Paul Oliver Memorial Hospital Ltcu
Frankfort, Benzie County, Michigan · CCN 235460 · Non-profit (Corporation) · not part of a chain
CMS rates Paul Oliver Memorial Hospital Ltcu 5 of 5 overall as of August 2026. 35 certified beds, 28 residents a day on average. 17 citations on record from the current inspection cycles, 1 involving actual harm; no fines on record and 1 payment denial.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★★★ 5 of 5 |
|---|---|
| Health inspections | ★★★★☆ 4 of 5 |
| Staffing | ★★★★★ 5 of 5 |
| Quality measures | ★★★★★ 5 of 5 |
| Quality: long-stay / short-stay | 4 / 5 of 5 |
Staffing
| Total nurse staffing | 5.86497 hours per resident per day |
|---|---|
| Registered nurses | 1.74139 hours per resident per day |
| Weekend total | 5.34669 hours per resident per day |
| Nursing staff turnover | 22.5% (registered nurses 28.6%) |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2026-05-06 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · tag F0755 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2026-06-12 |
| 2026-05-06 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · tag F0761 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2026-06-12 |
| 2026-05-06 | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · tag F0645 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-06-12 |
| 2026-05-06 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · tag F0686 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-06-12 |
| 2026-05-06 | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · tag F0695 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-06-12 |
| 2025-03-20 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2025-04-04 |
| 2024-06-27 complaint survey |
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600 |
G Actual harm that is not immediate jeopardy; isolated | Deficient, Provider has date of correction 2024-08-03 |
| 2024-02-28 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2024-04-07 |
| 2024-02-28 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental Deficiencies · tag F0921 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2024-04-07 |
| 2024-02-28 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. Resident Rights Deficiencies · tag F0625 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-04-07 |
| 2024-02-28 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · tag F0686 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-04-07 |
| 2024-02-28 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · tag F0690 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-04-07 |
| 2024-02-28 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. Quality of Life and Care Deficiencies · tag F0740 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-04-07 |
| 2024-02-28 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. Quality of Life and Care Deficiencies · tag F0742 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-04-07 |
| 2024-02-28 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · tag F0756 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-04-07 |
| 2024-02-28 | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · tag F0759 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-04-07 |
| 2024-02-28 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
C No actual harm, with potential for minimal harm; widespread | Deficient, Provider has date of correction 2024-04-07 |
Fines and payment denials
| Date | Penalty | Amount |
|---|---|---|
| 2024-06-27 | Payment denial for 8 days from 2024-07-26 | — |
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Munson Healthcare Organization | adp of the snf | — | 2010-02-28 |
| Munson Healthcare Organization | operational/managerial control | — | 1985-08-09 |
| Bloem, Kenneth Individual | adp of the snf | — | 2022-01-01 |
| Dixon, Kathy Individual | adp of the snf | — | 2022-01-01 |
| Hoppe, Ruth Individual | adp of the snf | — | 2022-01-01 |
| King, Jennifer Individual | adp of the snf | — | 2024-01-01 |
| Marinoff, Peter Individual | adp of the snf | — | 2024-01-01 |
| Menegebier, David Individual | adp of the snf | — | 2024-01-01 |
| Nelson, Timothy Individual | adp of the snf | — | 2013-01-01 |
| Ness, Edwin Individual | adp of the snf | — | 2004-07-01 |
| Page, Andrew Individual | adp of the snf | — | 2024-01-01 |
| Postma, Brian Individual | adp of the snf | — | 2022-01-01 |
| Recchia, Dino Individual | adp of the snf | — | 2024-01-01 |
| Roberts, Owen Individual | adp of the snf | — | 2022-01-01 |
| Sanders, Mary Individual | adp of the snf | — | 2022-01-01 |
| Schultz, Vincent Individual | adp of the snf | — | 2024-01-01 |
| Takano, Sakura Individual | adp of the snf | — | 2022-01-01 |
| Thomas, Kristine Individual | adp of the snf | — | 2022-01-01 |
| Veryser, Thomas Individual | adp of the snf | — | 2022-01-01 |
| Wood, Elaine Individual | adp of the snf | — | 2022-01-01 |
| Zenner, Bruce Individual | adp of the snf | — | 2022-01-01 |
| Konopacki, Paul Individual | corporate director | — | 2024-12-27 |
| Lanphier, Edward Individual | corporate director | — | 2026-01-01 |
| Rowland, Claudia Individual | corporate director | — | 2026-01-01 |
| Konopacki, Paul Individual | corporate officer | — | 2024-12-27 |
| Lanphier, Edward Individual | corporate officer | — | 2026-01-01 |
| Marinoff, Peter Individual | corporate officer | — | 2024-01-01 |
| Rowland, Claudia Individual | corporate officer | — | 2026-01-01 |
| Bloem, Kenneth Individual | managing control - governing body | — | 2022-01-01 |
| Dixon, Kathy Individual | managing control - governing body | — | 2022-01-01 |
| Hoppe, Ruth Individual | managing control - governing body | — | 2022-01-01 |
| King, Jennifer Individual | managing control - governing body | — | 2024-01-01 |
| Menegebier, David Individual | managing control - governing body | — | 2024-01-01 |
| Nelson, Timothy Individual | managing control - governing body | — | 2013-01-01 |
| Ness, Edwin Individual | managing control - governing body | — | 2004-07-01 |
| Page, Andrew Individual | managing control - governing body | — | 2024-01-01 |
| Postma, Brian Individual | managing control - governing body | — | 2022-01-01 |
| Recchia, Dino Individual | managing control - governing body | — | 2024-01-01 |
| Roberts, Owen Individual | managing control - governing body | — | 2022-01-01 |
| Sanders, Mary Individual | managing control - governing body | — | 2022-01-01 |
| Schultz, Vincent Individual | managing control - governing body | — | 2024-01-01 |
| Takano, Sakura Individual | managing control - governing body | — | 2022-01-01 |
| Thomas, Kristine Individual | managing control - governing body | — | 2022-01-01 |
| Veryser, Thomas Individual | managing control - governing body | — | 2022-01-01 |
| Wood, Elaine Individual | managing control - governing body | — | 2022-01-01 |
| Zenner, Bruce Individual | managing control - governing body | — | 2022-01-01 |
| Marinoff, Peter Individual | operational/managerial control | — | 2024-01-01 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Paul Oliver Memorial Hospital Ltcu.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Benzie County.