Clark Retirement Community
Grand Rapids, Kent County, Michigan · CCN 235401 · Non-profit (Corporation) · part of Bhi Senior Living (9 facilities, chain average 4 stars)
CMS rates Clark Retirement Community 2 of 5 overall as of August 2026. 39 certified beds, 30 residents a day on average. 28 citations on record from the current inspection cycles, 2 involving actual harm; no fines on record.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★☆☆☆ 2 of 5 |
|---|---|
| Health inspections | ★★☆☆☆ 2 of 5 |
| Staffing | ★★☆☆☆ 2 of 5 |
| Quality measures | ★★★☆☆ 3 of 5 |
| Quality: long-stay / short-stay | 3 / — of 5 |
Staffing
| Total nurse staffing | 3.55313 hours per resident per day |
|---|---|
| Registered nurses | 0.47796 hours per resident per day |
| Weekend total | 3.30303 hours per resident per day |
| Nursing staff turnover | 50% (registered nurses 62.5%) |
| Administrators who left | 0 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2025-07-30 complaint survey |
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
G Actual harm that is not immediate jeopardy; isolated | Deficient, Provider has date of correction 2025-08-22 |
| 2025-07-30 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Nursing and Physician Services Deficiencies · tag F0727 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2025-08-22 |
| 2025-07-30 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2025-08-22 |
| 2025-07-30 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. Infection Control Deficiencies · tag F0882 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2025-08-22 |
| 2025-07-30 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental Deficiencies · tag F0921 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-08-22 |
| 2025-07-30 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · tag F0550 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-08-22 |
| 2025-07-30 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights Deficiencies · tag F0561 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-08-22 |
| 2025-07-30 | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · tag F0883 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-08-22 |
| 2025-02-19 complaint survey |
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-03-25 |
| 2025-02-19 complaint survey |
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · tag F0690 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-03-25 |
| 2024-08-22 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2024-09-26 |
| 2024-08-22 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2024-09-26 |
| 2024-08-22 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0943 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-09-26 |
| 2024-08-22 | Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program. Infection Control Deficiencies · tag F0945 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-09-26 |
| 2024-08-22 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · tag F0550 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-09-26 |
| 2024-08-22 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-09-26 |
| 2024-08-22 | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0610 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-09-26 |
| 2024-08-22 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-09-26 |
| 2024-08-22 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · tag F0657 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-09-26 |
| 2024-08-22 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-09-26 |
| 2024-08-22 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · tag F0686 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-09-26 |
| 2024-08-22 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · tag F0758 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-09-26 |
| 2024-08-22 | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · tag F0883 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-09-26 |
| 2024-03-21 complaint survey |
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
G Actual harm that is not immediate jeopardy; isolated | Past Non-Compliance 2024-03-16 |
| 2023-11-01 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2023-12-04 |
| 2023-11-01 | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · tag F0554 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-12-04 |
| 2023-11-01 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-12-04 |
| 2023-11-01 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · tag F0842 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-12-04 |
Fines and payment denials
No fines or payment denials on record since 2023.
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Bhi Retirement Communities Inc. Organization | 5% or greater indirect ownership interest | 100% | 2022-02-01 |
| Bank Of Ny Mellon Organization | adp of the snf | — | 2025-01-01 |
| Bhi Retirement Communities Inc. Organization | adp of the snf | — | 2025-01-01 |
| Fifth Third Bank Organization | adp of the snf | — | 2025-01-01 |
| Forvis Mazars, LLP Organization | adp of the snf | — | 2023-06-01 |
| Healthcare Therapy Services Inc. Organization | adp of the snf | — | 2025-01-01 |
| Plante & Moran PLLC Organization | adp of the snf | — | 2025-01-01 |
| Bank Of Ny Mellon Organization | operational/managerial control | — | 2025-01-01 |
| Bhi Retirement Communities Inc. Organization | operational/managerial control | — | 2025-01-01 |
| Fifth Third Bank Organization | operational/managerial control | — | 2025-01-01 |
| Forvis Mazars, LLP Organization | operational/managerial control | — | 2023-06-01 |
| Healthcare Therapy Services Inc. Organization | operational/managerial control | — | 2025-01-01 |
| Dattilo, John Individual | adp of the snf | — | 2022-02-01 |
| Kaura, Sita Individual | adp of the snf | — | 2025-01-01 |
| Kyllonen, Kelly Individual | adp of the snf | — | 2025-01-01 |
| Maurer, Mckensey Individual | adp of the snf | — | 2025-01-01 |
| Murphy, Kara Individual | adp of the snf | — | 2025-01-01 |
| Orban, Glenn Individual | adp of the snf | — | 2025-01-01 |
| Ruffing, Michelle Individual | adp of the snf | — | 2025-01-01 |
| Smith, Percell Individual | adp of the snf | — | 2025-01-01 |
| Weideman II, Roger Individual | adp of the snf | — | 2025-01-01 |
| Bloomstrom, John Individual | corporate director | — | 2025-01-01 |
| Caldwell, Jeffrey Individual | corporate director | — | 2025-01-01 |
| Dalton, Douglass Individual | corporate director | — | 2025-01-01 |
| Ellis, Brian Individual | corporate director | — | 2025-01-01 |
| Hoppe, George Individual | corporate director | — | 2020-10-15 |
| Jones, L. Dean Individual | corporate director | — | 2025-01-01 |
| Kelly, Beth Individual | corporate director | — | 2025-01-01 |
| Koselke, Elizabeth Individual | corporate director | — | 2022-07-01 |
| Kyllonen, Kelly Individual | corporate director | — | 2025-01-01 |
| Maurer, Mckensey Individual | corporate director | — | 2025-01-01 |
| Meredith, Wendy Individual | corporate director | — | 2025-01-01 |
| Miller, Mark Individual | corporate director | — | 2021-01-01 |
| Miller, Roger Individual | corporate director | — | 2025-01-01 |
| Murphy, Kara Individual | corporate director | — | 2025-01-01 |
| Orban, Glenn Individual | corporate director | — | 2025-01-01 |
| Richardson, Jane Individual | corporate director | — | 2025-01-01 |
| Robbins, Fred Individual | corporate director | — | 2025-01-01 |
| Seigel, Jane Individual | corporate director | — | 2025-01-01 |
| Terp, Jeffrey Individual | corporate director | — | 2025-01-01 |
| Dattilo, John Individual | corporate officer | — | 2022-02-01 |
| Smith, Percell Individual | corporate officer | — | 2025-01-01 |
| Weideman II, Roger Individual | corporate officer | — | 2022-02-01 |
| Bloomstrom, John Individual | operational/managerial control | — | 2025-01-01 |
| Caldwell, Jeffrey Individual | operational/managerial control | — | 2025-01-01 |
| Dalton, Douglass Individual | operational/managerial control | — | 2022-07-01 |
| Dattilo, John Individual | operational/managerial control | — | 2022-02-01 |
| Ellis, Brian Individual | operational/managerial control | — | 2025-01-01 |
| Hoppe, George Individual | operational/managerial control | — | 2020-10-15 |
| Jones, L. Dean Individual | operational/managerial control | — | 2025-01-01 |
| Kaura, Sita Individual | operational/managerial control | — | 2025-01-01 |
| Kelly, Beth Individual | operational/managerial control | — | 2025-01-01 |
| Koselke, Elizabeth Individual | operational/managerial control | — | 2022-07-01 |
| Kyllonen, Kelly Individual | operational/managerial control | — | 2025-01-01 |
| Maurer, Mckensey Individual | operational/managerial control | — | 2025-01-01 |
| Meredith, Wendy Individual | operational/managerial control | — | 2025-01-01 |
| Miller, Mark Individual | operational/managerial control | — | 2021-01-01 |
| Miller, Roger Individual | operational/managerial control | — | 2025-01-01 |
| Murphy, Kara Individual | operational/managerial control | — | 2025-01-01 |
| Orban, Glenn Individual | operational/managerial control | — | 2025-01-01 |
| Richardson, Jane Individual | operational/managerial control | — | 2025-01-01 |
| Robbins, Fred Individual | operational/managerial control | — | 2022-07-01 |
| Ruffing, Michelle Individual | operational/managerial control | — | 2025-01-01 |
| Seigel, Jane Individual | operational/managerial control | — | 2025-01-01 |
| Smith, Percell Individual | operational/managerial control | — | 2025-01-01 |
| Terp, Jeffrey Individual | operational/managerial control | — | 2025-01-01 |
| Weideman II, Roger Individual | operational/managerial control | — | 2025-01-01 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Clark Retirement Community.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Kent County.