Viewcrest Health Center
Duluth, St. Louis County, Minnesota · CCN 245414 · Non-profit (Church related) · part of St. Francis Health Services (14 facilities, chain average 2.8 stars)
CMS rates Viewcrest Health Center 3 of 5 overall as of August 2026. 88 certified beds, 84 residents a day on average. 25 citations on record from the current inspection cycles, 2 at immediate jeopardy; 5 fines totalling $71,076 and 1 payment denial.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★☆☆ 3 of 5 |
|---|---|
| Health inspections | ★★★☆☆ 3 of 5 |
| Staffing | ★★★★☆ 4 of 5 |
| Quality measures | ★★★★☆ 4 of 5 |
| Quality: long-stay / short-stay | 3 / 5 of 5 |
Staffing
| Total nurse staffing | 3.43789 hours per resident per day |
|---|---|
| Registered nurses | 0.74122 hours per resident per day |
| Weekend total | 3.14247 hours per resident per day |
| Nursing staff turnover | 52.3% (registered nurses 42.1%) |
| Administrators who left | 0 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2026-06-02 complaint survey |
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
G Actual harm that is not immediate jeopardy; isolated | Deficient, Provider has date of correction 2026-07-07 |
| 2025-03-21 complaint survey |
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
J Immediate jeopardy to resident health or safety; isolated | Past Non-Compliance 2025-03-14 |
| 2024-08-29 complaint survey |
Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-10-04 |
| 2024-07-11 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. Nutrition and Dietary Deficiencies · tag F0809 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2024-08-07 |
| 2024-07-11 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-08-07 |
| 2024-07-11 | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · tag F0554 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-08-07 |
| 2024-07-11 | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · tag F0645 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-08-07 |
| 2024-07-11 | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · tag F0695 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-08-07 |
| 2024-05-14 complaint survey |
Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · tag F0760 |
J Immediate jeopardy to resident health or safety; isolated | Past Non-Compliance 2024-05-10 |
| 2024-02-14 complaint survey |
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
G Actual harm that is not immediate jeopardy; isolated | Past Non-Compliance 2024-02-12 |
| 2023-09-21 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. Nutrition and Dietary Deficiencies · tag F0801 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2023-11-08 |
| 2023-09-21 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2023-11-08 |
| 2023-09-21 | Honor the resident's right to manage his or her financial affairs. Resident Rights Deficiencies · tag F0567 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2023-11-08 |
| 2023-09-21 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. Resident Rights Deficiencies · tag F0568 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2023-11-08 |
| 2023-09-21 | Assure the security of all personal funds of residents deposited with the facility. Resident Rights Deficiencies · tag F0570 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2023-11-08 |
| 2023-09-21 | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · tag F0883 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2023-11-08 |
| 2023-09-21 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · tag F0584 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-11-08 |
| 2023-09-21 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · tag F0657 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-11-08 |
| 2023-09-21 | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · tag F0677 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-11-08 |
| 2023-09-21 | Provide activities to meet all resident's needs. Quality of Life and Care Deficiencies · tag F0679 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-11-08 |
| 2023-09-21 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-11-08 |
| 2023-09-21 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · tag F0686 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-11-08 |
| 2023-09-21 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · tag F0688 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-11-08 |
| 2023-09-21 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. Quality of Life and Care Deficiencies · tag F0744 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-11-08 |
| 2023-09-21 | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · tag F0757 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-11-08 |
Fines and payment denials
| Date | Penalty | Amount |
|---|---|---|
| 2026-06-02 | Payment denial for 5 days from 2026-07-02 | — |
| 2026-06-02 | Fine | $19,635 |
| 2025-03-21 | Fine | $17,345 |
| 2024-07-11 | Fine | $10,839 |
| 2024-05-14 | Fine | $14,433 |
| 2024-02-14 | Fine | $8,824 |
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Big Stone Therapies, Inc. Organization | adp of the snf | — | 2025-10-22 |
| Eide Bailly LLP Organization | adp of the snf | — | 2025-10-22 |
| St. Francis Health Services Of Morris, Inc. Organization | adp of the snf | — | 2025-09-18 |
| St. Francis Health Services Of Morris, Inc. Organization | direct ownership interest | — | 2009-12-09 |
| Big Stone Therapies, Inc. Organization | operational/managerial control | — | 2015-02-03 |
| Eide Bailly LLP Organization | operational/managerial control | — | 2023-01-03 |
| St. Francis Health Services Of Morris, Inc. Organization | operational/managerial control | — | 2009-12-09 |
| Bach, Curtis Individual | adp of the snf | — | 2024-08-28 |
| Barry, Heidi Individual | adp of the snf | — | 2023-05-21 |
| Boyum, Britney Individual | adp of the snf | — | 2012-04-23 |
| Burrows, Amanda Individual | adp of the snf | — | 2024-01-02 |
| Caspers, Megan Individual | adp of the snf | — | 2014-12-29 |
| Christensen, Drew Individual | adp of the snf | — | 2024-02-19 |
| Dripps, Daniel Individual | adp of the snf | — | 2016-01-01 |
| Edin, Colt Individual | adp of the snf | — | 2025-01-01 |
| Ehlers, Douglas Individual | adp of the snf | — | 2023-01-01 |
| Fishel, Chester Individual | adp of the snf | — | 1998-11-30 |
| Goodnough, Jennifer Individual | adp of the snf | — | 2021-01-01 |
| Granheim, Kascie Individual | adp of the snf | — | 2023-11-20 |
| Hanneken, Michelle Individual | adp of the snf | — | 2022-07-20 |
| Hejhal, Roxanne Individual | adp of the snf | — | 2023-04-10 |
| Hofmann, Reed Individual | adp of the snf | — | 2023-05-08 |
| Laflamme, Darren Individual | adp of the snf | — | 1990-04-02 |
| Lair, Michael Individual | adp of the snf | — | 2025-01-01 |
| Letich, Elizabeth Individual | adp of the snf | — | 2023-11-01 |
| Lienemann, Steven Individual | adp of the snf | — | 2025-01-01 |
| Luetmer, John Individual | adp of the snf | — | 2021-01-01 |
| Marlow, Jina Individual | adp of the snf | — | 2022-06-06 |
| Nelson, Patrick Individual | adp of the snf | — | 2020-01-01 |
| Oliphant, Miranda Individual | adp of the snf | — | 2015-07-23 |
| Peterson-Devries, Cami Individual | adp of the snf | — | 2022-05-08 |
| Raw, Carol Individual | adp of the snf | — | 2005-08-16 |
| Rentz, Laura Individual | adp of the snf | — | 2024-01-01 |
| Rentz, Mark Individual | adp of the snf | — | 2024-04-22 |
| Rentz, Paul Individual | adp of the snf | — | 2021-01-01 |
| Ryan, Ben Individual | adp of the snf | — | 2012-12-27 |
| Ryan, Geoffrey Individual | adp of the snf | — | 1998-01-12 |
| Schneider, Todd Individual | adp of the snf | — | 2013-07-01 |
| Slivensky, Jane Individual | adp of the snf | — | 2022-06-20 |
| Stock, Kelsey Individual | adp of the snf | — | 2022-06-01 |
| Tepovich, Nicholas Individual | adp of the snf | — | 2024-07-08 |
| Thompson, Renee Individual | adp of the snf | — | 2018-10-10 |
| Tomoson, April Individual | adp of the snf | — | 2021-07-12 |
| Walker, Amy Individual | adp of the snf | — | 2024-05-13 |
| Wick, Ashley Individual | adp of the snf | — | 2025-05-01 |
| Wiese, Lorraine Individual | adp of the snf | — | 2017-07-25 |
| Wolf, Jordan Individual | adp of the snf | — | 2025-01-01 |
| Bach, Curtis Individual | corporate director | — | 2024-08-28 |
| Dripps, Daniel Individual | corporate director | — | 2016-01-01 |
| Ehlers, Douglas Individual | corporate director | — | 2023-01-01 |
| Goodnough, Jennifer Individual | corporate director | — | 2021-01-01 |
| Gramm, Timothy Individual | corporate director | — | 2023-01-01 |
| Lair, Michael Individual | corporate director | — | 2025-01-01 |
| Lienemann, Steven Individual | corporate director | — | 2025-01-01 |
| Luetmer, John Individual | corporate director | — | 2021-01-01 |
| Nelson, Patrick Individual | corporate director | — | 2020-01-01 |
| Raw, Carol Individual | corporate director | — | 2005-08-16 |
| Rentz, Laura Individual | corporate director | — | 2024-01-01 |
| Rentz, Paul Individual | corporate director | — | 2021-01-01 |
| Schneider, Todd Individual | corporate director | — | 2013-07-01 |
| Wiese, Lorraine Individual | corporate director | — | 2017-07-25 |
| Bach, Curtis Individual | corporate officer | — | 2024-08-28 |
| Peterson-Devries, Cami Individual | corporate officer | — | 2022-05-08 |
| Dripps, Daniel Individual | managing control - governing body | — | 2016-01-01 |
| Ehlers, Douglas Individual | managing control - governing body | — | 2023-01-01 |
| Goodnough, Jennifer Individual | managing control - governing body | — | 2021-01-01 |
| Gramm, Timothy Individual | managing control - governing body | — | 2023-01-01 |
| Lair, Michael Individual | managing control - governing body | — | 2025-01-01 |
| Lienemann, Steven Individual | managing control - governing body | — | 2025-01-01 |
| Luetmer, John Individual | managing control - governing body | — | 2021-01-01 |
| Marlow, Jina Individual | managing control - governing body | — | 2022-06-06 |
| Nelson, Patrick Individual | managing control - governing body | — | 2020-01-01 |
| Rentz, Laura Individual | managing control - governing body | — | 2024-01-01 |
| Rentz, Paul Individual | managing control - governing body | — | 2021-01-01 |
| Schneider, Todd Individual | managing control - governing body | — | 2013-07-01 |
| Wiese, Lorraine Individual | managing control - governing body | — | 2017-07-25 |
| Bach, Curtis Individual | operational/managerial control | — | 2024-08-28 |
| Barry, Heidi Individual | operational/managerial control | — | 2023-05-21 |
| Boyum, Britney Individual | operational/managerial control | — | 2012-04-23 |
| Burrows, Amanda Individual | operational/managerial control | — | 2024-01-02 |
| Caspers, Megan Individual | operational/managerial control | — | 2014-12-29 |
| Dripps, Daniel Individual | operational/managerial control | — | 2016-01-01 |
| Edin, Colt Individual | operational/managerial control | — | 2025-01-01 |
| Ehlers, Douglas Individual | operational/managerial control | — | 2023-01-01 |
| Fishel, Chester Individual | operational/managerial control | — | 1998-11-30 |
| Goodnough, Jennifer Individual | operational/managerial control | — | 2021-01-01 |
| Gramm, Timothy Individual | operational/managerial control | — | 2023-01-01 |
| Granheim, Kascie Individual | operational/managerial control | — | 2023-11-20 |
| Hanneken, Michelle Individual | operational/managerial control | — | 2022-07-20 |
| Hejhal, Roxanne Individual | operational/managerial control | — | 2023-04-10 |
| Hofmann, Reed Individual | operational/managerial control | — | 2023-05-08 |
| Laflamme, Darren Individual | operational/managerial control | — | 1990-04-02 |
| Lair, Michael Individual | operational/managerial control | — | 2025-01-01 |
| Letich, Elizabeth Individual | operational/managerial control | — | 2023-11-01 |
| Lienemann, Steven Individual | operational/managerial control | — | 2025-01-01 |
| Luetmer, John Individual | operational/managerial control | — | 2021-01-01 |
| Marlow, Jina Individual | operational/managerial control | — | 2022-06-06 |
| Nelson, Patrick Individual | operational/managerial control | — | 2020-01-01 |
| Oliphant, Miranda Individual | operational/managerial control | — | 2015-07-23 |
| Peterson-Devries, Cami Individual | operational/managerial control | — | 2022-05-08 |
| Raw, Carol Individual | operational/managerial control | — | 2005-08-16 |
| Rentz, Laura Individual | operational/managerial control | — | 2024-01-01 |
| Rentz, Mark Individual | operational/managerial control | — | 2024-04-22 |
| Rentz, Paul Individual | operational/managerial control | — | 2021-01-01 |
| Ryan, Ben Individual | operational/managerial control | — | 2012-12-27 |
| Ryan, Geoffrey Individual | operational/managerial control | — | 1998-01-12 |
| Schneider, Todd Individual | operational/managerial control | — | 2013-07-01 |
| Stock, Kelsey Individual | operational/managerial control | — | 2022-06-01 |
| Tepovich, Nicholas Individual | operational/managerial control | — | 2024-07-08 |
| Thompson, Renee Individual | operational/managerial control | — | 2018-10-10 |
| Tomoson, April Individual | operational/managerial control | — | 2021-07-12 |
| Walker, Amy Individual | operational/managerial control | — | 2024-05-13 |
| Wick, Ashley Individual | operational/managerial control | — | 2025-05-01 |
| Wiese, Lorraine Individual | operational/managerial control | — | 2017-07-25 |
| Wolf, Jordan Individual | operational/managerial control | — | 2025-01-01 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Viewcrest Health Center.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in St. Louis County.