Norris Square
Cottage Grove, Washington County, Minnesota · CCN 245637 · Non-profit (Corporation) · part of Presbyterian Homes & Services (21 facilities, chain average 4.3 stars)
CMS rates Norris Square 5 of 5 overall as of August 2026. 72 certified beds, 37 residents a day on average. 13 citations on record from the current inspection cycles, 1 involving actual harm; no fines on record and 1 payment denial.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★★★ 5 of 5 |
|---|---|
| Health inspections | ★★★★☆ 4 of 5 |
| Staffing | ★★★★★ 5 of 5 |
| Quality measures | ★★☆☆☆ 2 of 5 |
| Quality: long-stay / short-stay | 2 / — of 5 |
Staffing
| Total nurse staffing | 4.46706 hours per resident per day |
|---|---|
| Registered nurses | 1.53175 hours per resident per day |
| Weekend total | 3.89714 hours per resident per day |
| Nursing staff turnover | 40% (registered nurses 31.3%) |
| Administrators who left | 1 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2025-12-10 | Honor the resident's right to organize and participate in resident/family groups in the facility. Resident Rights Deficiencies · tag F0565 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-01-30 |
| 2025-12-10 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · tag F0584 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-01-30 |
| 2025-12-10 | Provide care or services that was trauma informed and/or culturally competent. Quality of Life and Care Deficiencies · tag F0699 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-01-30 |
| 2024-10-24 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · tag F0584 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-11-20 |
| 2024-10-24 | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · tag F0695 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-11-20 |
| 2023-11-03 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · tag F0686 |
G Actual harm that is not immediate jeopardy; isolated | Deficient, Provider has date of correction 2023-11-28 |
| 2023-11-03 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · tag F0585 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-11-28 |
| 2023-11-03 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0604 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-11-28 |
| 2023-11-03 | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · tag F0677 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-11-28 |
| 2023-11-03 | Provide activities to meet all resident's needs. Quality of Life and Care Deficiencies · tag F0679 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-11-28 |
| 2023-11-03 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-11-28 |
| 2023-11-03 complaint survey |
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · tag F0755 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-11-28 |
| 2023-11-03 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · tag F0756 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-11-28 |
Fines and payment denials
| Date | Penalty | Amount |
|---|---|---|
| 2023-11-03 | Payment denial for 16 days from 2023-11-29 | — |
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Presbyterian Homes And Services Organization | 5% or greater direct ownership interest | 100% | 2017-07-25 |
| Tcf Investments Management, Inc. Organization | 5% or greater mortgage interest | — | 2017-08-17 |
| Tcf Investments Management, Inc. Organization | 5% or greater security interest | — | 2017-08-17 |
| Phs Management, LLC Organization | adp of the snf | — | 2025-04-14 |
| Phs Management, LLC Organization | operational/managerial control | — | 2017-08-17 |
| Presbyterian Homes Housing And Assisted Living, Inc. Organization | operational/managerial control | — | 2024-11-18 |
| Kispert, Christopher Individual | adp of the snf | — | 2023-08-28 |
| Mielke, John Individual | adp of the snf | — | 2019-08-29 |
| Pederson, Mark Individual | adp of the snf | — | 2025-01-12 |
| Peterson, Heidi Individual | adp of the snf | — | 2023-01-01 |
| Fletcher, Jonathan Individual | corporate director | — | 2025-02-01 |
| Meyer, Mark Individual | corporate director | — | 2016-02-09 |
| Pederson, Mark Individual | corporate director | — | 2023-01-01 |
| Fletcher, Jonathan Individual | corporate officer | — | 2025-02-01 |
| Meyer, Mark Individual | corporate officer | — | 2016-02-09 |
| Kispert, Christopher Individual | operational/managerial control | — | 2023-08-28 |
| Mielke, John Individual | operational/managerial control | — | 2019-08-29 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Norris Square.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Washington County.