Nursing Care Index

Zumbrota Care Center

Zumbrota, Goodhue County, Minnesota · CCN 245376 · Non-profit (Corporation) · part of St. Francis Health Services (14 facilities, chain average 2.8 stars)

CMS rates Zumbrota Care Center 3 of 5 overall as of August 2026. 42 certified beds, 34 residents a day on average. 24 citations on record from the current inspection cycles, 1 at immediate jeopardy; 1 fine totalling $28,321 and 1 payment denial.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★★☆☆ 3 of 5
Health inspections★★☆☆☆ 2 of 5
Staffing★★★★★ 5 of 5
Quality measures★★★★☆ 4 of 5
Quality: long-stay / short-stay3 / 4 of 5

Staffing

Total nurse staffing3.66158 hours per resident per day
Registered nurses1.47824 hours per resident per day
Weekend total3.12924 hours per resident per day
Nursing staff turnover40.5% (registered nurses 11.1%)
Administrators who left1

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2025-12-02
complaint survey
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-12-04
2025-11-26
complaint survey
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-12-01
2025-11-26
complaint survey
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · tag F0690
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-12-01
2025-08-07
complaint survey
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2025-09-19
2025-08-07 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies · tag F0582
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-09-12
2025-08-07 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies · tag F0628
C No actual harm, with potential for minimal harm; widespread Deficient, Provider has date of correction
2025-09-12
2025-05-27
complaint survey
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
J Immediate jeopardy to resident health or safety; isolated Deficient, Provider has date of correction
2025-06-30
2025-05-27
complaint survey
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Administration Deficiencies · tag F0836
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2025-05-29
2025-05-27
complaint survey
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Administration Deficiencies · tag F0838
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2025-06-16
2025-05-27
complaint survey
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-06-27
2025-05-27
complaint survey
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · tag F0641
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-06-20
2025-05-27
complaint survey
Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · tag F0732
C No actual harm, with potential for minimal harm; widespread Deficient, Provider has date of correction
2025-06-16
2025-05-27
complaint survey
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Administration Deficiencies · tag F0851
C No actual harm, with potential for minimal harm; widespread Deficient, Provider has date of correction
2025-06-19
2024-05-30 Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies · tag F0801
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2024-07-02
2024-05-30 Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Administration Deficiencies · tag F0851
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2024-07-02
2023-08-10 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2023-10-20
2023-08-10 Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration Deficiencies · tag F0835
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2023-10-20
2023-08-10 Have a plan that describes the process for conducting QAPI and QAA activities.
Administration Deficiencies · tag F0865
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2023-10-20
2023-08-10 Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies · tag F0867
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2023-10-20
2023-08-10 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2023-10-20
2023-08-10 Keep all essential equipment working safely.
Environmental Deficiencies · tag F0908
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2023-10-20
2023-08-10 Put firmly secured handrails on each side of hallways.
Environmental Deficiencies · tag F0924
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2023-10-20
2023-08-10
complaint survey
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · tag F0803
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2023-10-20
2023-08-10 Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · tag F0883
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-10-20

Fines and payment denials

DatePenaltyAmount
2025-05-27Payment denial for 367 days from 2025-06-25
2025-05-27Fine$28,321

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Big Stone Therapies, Inc.
Organization
adp of the snf2025-10-23
Eide Bailly LLP
Organization
adp of the snf2025-10-23
St. Francis Health Services Of Morris, Inc.
Organization
adp of the snf2025-12-01
Big Stone Therapies, Inc.
Organization
operational/managerial control2015-02-03
Eide Bailly LLP
Organization
operational/managerial control2023-01-03
St. Francis Health Services Of Morris, Inc.
Organization
operational/managerial control2003-12-15
Bach, Curtis
Individual
adp of the snf2024-08-28
Boesen, Lacey
Individual
adp of the snf2024-05-07
Caspers, Megan
Individual
adp of the snf2014-12-29
Decker, Chad
Individual
adp of the snf2025-04-09
Ehlers, Douglas
Individual
adp of the snf2023-01-01
Erickson-Linnell, Amelia
Individual
adp of the snf2025-04-28
Fruehbrodt Glenzinski, Judy
Individual
adp of the snf2025-01-01
Gilles, Anthony
Individual
adp of the snf2025-01-01
Goodnough, Jennifer
Individual
adp of the snf2021-01-01
Hanneken, Michelle
Individual
adp of the snf2022-07-20
Hein, Taylar
Individual
adp of the snf2025-08-27
Hejhal, Roxanne
Individual
adp of the snf2023-04-10
Hofmann, Reed
Individual
adp of the snf2023-05-08
Lair, Michael
Individual
adp of the snf2025-01-01
Letich, Elizabeth
Individual
adp of the snf2023-11-01
Lien, Shannon
Individual
adp of the snf2010-10-28
Lienemann, Steven
Individual
adp of the snf2025-01-01
Luetmer, John
Individual
adp of the snf2021-01-01
Marlow, Jina
Individual
adp of the snf2022-06-06
Nelson, Patrick
Individual
adp of the snf2020-01-01
Padrnos, Chuck
Individual
adp of the snf2025-04-28
Peters, Timothy
Individual
adp of the snf2019-10-31
Peterson-Devries, Cami
Individual
adp of the snf2022-05-08
Raw, Carol
Individual
adp of the snf2005-08-16
Rentz, Laura
Individual
adp of the snf2024-01-01
Rentz, Mark
Individual
adp of the snf2024-04-22
Rentz, Paul
Individual
adp of the snf2021-01-01
Ryan, Ben
Individual
adp of the snf2012-12-07
Salchow, Amy
Individual
adp of the snf2025-03-19
Schneider, Todd
Individual
adp of the snf2013-07-01
Smoot, Melissa
Individual
adp of the snf2023-09-21
Stock, Kelsey
Individual
adp of the snf2022-06-01
Tepovich, Nicholas
Individual
adp of the snf2024-07-08
Thompson, Renee
Individual
adp of the snf2018-10-10
Tomoson, April
Individual
adp of the snf2021-07-12
Walker, Amy
Individual
adp of the snf2024-05-13
Wiese, Lorraine
Individual
adp of the snf2017-07-25
Decker, Chad
Individual
corporate director2016-01-01
Dripps, Daniel
Individual
corporate director2016-01-01
Ehlers, Douglas
Individual
corporate director2023-01-01
Goodnough, Jennifer
Individual
corporate director2021-01-01
Gramm, Timothy
Individual
corporate director2023-01-01
Lair, Michael
Individual
corporate director2025-01-01
Lienemann, Steven
Individual
corporate director2011-12-31
Luetmer, John
Individual
corporate director2021-01-01
Nelson, Patrick
Individual
corporate director2020-01-01
Peterson-Devries, Cami
Individual
corporate director2022-05-08
Raw, Carol
Individual
corporate director2005-08-16
Rentz, Laura
Individual
corporate director2024-01-01
Rentz, Paul
Individual
corporate director2021-01-01
Schneider, Todd
Individual
corporate director2013-07-01
Wiese, Lorraine
Individual
corporate director2017-07-25
Bach, Curtis
Individual
corporate officer2024-08-28
Peterson-Devries, Cami
Individual
corporate officer2022-05-08
Raw, Carol
Individual
corporate officer2005-08-16
Decker, Chad
Individual
managing control - governing body2016-01-01
Ehlers, Douglas
Individual
managing control - governing body2023-01-01
Goodnough, Jennifer
Individual
managing control - governing body2021-01-01
Gramm, Timothy
Individual
managing control - governing body2023-01-01
Lair, Michael
Individual
managing control - governing body2025-01-01
Lienemann, Steven
Individual
managing control - governing body2025-01-01
Luetmer, John
Individual
managing control - governing body2021-01-01
Nelson, Patrick
Individual
managing control - governing body2020-01-01
Rentz, Laura
Individual
managing control - governing body2024-01-01
Rentz, Paul
Individual
managing control - governing body2021-01-01
Schneider, Todd
Individual
managing control - governing body2013-07-01
Wiese, Lorraine
Individual
managing control - governing body2017-07-25
Bach, Curtis
Individual
operational/managerial control2024-08-28
Caspers, Megan
Individual
operational/managerial control2014-12-29
Decker, Chad
Individual
operational/managerial control2016-01-01
Ehlers, Douglas
Individual
operational/managerial control2023-01-01
Erickson-Linnell, Amelia
Individual
operational/managerial control2025-04-28
Fruehbrodt Glenzinski, Judy
Individual
operational/managerial control2025-01-01
Gilles, Anthony
Individual
operational/managerial control2025-01-01
Goodnough, Jennifer
Individual
operational/managerial control2021-01-01
Gramm, Timothy
Individual
operational/managerial control2023-01-01
Hanneken, Michelle
Individual
operational/managerial control2022-07-20
Hein, Taylar
Individual
operational/managerial control2025-08-27
Hejhal, Roxanne
Individual
operational/managerial control2023-04-10
Hofmann, Reed
Individual
operational/managerial control2023-05-08
Lair, Michael
Individual
operational/managerial control2025-01-01
Letich, Elizabeth
Individual
operational/managerial control2023-11-01
Lien, Shannon
Individual
operational/managerial control2010-10-28
Lienemann, Steven
Individual
operational/managerial control2025-01-01
Luetmer, John
Individual
operational/managerial control2021-01-01
Marlow, Jina
Individual
operational/managerial control2022-06-06
Nelson, Patrick
Individual
operational/managerial control2020-01-01
Padrnos, Chuck
Individual
operational/managerial control2025-04-28
Peters, Timothy
Individual
operational/managerial control2019-10-31
Peterson-Devries, Cami
Individual
operational/managerial control2022-05-08
Raw, Carol
Individual
operational/managerial control2005-08-16
Rentz, Laura
Individual
operational/managerial control2024-01-01
Rentz, Mark
Individual
operational/managerial control2024-04-22
Rentz, Paul
Individual
operational/managerial control2021-01-01
Ryan, Ben
Individual
operational/managerial control2012-12-27
Salchow, Amy
Individual
operational/managerial control2025-03-19
Schneider, Todd
Individual
operational/managerial control2013-07-01
Smoot, Melissa
Individual
operational/managerial control2023-09-21
Stock, Kelsey
Individual
operational/managerial control2022-06-01
Tepovich, Nicholas
Individual
operational/managerial control2024-07-08
Thompson, Renee
Individual
operational/managerial control2018-10-10
Tomoson, April
Individual
operational/managerial control2021-07-12
Walker, Amy
Individual
operational/managerial control2024-05-13
Wiese, Lorraine
Individual
operational/managerial control2017-07-25

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Goodhue County.