Pleasant View Shiawassee County Medical Care Facil
Owosso, Shiawassee County, Michigan · CCN 235067 · Government (County) · not part of a chain
CMS rates Pleasant View Shiawassee County Medical Care Facil 5 of 5 overall as of August 2026. 136 certified beds, 133 residents a day on average. 7 citations on record from the current inspection cycles; no fines on record.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★★★ 5 of 5 |
|---|---|
| Health inspections | ★★★★★ 5 of 5 |
| Staffing | ★★★★☆ 4 of 5 |
| Quality measures | ★★★★★ 5 of 5 |
| Quality: long-stay / short-stay | 4 / 5 of 5 |
Staffing
| Total nurse staffing | 3.96584 hours per resident per day |
|---|---|
| Registered nurses | 1.07213 hours per resident per day |
| Weekend total | 3.51455 hours per resident per day |
| Nursing staff turnover | 46.3% (registered nurses 51.1%) |
| Administrators who left | 0 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2026-07-02 complaint survey |
Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has plan of correction 2026-07-29 |
| 2026-07-02 complaint survey |
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · tag F0842 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has plan of correction 2026-07-29 |
| 2025-06-12 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · tag F0550 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-07-18 |
| 2025-06-12 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · tag F0761 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-07-18 |
| 2024-03-22 complaint survey |
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-04-25 |
| 2024-01-26 complaint survey |
Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · tag F0698 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-03-01 |
| 2023-06-14 | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · tag F0641 |
B No actual harm, with potential for minimal harm; pattern | Deficient, Provider has plan of correction 2023-07-17 |
Fines and payment denials
No fines or payment denials on record since 2023.
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| County Of Shiawassee Organization | 5% or greater direct ownership interest | 100% | 1966-01-01 |
| County Of Shiawassee Organization | adp of the snf | — | 1966-01-01 |
| Bakousidis, Kelly Individual | adp of the snf | — | 2025-05-19 |
| Baldwin, Rachel Individual | adp of the snf | — | 2019-06-28 |
| Delau, Theresa Individual | adp of the snf | — | 2017-07-15 |
| Espinoza, Shana Individual | adp of the snf | — | 2017-01-16 |
| Gokee, Cheri Individual | adp of the snf | — | 2021-11-15 |
| Knieper, Kelly Individual | adp of the snf | — | 2018-07-22 |
| Lamb, Sandra Individual | adp of the snf | — | 2015-11-10 |
| Rafie, Ramin Individual | adp of the snf | — | 2023-05-01 |
| Smithingell, Jeffery Individual | adp of the snf | — | 2010-10-01 |
| Tomac, Erika Individual | adp of the snf | — | 2024-09-20 |
| Woodruff, Tabitha Individual | adp of the snf | — | 2019-06-28 |
| Bontrager, Gregory Individual | managing control - governing body | — | 2018-11-16 |
| Civille, Cynthia Individual | managing control - governing body | — | 2017-06-15 |
| Knauff, Londa Individual | managing control - governing body | — | 1985-01-01 |
| Bakousidis, Kelly Individual | operational/managerial control | — | 2025-05-19 |
| Baldwin, Rachel Individual | operational/managerial control | — | 2019-06-28 |
| Delau, Theresa Individual | operational/managerial control | — | 2017-07-15 |
| Espinoza, Shana Individual | operational/managerial control | — | 2017-01-16 |
| Gokee, Cheri Individual | operational/managerial control | — | 2021-11-15 |
| Knieper, Kelly Individual | operational/managerial control | — | 2018-07-22 |
| Lamb, Sandra Individual | operational/managerial control | — | 2015-11-10 |
| Rafie, Ramin Individual | operational/managerial control | — | 2023-05-01 |
| Smithingell, Jeffery Individual | operational/managerial control | — | 2010-10-01 |
| Tomac, Erika Individual | operational/managerial control | — | 2024-09-20 |
| Woodruff, Tabitha Individual | operational/managerial control | — | 2019-06-28 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Pleasant View Shiawassee County Medical Care Facil.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Shiawassee County.