Nursing Care Index

Waverly Gardens

North Oaks, Ramsey County, Minnesota · CCN 245613 · Non-profit (Corporation) · part of Presbyterian Homes & Services (21 facilities, chain average 4.3 stars)

CMS rates Waverly Gardens 3 of 5 overall as of August 2026. 60 certified beds, 57 residents a day on average. 11 citations on record from the current inspection cycles, 1 at immediate jeopardy; 1 fine totalling $113,312.

On record

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★★☆☆ 3 of 5
Health inspections★★☆☆☆ 2 of 5
Staffing★★★★★ 5 of 5
Quality measures★★☆☆☆ 2 of 5
Quality: long-stay / short-stay3 / 1 of 5

Staffing

Total nurse staffing4.50015 hours per resident per day
Registered nurses0.84434 hours per resident per day
Weekend total4.15968 hours per resident per day
Nursing staff turnover35.5% (registered nurses 50%)
Administrators who left1

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2026-05-29
complaint survey
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600
J Immediate jeopardy to resident health or safety; isolated Deficient, Provider has date of correction
2026-07-02
2026-05-29
complaint survey
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-07-02
2026-05-29
complaint survey
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0610
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-07-02
2024-09-26 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · tag F0657
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-11-13
2024-09-26 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · tag F0688
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-11-13
2024-09-26 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · tag F0756
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-11-13
2024-09-26 Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Resident Rights Deficiencies · tag F0575
C No actual harm, with potential for minimal harm; widespread Deficient, Provider has date of correction
2024-11-13
2024-02-07
complaint survey
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
G Actual harm that is not immediate jeopardy; isolated Deficient, Provider has date of correction
2024-03-05
2022-05-25 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2022-06-28
2022-05-25 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · tag F0686
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2022-06-28
2022-05-25 Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · tag F0759
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2022-06-28

Fines and payment denials

DatePenaltyAmount
2026-05-29Fine$113,312

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Presbyterian Homes And Services
Organization
5% or greater direct ownership interest100%2020-03-17
Computershare Corporate Trust Company, Na
Organization
5% or greater mortgage interest2024-07-01
Computershare Corporate Trust Company, Na
Organization
5% or greater security interest2024-07-01
Phs Management, LLC
Organization
adp of the snf2026-02-17
Phs Management, LLC
Organization
operational/managerial control2011-03-11
Fletcher, Jonathan
Individual
adp of the snf2025-02-01
Meyer, Mark
Individual
adp of the snf2011-03-11
Pederson, Jane
Individual
adp of the snf2021-04-01
Peterson, Heidi
Individual
adp of the snf2023-01-01
Sammon, Katherine
Individual
adp of the snf2022-11-21
Fletcher, Jonathan
Individual
corporate director2025-02-01
Pederson, Mark
Individual
corporate director2023-01-01
Peterson, Heidi
Individual
corporate director2023-01-01
Fletcher, Jonathan
Individual
corporate officer2025-02-01
Meyer, Mark
Individual
corporate officer2001-03-30
Fletcher, Jonathan
Individual
individual is an owner, partner or trustee of any adp of the snf2026-03-26
Fletcher, Jonathan
Individual
operational/managerial control2025-02-01
Meyer, Mark
Individual
operational/managerial control2011-03-11
Pederson, Jane
Individual
operational/managerial control2021-04-01
Peterson, Heidi
Individual
operational/managerial control2023-01-01
Sammon, Katherine
Individual
operational/managerial control2022-11-21

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Ramsey County.