Nursing Care Index

The Nichols Center

Madison, Madison County, Mississippi · CCN 255304 · For-profit (LLC) · part of Briar Hill Management (6 facilities, chain average 3.2 stars)

CMS rates The Nichols Center 3 of 5 overall as of August 2026. 60 certified beds, 55 residents a day on average. 12 citations on record from the current inspection cycles, 4 involving actual harm; 2 fines totalling $18,259 and 1 payment denial.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★★☆☆ 3 of 5
Health inspections★★★☆☆ 3 of 5
Staffing★★★★☆ 4 of 5
Quality measures★★☆☆☆ 2 of 5
Quality: long-stay / short-stay1 / 3 of 5

Staffing

Total nurse staffing4.57198 hours per resident per day
Registered nurses0.73006 hours per resident per day
Weekend total4.09706 hours per resident per day
Nursing staff turnover49.3% (registered nurses 61.5%)
Administrators who left0

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2026-03-26 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · tag F0656
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-04-13
2026-03-26 Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · tag F0658
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-04-13
2025-11-25
complaint survey
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · tag F0550
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-12-06
2025-10-22
complaint survey
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
G Actual harm that is not immediate jeopardy; isolated Deficient, Provider has date of correction
2025-11-08
2024-03-14 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · tag F0656
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-04-15
2024-03-14 Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · tag F0658
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-04-15
2024-03-14 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · tag F0758
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-04-15
2024-01-10
complaint survey
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600
G Actual harm that is not immediate jeopardy; isolated Past Non-Compliance
2023-12-21
2024-01-10
complaint survey
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · tag F0656
G Actual harm that is not immediate jeopardy; isolated Past Non-Compliance
2023-12-21
2024-01-10
complaint survey
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
G Actual harm that is not immediate jeopardy; isolated Past Non-Compliance
2023-12-21
2023-12-18
complaint survey
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0602
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-01-26
2022-12-01 Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · tag F0695
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2023-01-06

Fines and payment denials

DatePenaltyAmount
2025-10-22Payment denial for 25 days from 2025-11-11
2025-10-22Fine$10,358
2023-12-18Fine$7,901

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Trustmark National Bank
Organization
5% or greater mortgage interest2011-07-01
Trustmark National Bank
Organization
5% or greater security interest2011-07-01
Briar Hill Management, LLC
Organization
adp of the snf2025-05-02
Nc, LLC
Organization
adp of the snf2008-01-28
Omnicare LLC
Organization
adp of the snf2017-05-01
Trustmark National Bank
Organization
adp of the snf2025-04-02
Briar Hill Management, LLC
Organization
operational/managerial control2003-09-03
Trustmark National Bank
Organization
operational/managerial control2011-07-01
Burlison, Sandy
Individual
adp of the snf2019-02-25
Burns, Sharon
Individual
adp of the snf2008-01-28
Duncan, Kristi
Individual
adp of the snf2024-03-04
Estes, Timothy
Individual
adp of the snf2008-11-11
Green, Donna
Individual
adp of the snf2010-05-04
King, Curtis
Individual
adp of the snf2016-09-01
Muha, Ashley
Individual
adp of the snf2010-10-04
Philippe, Lynn
Individual
adp of the snf2008-01-28
Rotolo, David
Individual
adp of the snf2008-01-28
Rotolo, Robert
Individual
adp of the snf2008-01-28
Rubertino, Frosini
Individual
adp of the snf2017-09-18
White, Deborah
Individual
adp of the snf2014-05-12
Whitlow, Carrie
Individual
adp of the snf2022-09-05
Woodard, Lisha
Individual
adp of the snf2024-06-10
Philippe, Lynn
Individual
direct ownership interest2008-01-28
Rotolo, David
Individual
direct ownership interest2008-01-28
Rotolo, Robert
Individual
direct ownership interest2008-01-28
Burlison, Sandy
Individual
operational/managerial control2019-02-25
Burns, Sharon
Individual
operational/managerial control2008-01-28
Duncan, Kristi
Individual
operational/managerial control2004-03-04
Green, Donna
Individual
operational/managerial control2010-05-04
King, Curtis
Individual
operational/managerial control2016-09-01
Muha, Ashley
Individual
operational/managerial control2010-10-04
Rotolo, David
Individual
operational/managerial control2008-01-28
Rotolo, Robert
Individual
operational/managerial control2008-01-28
White, Deborah
Individual
operational/managerial control2014-05-12
Whitlow, Carrie
Individual
operational/managerial control2022-09-05
Woodard, Lisha
Individual
operational/managerial control2024-06-10

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Madison County.