Nursing Care Index

Michigan Veteran Homes At Grand Rapids

Grand Rapids, Kent County, Michigan · CCN 235729 · Government (State) · not part of a chain

CMS rates Michigan Veteran Homes At Grand Rapids 5 of 5 overall as of August 2026. 128 certified beds, 123 residents a day on average. 5 citations on record from the current inspection cycles; no fines on record.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★★★★ 5 of 5
Health inspections★★★★★ 5 of 5
Staffing★★★★★ 5 of 5
Quality measures★★★★☆ 4 of 5
Quality: long-stay / short-stay4 / — of 5

Staffing

Total nurse staffing7.21384 hours per resident per day
Registered nurses1.04036 hours per resident per day
Weekend total6.32724 hours per resident per day
Nursing staff turnover44.9% (registered nurses 24.1%)
Administrators who left0

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2025-04-30 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · tag F0842
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-06-05
2025-04-30 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-06-05
2024-04-04 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
D No actual harm, with potential for more than minimal harm; isolated Past Non-Compliance
2023-11-02
2023-10-19
complaint survey
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
D No actual harm, with potential for more than minimal harm; isolated Past Non-Compliance
2023-09-22
2023-02-08 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2023-03-16

Fines and payment denials

No fines or payment denials on record since 2023.

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Age Management Of West Michigan PC
Organization
adp of the snf2025-11-05
State Of Michigan Office Of Financial Management
Organization
adp of the snf2000-01-01
Age Management Of West Michigan PC
Organization
operational/managerial control2017-08-01
State Of Michigan Office Of Financial Management
Organization
operational/managerial control2021-05-17
Bhatnagar, Piyush
Individual
adp of the snf2017-08-01
Bobrowski, Erica
Individual
adp of the snf2021-11-14
Huhn, Jacqueline
Individual
adp of the snf2016-07-01
Macdonald, Carly
Individual
adp of the snf2021-09-07
Rolston, Steven
Individual
adp of the snf2016-02-15
Velie, Melissa
Individual
adp of the snf2019-01-02
Wheeler, Niquette
Individual
adp of the snf2019-11-17
Zerbe, Anne
Individual
adp of the snf2019-09-25
Bhatnagar, Piyush
Individual
operational/managerial control2017-08-01
Bobrowski, Erica
Individual
operational/managerial control2021-11-14
Huhn, Jacqueline
Individual
operational/managerial control2016-07-01
Macdonald, Carly
Individual
operational/managerial control2021-09-07
Rolston, Steven
Individual
operational/managerial control2016-02-15
Velie, Melissa
Individual
operational/managerial control2019-01-02
Wheeler, Niquette
Individual
operational/managerial control2019-11-17
Zerbe, Anne
Individual
operational/managerial control2019-09-25

What changed

Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Kent County.