St Ann's Home
Grand Rapids, Kent County, Michigan · CCN 235643 · Non-profit (Church related) · not part of a chain
CMS rates St Ann's Home 5 of 5 overall as of August 2026. 55 certified beds, 48 residents a day on average. 14 citations on record from the current inspection cycles; no fines on record.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★★★ 5 of 5 |
|---|---|
| Health inspections | ★★★★★ 5 of 5 |
| Staffing | ★★★★★ 5 of 5 |
| Quality measures | ★★★★★ 5 of 5 |
| Quality: long-stay / short-stay | 5 / — of 5 |
Staffing
| Total nurse staffing | 4.81611 hours per resident per day |
|---|---|
| Registered nurses | 0.74439 hours per resident per day |
| Weekend total | 4.16557 hours per resident per day |
| Nursing staff turnover | 49.2% (registered nurses 44.4%) |
| Administrators who left | 0 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2026-01-23 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-02-25 |
| 2026-01-23 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · tag F0686 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-02-25 |
| 2026-01-23 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-02-25 |
| 2024-11-22 | Provide care or services that was trauma informed and/or culturally competent. Quality of Life and Care Deficiencies · tag F0699 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-12-31 |
| 2024-11-22 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · tag F0758 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-12-31 |
| 2024-11-22 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-12-31 |
| 2024-01-11 | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · tag F0883 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-02-21 |
| 2024-01-11 | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · tag F0558 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-02-21 |
| 2024-01-11 | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · tag F0658 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-02-21 |
| 2024-01-11 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-02-21 |
| 2024-01-11 | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · tag F0695 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-02-21 |
| 2024-01-11 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. Quality of Life and Care Deficiencies · tag F0744 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-02-21 |
| 2024-01-11 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · tag F0842 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-02-21 |
| 2024-01-11 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-02-21 |
Fines and payment denials
No fines or payment denials on record since 2023.
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Carmelite Sisters Of The Divine Heart Of Jesus Organization | 5% or greater direct ownership interest | 100% | 1966-12-16 |
| Charles Schwab & Co Inc. Organization | adp of the snf | — | 2019-09-10 |
| Cliftonlarsonallen LLP Organization | adp of the snf | — | 2025-07-16 |
| Clm Enterprises Inc. Organization | adp of the snf | — | 2020-01-01 |
| Macatawa Bank Corporation Organization | adp of the snf | — | 2020-01-01 |
| Auger, Ann Individual | adp of the snf | — | 2025-03-16 |
| Cheikh, Anne Individual | adp of the snf | — | 2025-03-16 |
| Freimark, Shelley Individual | adp of the snf | — | 2025-07-01 |
| Hall, Jennifer Individual | adp of the snf | — | 2023-11-20 |
| Hilke, Dorothy Individual | adp of the snf | — | 1980-03-01 |
| Prince, Dana Individual | adp of the snf | — | 2017-02-20 |
| Fryling, Kimberly Individual | corporate director | — | 2024-03-18 |
| Prince, Dana Individual | corporate director | — | 2017-02-20 |
| Cheikh, Anne Individual | managing control - governing body | — | 2025-03-16 |
| Hilke, Dorothy Individual | managing control - governing body | — | 1980-03-01 |
| Freimark, Shelley Individual | operational/managerial control | — | 2025-07-01 |
| Hall, Jennifer Individual | operational/managerial control | — | 2023-11-20 |
| Prince, Dana Individual | operational/managerial control | — | 2021-02-20 |
| Auger, Ann Individual | trustee of the snf | — | 2025-03-16 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for St Ann's Home.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Kent County.