Nursing Care Index

Kalkaska Memorial Health Center

Kalkaska, Kalkaska County, Michigan · CCN 235407 · Government (Hospital district) · not part of a chain

CMS rates Kalkaska Memorial Health Center 3 of 5 overall as of August 2026. 104 certified beds, 74 residents a day on average. 13 citations on record from the current inspection cycles, 2 at immediate jeopardy; 1 fine totalling $10,549 and 2 payment denials.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★★☆☆ 3 of 5
Health inspections★★☆☆☆ 2 of 5
Staffing★★★★★ 5 of 5
Quality measures★★★★☆ 4 of 5
Quality: long-stay / short-stay3 / 4 of 5

Staffing

Total nurse staffing4.97751 hours per resident per day
Registered nurses1.22761 hours per resident per day
Weekend total4.40267 hours per resident per day
Nursing staff turnover17.4% (registered nurses 30.8%)
Administrators who left1

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2026-05-14
complaint survey
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
J Immediate jeopardy to resident health or safety; isolated Past Non-Compliance
2026-05-01
2026-01-02
complaint survey
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
G Actual harm that is not immediate jeopardy; isolated Deficient, Provider has date of correction
2026-01-27
2025-11-26
complaint survey
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · tag F0580
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-12-23
2025-09-19
complaint survey
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
G Actual harm that is not immediate jeopardy; isolated Deficient, Provider has date of correction
2025-10-17
2025-07-31 Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies · tag F0552
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-09-05
2025-07-31 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · tag F0688
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-09-05
2025-07-31 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-09-05
2025-05-02
complaint survey
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
J Immediate jeopardy to resident health or safety; isolated Deficient, Provider has date of correction
2025-05-30
2025-02-19
complaint survey
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · tag F0580
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-03-21
2024-08-28 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2024-09-30
2024-08-28 Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · tag F0692
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-09-30
2023-10-05 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · tag F0803
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2023-11-03
2023-10-05 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2023-11-03

Fines and payment denials

DatePenaltyAmount
2025-09-19Payment denial for 1 days from 2025-10-16
2025-05-02Payment denial for 1 days from 2025-05-29
2025-05-02Fine$10,549

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Kalkaska Memorial Health Center
Organization
5% or greater direct ownership interest100%1990-01-01
Kalkaska Memorial Health Center
Organization
adp of the snf2024-12-27
Banker, George
Individual
adp of the snf2016-11-01
Barr, Robert
Individual
adp of the snf2020-06-23
Bradley, Gregory
Individual
adp of the snf2020-10-01
Brenner, Matthew
Individual
adp of the snf2025-01-14
Broering, Noreen
Individual
adp of the snf2024-01-15
Cannon, Nelson
Individual
adp of the snf2010-08-30
Cervone, Lynnette
Individual
adp of the snf2024-02-20
Cox, Janet
Individual
adp of the snf2024-01-16
De Korne, Dale
Individual
adp of the snf2020-06-23
Finkbeiner, Cindy
Individual
adp of the snf2023-12-04
Gentelia, Gayenell
Individual
adp of the snf2024-02-13
Hart, Alan
Individual
adp of the snf2024-03-20
Hendricks, Eric
Individual
adp of the snf2014-02-02
Klimek, Karl
Individual
adp of the snf2021-07-05
Needham, Diana
Individual
adp of the snf2019-03-11
Nichol, Teresa
Individual
adp of the snf2020-02-01
Pauch, Melanie
Individual
adp of the snf2020-06-23
Phillips, Amber
Individual
adp of the snf2022-03-14
Raymond, Andrew
Individual
adp of the snf2016-12-19
Stephens, Kimberly
Individual
adp of the snf2020-06-23
Stiehl, Charles
Individual
adp of the snf2024-02-20
Stobert, Roger
Individual
adp of the snf2023-02-15
Zenner, Bruce
Individual
adp of the snf2014-02-02
Banker, George
Individual
managing control - governing body2016-11-01
Barr, Robert
Individual
managing control - governing body2020-06-23
Bradley, Gregory
Individual
managing control - governing body2020-10-01
Brenner, Matthew
Individual
managing control - governing body2025-01-14
Broering, Noreen
Individual
managing control - governing body2024-01-15
Cannon, Nelson
Individual
managing control - governing body2010-08-30
Cervone, Lynnette
Individual
managing control - governing body2024-02-20
Cox, Janet
Individual
managing control - governing body2024-01-16
De Korne, Dale
Individual
managing control - governing body2020-06-23
Gentelia, Gayenell
Individual
managing control - governing body2024-02-13
Hart, Alan
Individual
managing control - governing body2024-03-20
Hendricks, Eric
Individual
managing control - governing body2014-02-02
Klimek, Karl
Individual
managing control - governing body2021-07-05
Needham, Diana
Individual
managing control - governing body2019-03-11
Nichol, Teresa
Individual
managing control - governing body2020-02-01
Pauch, Melanie
Individual
managing control - governing body2020-06-23
Stephens, Kimberly
Individual
managing control - governing body2020-06-23
Stiehl, Charles
Individual
managing control - governing body2024-02-20
Stobert, Roger
Individual
managing control - governing body2023-02-15
Zenner, Bruce
Individual
managing control - governing body2014-02-02
Finkbeiner, Cindy
Individual
operational/managerial control2023-12-04
Raymond, Andrew
Individual
operational/managerial control2016-12-19

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Kalkaska County.