Nursing Care Index

Shorepointe Nursing Center

St. Clair Shores, Macomb County, Michigan · CCN 235443 · For-profit (LLC) · part of Optalis Health & Rehabilitation (36 facilities, chain average 2.4 stars)

CMS rates Shorepointe Nursing Center 3 of 5 overall as of August 2026. 200 certified beds, 158 residents a day on average. 30 citations on record from the current inspection cycles, 1 involving actual harm; no fines on record.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★★☆☆ 3 of 5
Health inspections★★★☆☆ 3 of 5
Staffing★★★☆☆ 3 of 5
Quality measures★★★★☆ 4 of 5
Quality: long-stay / short-stay4 / 5 of 5

Staffing

Total nurse staffing3.98799 hours per resident per day
Registered nurses0.66353 hours per resident per day
Weekend total3.51507 hours per resident per day
Nursing staff turnover63.4% (registered nurses 40.7%)
Administrators who left0

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2025-12-22
complaint survey
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-01-16
2025-04-16 Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Nutrition and Dietary Deficiencies · tag F0800
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2025-05-13
2025-04-16 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2025-05-13
2025-04-16
complaint survey
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · tag F0656
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-05-13
2025-04-16
complaint survey
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · tag F0677
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-05-13
2025-04-16
complaint survey
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies · tag F0693
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-05-13
2025-04-16
complaint survey
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · tag F0759
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-05-13
2025-04-16
complaint survey
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · tag F0760
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-05-13
2025-04-16
complaint survey
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · tag F0761
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-05-13
2025-04-16
complaint survey
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-05-13
2025-04-16 Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies · tag F0919
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-05-13
2025-02-26
complaint survey
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0607
G Actual harm that is not immediate jeopardy; isolated Deficient, Provider has date of correction
2025-03-21
2025-02-26
complaint survey
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0602
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-03-21
2025-01-30
complaint survey
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Resident Rights Deficiencies · tag F0559
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-02-17
2025-01-30
complaint survey
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-02-17
2024-09-18
complaint survey
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-10-10
2024-08-08
complaint survey
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · tag F0677
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-08-30
2024-08-08
complaint survey
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-08-30
2024-08-08
complaint survey
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · tag F0804
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-08-30
2024-03-14
complaint survey
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2024-04-22
2024-03-14
complaint survey
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2024-04-22
2024-03-14
complaint survey
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies · tag F0645
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-04-22
2024-03-14
complaint survey
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · tag F0656
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-04-22
2024-03-14
complaint survey
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · tag F0761
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-04-22
2024-01-23
complaint survey
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · tag F0657
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-02-13
2022-12-09 Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · tag F0732
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2023-01-17
2022-12-09 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2023-01-17
2022-12-09 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · tag F0656
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2023-01-17
2022-12-09 Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Nutrition and Dietary Deficiencies · tag F0809
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2023-01-17
2022-12-09 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · tag F0758
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-01-17

Fines and payment denials

No fines or payment denials on record since 2023.

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
East West Bank
Organization
5% or greater security interest2019-09-01
Charles Franklin LLC
Organization
adp of the snf2019-09-01
Charles Westland LLC
Organization
adp of the snf2019-09-01
Cliftonlarsonallen LLP
Organization
adp of the snf2025-01-01
Hemant Shah 2018 Irrevocable Trust
Organization
adp of the snf2019-09-01
Om Holdco, LLC
Organization
adp of the snf2019-09-01
Optalis Lp Investors 1, LLC
Organization
adp of the snf2019-09-01
Optum Management Solutions. Inc.
Organization
adp of the snf2019-09-01
Paar 108 LLC
Organization
adp of the snf2019-09-01
Pinal R. Patel 2017 Irrevocable Trust F/B/O Aarna R. Patel
Organization
adp of the snf2019-09-01
Pinal R. Patel 2017 Irrevocable Trust F/B/O Ansh R. Patel
Organization
adp of the snf2019-09-01
Pinal R. Patel 2020 Irrevocable Family Trust Uad 10-6-2020
Organization
adp of the snf2019-09-01
Rajan G Patel 2020 Irr Fam Tr Uad 12-3-2020
Organization
adp of the snf2019-09-01
Schlaupitz Madhavan
Organization
adp of the snf2025-01-01
Wbh Ncc #1, LLC
Organization
adp of the snf2019-09-01
Om Holdco, LLC
Organization
direct ownership interest2019-09-02
Charles Franklin LLC
Organization
indirect ownership interest2019-09-01
Charles Westland LLC
Organization
indirect ownership interest2019-09-01
Dilipbhai & Kalavati Patel Family Trust
Organization
indirect ownership interest2019-09-01
Hemant Shah 2018 Irrevocable Trust
Organization
indirect ownership interest2019-09-01
Optalis Lp Investors 1, LLC
Organization
indirect ownership interest2019-09-01
Optum Management Solutions. Inc.
Organization
indirect ownership interest2019-09-01
Paar 108 LLC
Organization
indirect ownership interest2019-09-01
Pinal R. Patel 2017 Irrevocable Trust F/B/O Aarna R. Patel
Organization
indirect ownership interest2019-09-01
Pinal R. Patel 2017 Irrevocable Trust F/B/O Ansh R. Patel
Organization
indirect ownership interest2019-09-01
Pinal R. Patel 2020 Irrevocable Family Trust Uad 10-6-2020
Organization
indirect ownership interest2019-09-01
Rajan G Patel 2020 Irr Fam Tr Uad 12-3-2020
Organization
indirect ownership interest2019-09-01
Optum Management Solutions. Inc.
Organization
operational/managerial control2019-09-01
Conner, Marianne
Individual
adp of the snf2019-09-01
Holladay, Melanie Jean
Individual
adp of the snf2025-11-26
Parker, Seth
Individual
adp of the snf2025-11-26
Sharon, Robert
Individual
adp of the snf2024-05-13
Dunn, Charles
Individual
individual is an owner, partner or trustee of any adp of the snf2026-01-29
Shah, Hemant
Individual
individual is an owner, partner or trustee of any adp of the snf2026-01-29
Patel, Rajan
Individual
managing control - governing body2019-09-01
Sharon, Robert
Individual
managing control - governing body2024-05-13
Holladay, Melanie Jean
Individual
operational/managerial control2024-01-01
Meduvsky, Angila
Individual
operational/managerial control2024-01-01
Parker, Seth
Individual
operational/managerial control2025-01-01
Patel, Rajan
Individual
operational/managerial control2019-09-01
Sharon, Robert
Individual
operational/managerial control2024-05-13

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Macomb County.