Nursing Care Index

Chapel View Health Care Center

Hopkins, Hennepin County, Minnesota · CCN 245493 · Non-profit (Corporation) · part of Cassia (16 facilities, chain average 4.4 stars)

CMS rates Chapel View Health Care Center 4 of 5 overall as of August 2026. 100 certified beds, 91 residents a day on average. 26 citations on record from the current inspection cycles, 1 at immediate jeopardy; 1 fine totalling $17,345.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★★★☆ 4 of 5
Health inspections★★★☆☆ 3 of 5
Staffing★★★★★ 5 of 5
Quality measures★★★☆☆ 3 of 5
Quality: long-stay / short-stay3 / 3 of 5

Staffing

Total nurse staffing4.30604 hours per resident per day
Registered nurses1.34045 hours per resident per day
Weekend total3.90844 hours per resident per day
Nursing staff turnover35.5% (registered nurses 43.2%)
Administrators who left0

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2026-04-16
complaint survey
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · tag F0695
G Actual harm that is not immediate jeopardy; isolated Past Non-Compliance
2025-12-04 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · tag F0921
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-12-30
2025-12-04 Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Resident Rights Deficiencies · tag F0577
C No actual harm, with potential for minimal harm; widespread Deficient, Provider has date of correction
2025-12-30
2025-04-24
complaint survey
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
L Immediate jeopardy to resident health or safety; widespread Past Non-Compliance
2025-04-19
2025-04-24
complaint survey
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-06-17
2025-04-24
complaint survey
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · tag F0755
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-06-17
2025-04-24
complaint survey
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · tag F0760
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-06-17
2025-04-24
complaint survey
Provide timely, quality laboratory services/tests to meet the needs of residents.
Administration Deficiencies · tag F0770
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-06-17
2025-04-24
complaint survey
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Administration Deficiencies · tag F0773
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-06-17
2025-04-24
complaint survey
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · tag F0842
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-06-17
2025-04-02
complaint survey
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies · tag F0554
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-04-17
2024-11-21 Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of Life and Care Deficiencies · tag F0700
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-01-13
2024-11-21 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-01-13
2024-06-26
complaint survey
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · tag F0578
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2024-07-29
2024-06-26
complaint survey
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Quality of Life and Care Deficiencies · tag F0678
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2024-07-29
2024-04-18
complaint survey
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies · tag F0561
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-05-20
2024-04-18
complaint survey
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · tag F0657
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-05-20
2024-04-18
complaint survey
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · tag F0755
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-05-20
2023-10-05 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2023-11-15
2023-10-05 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies · tag F0582
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-11-15
2023-10-05 PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies · tag F0645
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-11-15
2023-10-05 Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · tag F0677
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-11-15
2023-10-05 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · tag F0690
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-11-15
2023-10-05
complaint survey
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · tag F0695
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-11-15
2023-10-05 Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of Life and Care Deficiencies · tag F0700
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-11-15
2023-09-19
complaint survey
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-10-27

Fines and payment denials

DatePenaltyAmount
2025-04-24Fine$17,345

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Augustana Care
Organization
5% or greater direct ownership interest100%2018-01-01
Cassia
Organization
5% or greater indirect ownership interest100%2020-01-01
Cassia
Organization
adp of the snf2025-12-05
Cassia
Organization
operational/managerial control2018-01-01
Brady, Jaime
Individual
adp of the snf2025-10-01
Brown, Angela
Individual
adp of the snf2018-01-01
Libbon, Paul
Individual
adp of the snf2025-10-01
Mason, Krissa
Individual
adp of the snf2025-10-01
Mittal, Vikas
Individual
adp of the snf2025-10-01
Pahl, Samuel
Individual
adp of the snf2026-01-15
Stadtherr, Seelochani
Individual
adp of the snf2018-01-01
Youngquist, Kathryn
Individual
adp of the snf2018-01-01
Ellingson, Erik
Individual
corporate director2018-01-01
Morris, Cynthia
Individual
corporate director2025-01-01
Nye, Gerald
Individual
corporate director2018-01-01
Parks, Charles
Individual
corporate director2018-01-01
Ramsdale, Scott
Individual
corporate director2018-01-01
Verlautz, Michelene
Individual
corporate director2024-01-01
Brady, Jaime
Individual
corporate officer2025-10-01
Brown, Angela
Individual
corporate officer2018-01-01
Kern, Matthew
Individual
corporate officer2018-01-01
Libbon, Paul
Individual
corporate officer2025-10-01
Mason, Krissa
Individual
corporate officer2025-10-01
Stadtherr, Seelochani
Individual
corporate officer2018-01-01
Youngquist, Kathryn
Individual
corporate officer2018-01-01
Brady, Jaime
Individual
operational/managerial control2025-10-01
Davenport, Jessica
Individual
operational/managerial control2025-02-09
Heyrman, Tara
Individual
operational/managerial control2022-10-12
Klein, Andrew
Individual
operational/managerial control2022-05-03
Kuka, Kelly
Individual
operational/managerial control2018-01-01
Libbon, Paul
Individual
operational/managerial control2025-10-01
Mason, Krissa
Individual
operational/managerial control2025-10-01
Mittal, Vikas
Individual
operational/managerial control2025-10-01
Moore, Lisa
Individual
operational/managerial control2018-01-01
Pahl, Samuel
Individual
operational/managerial control2004-06-17
Saibou, Laura
Individual
operational/managerial control2018-01-01
Stadtherr, Seelochani
Individual
operational/managerial control2018-01-01
Youngquist, Kathryn
Individual
operational/managerial control2018-01-01

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Hennepin County.