Charter House Inc.
Rochester, Olmsted County, Minnesota · CCN 245282 · Non-profit (Corporation) · not part of a chain
CMS rates Charter House Inc. 5 of 5 overall as of August 2026. 32 certified beds, 13 residents a day on average. 10 citations on record from the current inspection cycles, 1 involving actual harm; 1 fine totalling $8,824.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★★★ 5 of 5 |
|---|---|
| Health inspections | ★★★★☆ 4 of 5 |
| Staffing | ★★★★★ 5 of 5 |
| Quality measures | ★★★★★ 5 of 5 |
| Quality: long-stay / short-stay | — / 5 of 5 |
Staffing
| Total nurse staffing | 9.4715 hours per resident per day |
|---|---|
| Registered nurses | 3.47419 hours per resident per day |
| Weekend total | 8.19717 hours per resident per day |
| Nursing staff turnover | 53.8% (registered nurses 45.5%) |
| Administrators who left | 1 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2026-05-19 complaint survey |
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · tag F0755 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2026-06-29 |
| 2024-10-16 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-11-22 |
| 2024-10-16 | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · tag F0883 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-11-22 |
| 2024-08-29 complaint survey |
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-09-30 |
| 2024-08-29 complaint survey |
Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0610 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-09-30 |
| 2024-08-29 complaint survey |
Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0607 |
C No actual harm, with potential for minimal harm; widespread | Deficient, Provider has date of correction 2024-09-30 |
| 2024-02-12 complaint survey |
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
G Actual harm that is not immediate jeopardy; isolated | Past Non-Compliance 2024-02-09 |
| 2023-11-16 | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · tag F0554 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-01-02 |
| 2023-11-16 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0604 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-01-02 |
| 2023-11-16 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-01-02 |
Fines and payment denials
| Date | Penalty | Amount |
|---|---|---|
| 2024-02-12 | Fine | $8,824 |
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Life Care Services LLC Organization | operational/managerial control | — | 2025-02-01 |
| Mayo Clinic Organization | operational/managerial control | — | 1981-07-01 |
| Rustad, Christopher Individual | adp of the snf | — | 2025-04-16 |
| Verdoorn, Brandon Individual | adp of the snf | — | 2025-05-05 |
| Avikainen, Bridget Individual | corporate director | — | 2023-03-08 |
| Bauer, Brent Individual | corporate director | — | 2021-01-01 |
| Buechler, Tamara Individual | corporate director | — | 2022-03-09 |
| Lebrasseur, Nathan Individual | corporate director | — | 2017-01-01 |
| Pignolo, Robert Individual | corporate director | — | 2020-01-01 |
| Poe, Johnathan Individual | corporate director | — | 2017-01-17 |
| Rustad, Christopher Individual | corporate director | — | 2020-12-01 |
| Avikainen, Bridget Individual | corporate officer | — | 2023-03-08 |
| Rustad, Christopher Individual | corporate officer | — | 2020-12-01 |
| Alix, Jay Individual | managing control - governing body | — | 2003-01-01 |
| Baicker, Katherine Individual | managing control - governing body | — | 2003-01-01 |
| Baker, Douglas Individual | managing control - governing body | — | 2003-01-01 |
| Bilicic, George Individual | managing control - governing body | — | 2003-01-01 |
| Brown, Sally Individual | managing control - governing body | — | 2003-01-01 |
| Burns, Ursula Individual | managing control - governing body | — | 2003-01-01 |
| Caine, Natalie Individual | managing control - governing body | — | 2003-01-01 |
| Callstrom, Matthew Individual | managing control - governing body | — | 2003-01-01 |
| Comfere, Nneka Individual | managing control - governing body | — | 2003-01-01 |
| Dahlen, Dennis Individual | managing control - governing body | — | 2003-01-01 |
| Davis, Jed Individual | managing control - governing body | — | 2003-01-01 |
| Davis, Richard Individual | managing control - governing body | — | 2003-01-01 |
| Didehban, Roshanak Individual | managing control - governing body | — | 2003-01-01 |
| Dunn, Ajani Individual | managing control - governing body | — | 2003-01-01 |
| Famuyide, Abimbola Individual | managing control - governing body | — | 2003-01-01 |
| Farrugia, Gianrico Individual | managing control - governing body | — | 2003-01-01 |
| Fonseca, Rafael Individual | managing control - governing body | — | 2003-01-01 |
| Francis, James Individual | managing control - governing body | — | 2003-01-01 |
| Gerberding, Julie Individual | managing control - governing body | — | 2003-01-01 |
| Gorman, Paul Individual | managing control - governing body | — | 2003-01-01 |
| Gray, Richard Individual | managing control - governing body | — | 2003-01-01 |
| Hara, Amy Individual | managing control - governing body | — | 2003-01-01 |
| Hubert, Sherry Individual | managing control - governing body | — | 2003-01-01 |
| Mclaughlin, Sarah Individual | managing control - governing body | — | 2003-01-01 |
| Peck, Kristin Individual | managing control - governing body | — | 2003-01-01 |
| Peretsman, Nancy Individual | managing control - governing body | — | 2003-01-01 |
| Powell, Michael Individual | managing control - governing body | — | 2003-01-01 |
| Remy, Donald Individual | managing control - governing body | — | 2003-01-01 |
| Rihal, Charanjit Individual | managing control - governing body | — | 2003-01-01 |
| Roberts, Robin Individual | managing control - governing body | — | 2003-01-01 |
| Robo, James Individual | managing control - governing body | — | 2003-01-01 |
| Rothblatt, Martine Individual | managing control - governing body | — | 2003-01-01 |
| Schmidt, Eric Individual | managing control - governing body | — | 2003-01-01 |
| Shannon, Michael Individual | managing control - governing body | — | 2003-01-01 |
| Smith, Charles Individual | managing control - governing body | — | 2003-01-01 |
| Sweeney, Anne Individual | managing control - governing body | — | 2003-01-01 |
| Thielen, Kent Individual | managing control - governing body | — | 2003-01-01 |
| Williams, Amy Individual | managing control - governing body | — | 2003-01-01 |
| Zorn, Christina Individual | managing control - governing body | — | 2003-01-01 |
| Verdoorn, Brandon Individual | operational/managerial control | — | 2024-01-01 |
| Voll, Brittney Individual | operational/managerial control | — | 2025-01-01 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Charter House Inc..
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Olmsted County.