Nursing Care Index

St Williams Living Center

Parkers Prairie, Otter Tail County, Minnesota · CCN 245588 · Non-profit (Corporation) · not part of a chain

CMS rates St Williams Living Center 5 of 5 overall as of August 2026. 53 certified beds, 49 residents a day on average. 10 citations on record from the current inspection cycles, 1 at immediate jeopardy; 1 fine totalling $14,901.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★★★★ 5 of 5
Health inspections★★★★☆ 4 of 5
Staffing★★★★★ 5 of 5
Quality measures★★★★☆ 4 of 5
Quality: long-stay / short-stay4 / — of 5

Staffing

Total nurse staffing5.15121 hours per resident per day
Registered nurses1.00748 hours per resident per day
Weekend total4.49898 hours per resident per day
Nursing staff turnover29.9% (registered nurses 8.3%)
Administrators who left0

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2026-02-25 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · tag F0580
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-03-20
2025-12-15
complaint survey
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · tag F0580
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-01-14
2025-12-15
complaint survey
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-01-14
2025-12-15
complaint survey
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0610
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-01-14
2025-04-17
complaint survey
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of Life and Care Deficiencies · tag F0700
J Immediate jeopardy to resident health or safety; isolated Past Non-Compliance
2025-04-11
2024-12-11 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2025-01-10
2024-12-11 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-01-09
2024-02-01
complaint survey
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
G Actual harm that is not immediate jeopardy; isolated Past Non-Compliance
2024-01-30
2024-01-10 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies · tag F0585
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2024-02-13
2024-01-10 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2024-02-13

Fines and payment denials

DatePenaltyAmount
2025-04-17Fine$14,901

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Midwest Bank
Organization
5% or greater mortgage interest2005-04-29
Bitzan, Marlene
Individual
adp of the snf2013-05-21
Kelly, Timothy
Individual
adp of the snf2024-12-06
Sundby, Scott
Individual
adp of the snf2025-07-15
Dorn, Viola
Individual
corporate director2012-01-12
Haggenmiller, Jerome
Individual
corporate director2022-09-01
Hinrichs, Rose
Individual
corporate director2018-09-01
Hoffman, Scott
Individual
corporate director2022-09-01
Jakubiec, Dawn
Individual
corporate director2012-01-02
Theis, Jeremy
Individual
corporate director2023-07-01
Vaske, David
Individual
corporate director2023-08-01
Bitzan, Marlene
Individual
operational/managerial control2013-05-21
Kelly, Timothy
Individual
operational/managerial control2013-04-01
Sundby, Scott
Individual
operational/managerial control2015-02-16

What changed

Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Otter Tail County.