Hillcrest Nursing And Rehabilitation Community
North Muskegon, Muskegon County, Michigan · CCN 235522 · For-profit (Corporation) · part of Atrium Centers (26 facilities, chain average 3 stars)
CMS rates Hillcrest Nursing And Rehabilitation Community 5 of 5 overall as of August 2026. 39 certified beds, 36 residents a day on average. 18 citations on record from the current inspection cycles, 2 involving actual harm; no fines on record and 1 payment denial.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★★★ 5 of 5 |
|---|---|
| Health inspections | ★★★★☆ 4 of 5 |
| Staffing | ★★★☆☆ 3 of 5 |
| Quality measures | ★★★★★ 5 of 5 |
| Quality: long-stay / short-stay | 3 / 5 of 5 |
Staffing
| Total nurse staffing | 3.59258 hours per resident per day |
|---|---|
| Registered nurses | 0.54675 hours per resident per day |
| Weekend total | 3.21875 hours per resident per day |
| Nursing staff turnover | 52% (registered nurses 42.9%) |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2025-12-04 | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · tag F0658 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2026-01-21 |
| 2025-12-04 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2026-01-21 |
| 2025-12-04 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2026-01-21 |
| 2025-12-04 | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · tag F0759 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-01-21 |
| 2025-03-28 complaint survey |
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
G Actual harm that is not immediate jeopardy; isolated | Deficient, Provider has date of correction 2025-04-24 |
| 2024-10-16 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-11-15 |
| 2024-10-16 | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · tag F0658 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-11-15 |
| 2024-10-16 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · tag F0761 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-11-15 |
| 2024-10-16 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-11-15 |
| 2024-03-11 complaint survey |
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
G Actual harm that is not immediate jeopardy; isolated | Deficient, Provider has date of correction 2024-04-03 |
| 2024-03-11 complaint survey |
Provide activities to meet all resident's needs. Quality of Life and Care Deficiencies · tag F0679 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-05-08 |
| 2023-10-03 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2023-11-09 |
| 2023-10-03 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · tag F0578 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-11-09 |
| 2023-10-03 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. Quality of Life and Care Deficiencies · tag F0676 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-11-09 |
| 2023-10-03 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-11-09 |
| 2023-10-03 | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · tag F0692 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-11-09 |
| 2023-10-03 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · tag F0756 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-11-09 |
| 2023-10-03 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. Administration Deficiencies · tag F0849 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-11-09 |
Fines and payment denials
| Date | Penalty | Amount |
|---|---|---|
| 2024-03-11 | Payment denial for 34 days from 2024-04-04 | — |
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Atrium Centers, LLC Organization | 5% or greater direct ownership interest | 100% | 2007-10-01 |
| Amicus Capital Holdings Inc. Organization | adp of the snf | — | 2021-08-18 |
| Amicus Capital Holdings, Inc. Employee Stock Ownership Trust Organization | adp of the snf | — | 2021-08-18 |
| Amicus Properties LLC Organization | adp of the snf | — | 2021-01-01 |
| Broad River Rehabilitation Organization | adp of the snf | — | 2021-09-01 |
| Forvis Mazars LLP Organization | adp of the snf | — | 2023-06-01 |
| Leaderstat Ltd Organization | adp of the snf | — | 2025-01-01 |
| Ocs Real Estate Holdings LLC Organization | adp of the snf | — | 2021-01-01 |
| Omnicare LLC Organization | adp of the snf | — | 2025-01-01 |
| Plante & Moran PLLC Organization | adp of the snf | — | 2025-01-01 |
| Atrium Centers Management LLC Organization | operational/managerial control | — | 2007-10-01 |
| Albright Ross, Susan Individual | adp of the snf | — | 2018-01-02 |
| Anderson, Curt Individual | adp of the snf | — | 2025-08-01 |
| Cherry, Jill Individual | adp of the snf | — | 2025-06-01 |
| Johnson, Cindy Individual | adp of the snf | — | 2024-09-18 |
| Kramer, Tina Individual | adp of the snf | — | 2025-03-26 |
| Methric, John Individual | adp of the snf | — | 2024-09-18 |
| Paredes, Miguel Individual | adp of the snf | — | 2021-08-18 |
| Smalley, Daniel Individual | adp of the snf | — | 2025-05-01 |
| Steenhagen, Kathryn Individual | adp of the snf | — | 2024-08-19 |
| Williams, Calandra Individual | adp of the snf | — | 2009-08-06 |
| Lockhart, Dennis Individual | corporate director | — | 2003-08-01 |
| Bailey, Essel Individual | corporate officer | — | 2007-11-01 |
| Finney, Donald Individual | corporate officer | — | 2003-01-01 |
| Rocca, Michael Individual | corporate officer | — | 2021-06-14 |
| Lockhart, Dennis Individual | individual is an owner, partner or trustee of any adp of the snf | — | 2026-04-29 |
| Johnson, Cindy Individual | managing control - governing body | — | 2024-09-18 |
| Methric, John Individual | managing control - governing body | — | 2024-09-18 |
| Albright Ross, Susan Individual | operational/managerial control | — | 2018-01-02 |
| Anderson, Curt Individual | operational/managerial control | — | 2025-08-01 |
| Cherry, Jill Individual | operational/managerial control | — | 2025-06-01 |
| Johnson, Cindy Individual | operational/managerial control | — | 2024-09-18 |
| Kramer, Tina Individual | operational/managerial control | — | 2025-03-26 |
| Methric, John Individual | operational/managerial control | — | 2024-09-18 |
| Smalley, Daniel Individual | operational/managerial control | — | 2025-05-01 |
| Steenhagen, Kathryn Individual | operational/managerial control | — | 2024-08-19 |
| Williams, Calandra Individual | operational/managerial control | — | 2009-08-06 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Hillcrest Nursing And Rehabilitation Community.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Muskegon County.