Tuff Memorial Home
Hills, Rock County, Minnesota · CCN 245548 · Non-profit (Corporation) · not part of a chain
CMS rates Tuff Memorial Home 4 of 5 overall as of August 2026. 48 certified beds, 39 residents a day on average. 6 citations on record from the current inspection cycles; 11 fines totalling $40,240 and 1 payment denial.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★★☆ 4 of 5 |
|---|---|
| Health inspections | ★★★★★ 5 of 5 |
| Staffing | ★☆☆☆☆ 1 of 5 |
| Quality measures | ★★★★☆ 4 of 5 |
| Quality: long-stay / short-stay | 4 / — of 5 |
Staffing
| Total nurse staffing | CMS withheld this rating (footnote 25) |
|---|---|
| Nursing staff turnover | 39.5% (registered nurses 14.3%) |
| Administrators who left | 1 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2025-08-27 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · tag F0867 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2025-09-19 |
| 2025-08-27 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-09-19 |
| 2025-08-27 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental Deficiencies · tag F0921 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-09-19 |
| 2024-07-30 | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · tag F0641 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-08-19 |
| 2024-07-30 | Implement a program that monitors antibiotic use. Infection Control Deficiencies · tag F0881 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-08-19 |
| 2023-12-11 complaint survey |
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. Resident Rights Deficiencies · tag F0622 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-01-02 |
Fines and payment denials
| Date | Penalty | Amount |
|---|---|---|
| 2023-11-13 | Fine | $4,545 |
| 2023-11-06 | Fine | $4,545 |
| 2023-10-30 | Fine | $4,545 |
| 2023-10-23 | Fine | $4,545 |
| 2023-10-17 | Fine | $4,196 |
| 2023-10-10 | Fine | $3,846 |
| 2023-10-02 | Fine | $3,529 |
| 2023-09-27 | Payment denial for 6 days from 2023-12-27 | — |
| 2023-09-25 | Fine | $3,147 |
| 2023-09-18 | Fine | $2,797 |
| 2023-09-11 | Fine | $2,447 |
| 2023-09-05 | Fine | $2,098 |
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Pope & Conner Consulting Inc. Organization | adp of the snf | — | 2021-01-01 |
| Wipfli LLP Organization | adp of the snf | — | 2023-09-01 |
| Bethlehem Lutheran Church Organization | direct ownership interest | — | 2023-04-01 |
| First Lutheran Organization | direct ownership interest | — | 2023-04-01 |
| Grace Lutheran Church Organization | direct ownership interest | — | 2023-04-01 |
| Palisade Lutheran Organization | direct ownership interest | — | 2023-04-01 |
| Kendall, Kathryn Individual | adp of the snf | — | 2024-05-27 |
| Thone, Jennifer Individual | adp of the snf | — | 2019-02-01 |
| Gayer, Tracy Individual | corporate officer | — | 2019-02-01 |
| Green, Larry Individual | corporate officer | — | 2019-02-01 |
| Leenderts, Bonnie Individual | corporate officer | — | 2018-01-01 |
| Petterson, Jeff Individual | corporate officer | — | 2018-01-01 |
| Westphal, Catherine Individual | corporate officer | — | 2019-02-01 |
| Kendall, Kathryn Individual | operational/managerial control | — | 2024-05-27 |
| Thone, Jennifer Individual | operational/managerial control | — | 2021-05-27 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Tuff Memorial Home.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Rock County.