Munson Healthcare Otsego Memorial Hospital Ltcu
Gaylord, Otsego County, Michigan · CCN 235006 · Non-profit (Corporation) · not part of a chain
CMS rates Munson Healthcare Otsego Memorial Hospital Ltcu 4 of 5 overall as of August 2026. 34 certified beds, 27 residents a day on average. 15 citations on record from the current inspection cycles, 1 involving actual harm; no fines on record.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★★☆ 4 of 5 |
|---|---|
| Health inspections | ★★★☆☆ 3 of 5 |
| Staffing | ★★★★★ 5 of 5 |
| Quality measures | ★★★☆☆ 3 of 5 |
| Quality: long-stay / short-stay | 2 / 3 of 5 |
Staffing
| Total nurse staffing | 5.14207 hours per resident per day |
|---|---|
| Registered nurses | 1.95273 hours per resident per day |
| Weekend total | 4.79509 hours per resident per day |
| Nursing staff turnover | 36.1% (registered nurses 38.5%) |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2026-04-01 complaint survey |
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
G Actual harm that is not immediate jeopardy; isolated | Past Non-Compliance 2025-08-21 |
| 2026-04-01 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2026-04-30 |
| 2026-04-01 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2026-04-30 |
| 2026-04-01 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · tag F0628 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-04-30 |
| 2026-04-01 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · tag F0756 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-04-30 |
| 2026-04-01 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. Administration Deficiencies · tag F0849 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-04-30 |
| 2025-02-13 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly Administration Deficiencies · tag F0868 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2025-03-31 |
| 2025-02-13 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · tag F0756 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-03-31 |
| 2025-02-13 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · tag F0758 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-03-31 |
| 2025-02-13 | Make sure that a working call system is available in each resident's bathroom and bathing area. Environmental Deficiencies · tag F0919 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-03-31 |
| 2024-03-27 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · tag F0842 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2024-05-03 |
| 2024-03-27 complaint survey |
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-05-03 |
| 2024-03-27 complaint survey |
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-05-03 |
| 2024-03-27 complaint survey |
Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0610 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-05-03 |
| 2024-03-27 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · tag F0688 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-05-03 |
Fines and payment denials
No fines or payment denials on record since 2023.
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Munson Healthcare Organization | 5% or greater direct ownership interest | 100% | 2019-10-02 |
| Munson Healthcare Organization | adp of the snf | — | 2025-05-15 |
| Munson Healthcare Organization | trustee of the snf | — | 2019-10-02 |
| Bloem, Kenneth Individual | adp of the snf | — | 2022-01-01 |
| Dixon, Kathy Individual | adp of the snf | — | 2022-01-01 |
| Elliot, Benjamin Individual | adp of the snf | — | 2025-04-01 |
| Hoppe, Ruth Individual | adp of the snf | — | 2022-01-01 |
| King, Jennifer Individual | adp of the snf | — | 2024-01-01 |
| Konopacki, Paul Individual | adp of the snf | — | 2025-04-15 |
| Korth-White, Kirsten Individual | adp of the snf | — | 2023-01-30 |
| Lanphier, Edward Individual | adp of the snf | — | 2026-01-01 |
| Menegebier, David Individual | adp of the snf | — | 2024-01-01 |
| Nelson, Timothy Individual | adp of the snf | — | 2022-01-01 |
| Ness, Edwin Individual | adp of the snf | — | 2004-07-01 |
| Page, Andrew Individual | adp of the snf | — | 2024-01-01 |
| Postma, Brian Individual | adp of the snf | — | 2022-01-01 |
| Recchia, Dino Individual | adp of the snf | — | 2024-01-01 |
| Roberts, Owen Individual | adp of the snf | — | 2022-01-01 |
| Rowland, Claudia Individual | adp of the snf | — | 2026-01-01 |
| Sanders, Mary Individual | adp of the snf | — | 2022-01-01 |
| Schultz, Vincent Individual | adp of the snf | — | 2024-01-01 |
| Takano, Sakura Individual | adp of the snf | — | 2022-01-01 |
| Thomas, Kristine Individual | adp of the snf | — | 2022-01-01 |
| Veryser, Thomas Individual | adp of the snf | — | 2022-01-01 |
| Wisniewski, Steven Individual | adp of the snf | — | 2024-01-01 |
| Wood, Elaine Individual | adp of the snf | — | 2022-01-01 |
| Zenner, Bruce Individual | adp of the snf | — | 2022-01-01 |
| Konopacki, Paul Individual | corporate director | — | 2025-04-15 |
| Bloem, Kenneth Individual | managing control - governing body | — | 2022-01-01 |
| Dixon, Kathy Individual | managing control - governing body | — | 2022-01-01 |
| Hoppe, Ruth Individual | managing control - governing body | — | 2022-01-01 |
| King, Jennifer Individual | managing control - governing body | — | 2024-01-01 |
| Lanphier, Edward Individual | managing control - governing body | — | 2026-01-01 |
| Menegebier, David Individual | managing control - governing body | — | 2024-01-01 |
| Nelson, Timothy Individual | managing control - governing body | — | 2022-01-01 |
| Ness, Edwin Individual | managing control - governing body | — | 2004-07-01 |
| Page, Andrew Individual | managing control - governing body | — | 2024-01-01 |
| Postma, Brian Individual | managing control - governing body | — | 2022-01-01 |
| Recchia, Dino Individual | managing control - governing body | — | 2024-01-01 |
| Roberts, Owen Individual | managing control - governing body | — | 2022-01-01 |
| Rowland, Claudia Individual | managing control - governing body | — | 2026-01-01 |
| Sanders, Mary Individual | managing control - governing body | — | 2022-01-01 |
| Schultz, Vincent Individual | managing control - governing body | — | 2024-01-01 |
| Takano, Sakura Individual | managing control - governing body | — | 2022-01-01 |
| Thomas, Kristine Individual | managing control - governing body | — | 2022-01-01 |
| Veryser, Thomas Individual | managing control - governing body | — | 2022-01-01 |
| Wood, Elaine Individual | managing control - governing body | — | 2022-01-01 |
| Zenner, Bruce Individual | managing control - governing body | — | 2022-01-01 |
| Elliot, Benjamin Individual | operational/managerial control | — | 2025-04-01 |
| Korth-White, Kirsten Individual | operational/managerial control | — | 2025-01-01 |
| Wisniewski, Steven Individual | operational/managerial control | — | 2024-01-01 |
| Korth-White, Kirsten Individual | trustee of the snf | — | 2023-01-30 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Munson Healthcare Otsego Memorial Hospital Ltcu.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Otsego County.