The Neighborhoods Of White Lake
White Lake, Oakland County, Michigan · CCN 235430 · Non-profit (Corporation) · part of Trinity Health (19 facilities, chain average 3.3 stars)
CMS rates The Neighborhoods Of White Lake 5 of 5 overall as of August 2026. 39 certified beds, 36 residents a day on average. 6 citations on record from the current inspection cycles; no fines on record.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★★★ 5 of 5 |
|---|---|
| Health inspections | ★★★★★ 5 of 5 |
| Staffing | ★★★★★ 5 of 5 |
| Quality measures | ★★★☆☆ 3 of 5 |
| Quality: long-stay / short-stay | 2 / 5 of 5 |
Staffing
| Total nurse staffing | 4.58734 hours per resident per day |
|---|---|
| Registered nurses | 1.03824 hours per resident per day |
| Weekend total | 4.09755 hours per resident per day |
| Nursing staff turnover | 30% (registered nurses 33.3%) |
| Administrators who left | 0 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2025-02-27 complaint survey |
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0604 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-04-01 |
| 2025-02-27 complaint survey |
Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0610 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-04-01 |
| 2025-02-27 complaint survey |
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-04-01 |
| 2024-01-29 complaint survey |
Ensure that residents are fully informed and understand their health status, care and treatments. Resident Rights Deficiencies · tag F0552 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-02-15 |
| 2023-03-02 | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · tag F0658 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-04-12 |
| 2023-03-02 | Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care. Nursing and Physician Services Deficiencies · tag F0710 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-04-12 |
Fines and payment denials
No fines or payment denials on record since 2023.
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Trinity Continuing Care Services Organization | 5% or greater direct ownership interest | 100% | 2008-04-22 |
| Bowens, Marcus Individual | corporate director | — | 2022-04-01 |
| Defrain, David Individual | corporate director | — | 2021-10-01 |
| Handy, Joanne Individual | corporate director | — | 2015-01-01 |
| Henkel, Arthur Individual | corporate director | — | 2015-01-01 |
| Jones, Beverly Individual | corporate director | — | 2016-01-01 |
| Minnix, William Individual | corporate director | — | 2018-07-01 |
| Murray, Mandi Individual | corporate director | — | 2022-01-01 |
| Poole, Lejon Individual | corporate director | — | 2016-01-01 |
| Tag, Anna Marie Individual | corporate director | — | 2018-07-01 |
| Tapia, Marjorie Individual | corporate director | — | 2022-01-01 |
| Villarruel, Antonia Individual | corporate director | — | 2016-01-01 |
| Wells, Dewayne Individual | corporate director | — | 2015-01-01 |
| Bowens, Marcus Individual | corporate officer | — | 2022-04-01 |
| Murray, Mandi Individual | corporate officer | — | 2022-01-01 |
| Latovick, Pamela Individual | w-2 managing employee | — | 2016-08-01 |
| Turner, Anngenette Individual | w-2 managing employee | — | 2018-07-01 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for The Neighborhoods Of White Lake.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Oakland County.