millman, Chaim Individual | corporate officer | — | 2023-10-16 |
| Beatty, Brittany Individual | direct ownership interest | — | 2023-10-16 |
| Friedman, Benjamin Individual | direct ownership interest | — | 2023-10-16 |
| Newhouse, Eric Individual | direct ownership interest | — | 2023-10-16 |
| Millman, Chaim Individual | indirect ownership interest | — | 2023-10-16 |
| Ashkar, Rami Individual | managing control - governing body | — | 2023-10-16 |
| Erblich, Avraham Individual | managing control - governing body | — | 2023-10-16 |
| Millman, Chaim Individual | managing control - governing body | — | 2023-10-16 |
| Newhouse, Eric Individual | managing control - governing body | — | 2023-10-16 |
| Sheps, Boruch Individual | managing control - governing body | — | 2023-10-16 |
| Ashkar, Rami Individual | operational/managerial control | — | 2023-10-16 |
| Beatty, Brittany Individual | operational/managerial control | — | 2023-10-16 |
| Erblich, Avraham Individual | operational/managerial control | — | 2023-10-16 |
| Friedman, Benjamin Individual | operational/managerial control | — | 2023-10-16 |
| Millman, Chaim Individual | operational/managerial control | — | 2023-10-16 |
| Newhouse, Eric Individual | operational/managerial control | — | 2023-10-16 |
| Plew, Andrea Individual | operational/managerial control | — | 2023-10-16 |
| Sheps, Boruch Individual | operational/managerial control | — | 2023-10-16 |
| Tazifor, Roger Individual | operational/managerial control | — | 2023-11-27 |
| Millman, Chaim Individual | trustee of the snf | — | 2023-10-16 |
| Newhouse, Eric Individual | trustee of the snf | — | 2023-10-16 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Agawam North Rehab And Nursing.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Hampden County.