West Vue Nursing And Rehabilitation Center

Name: West Vue Nursing And Rehabilitation Center: CMS nursing home record
Creator: Centers for Medicare & Medicaid Services
License: https://www.usa.gov/government-works

West Plains, Howell County, Missouri · CCN 265164 · Non-profit (Corporation) · not part of a chain

CMS rates West Vue Nursing And Rehabilitation Center 2 of 5 overall as of August 2026. 130 certified beds, 117 residents a day on average. 21 citations on record from the current inspection cycles; no fines on record.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall	★★☆☆☆ 2 of 5
Health inspections	★★★☆☆ 3 of 5
Staffing	★★★★☆ 4 of 5
Quality measures	★☆☆☆☆ 1 of 5
Quality: long-stay / short-stay	1 / 2 of 5

Staffing

Total nurse staffing	4.99568 hours per resident per day
Registered nurses	0.71363 hours per resident per day
Weekend total	4.1923 hours per resident per day
Nursing staff turnover	41.6% (registered nurses 53.3%)
Administrators who left	1

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

Survey	Finding	Severity	Status
2026-04-16	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812	F No actual harm, with potential for more than minimal harm; widespread	Deficient, Provider has date of correction 2026-05-30
2026-04-16	Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · tag F0578	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2026-05-30
2026-04-16	Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0605	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2026-05-30
2026-04-16	Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · tag F0628	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2026-05-30
2026-04-16	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2026-05-30
2026-04-16	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · tag F0690	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2026-05-30
2026-04-16	Provide care or services that was trauma informed and/or culturally competent. Quality of Life and Care Deficiencies · tag F0699	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2026-05-30
2026-04-16	Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Quality of Life and Care Deficiencies · tag F0700	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2026-05-30
2026-04-16	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · tag F0755	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2026-05-30
2026-04-16	Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2026-05-30
2026-01-16 complaint survey	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · tag F0580	D No actual harm, with potential for more than minimal harm; isolated	Past Non-Compliance 2026-01-06
2026-01-16 complaint survey	Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · tag F0658	D No actual harm, with potential for more than minimal harm; isolated	Past Non-Compliance 2026-01-06
2026-01-16 complaint survey	Develop, implement, and/or maintain an effective training program for all new and existing staff members. Administration Deficiencies · tag F0940	D No actual harm, with potential for more than minimal harm; isolated	Past Non-Compliance 2026-01-06
2025-01-24	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812	F No actual harm, with potential for more than minimal harm; widespread	Deficient, Provider has date of correction 2025-02-25
2025-01-24	Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · tag F0658	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2025-02-25
2025-01-24	Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · tag F0758	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2025-02-25
2025-01-24	Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental Deficiencies · tag F0921	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2025-02-25
2023-11-03	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812	F No actual harm, with potential for more than minimal harm; widespread	Deficient, Provider has date of correction 2023-11-30
2023-11-03	Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · tag F0655	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2023-11-30
2023-11-03	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · tag F0761	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2023-11-30
2023-11-03	Dispose of garbage and refuse properly. Nutrition and Dietary Deficiencies · tag F0814	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2023-11-30

Fines and payment denials

No fines or payment denials on record since 2023.

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

Name	Role	Share	Since
West Vue Inc. Organization	5% or greater direct ownership interest	100%	1966-01-01
West Vue Inc. Organization	adp of the snf	—	1966-01-01
Kincheloe, Leigh Individual	adp of the snf	—	2023-06-16
Beard, Lyndell Individual	corporate director	—	2023-11-27
Doss, Jack Individual	corporate director	—	2013-10-01
Hogan, Vicki Individual	corporate director	—	1993-09-27
Miller, Glenn Individual	corporate director	—	2011-03-28
Pace, Randy Individual	corporate director	—	2009-02-02
Rothgeb, Joe Individual	corporate director	—	2023-10-07
Spencer, Jack Individual	corporate director	—	2017-11-27
Wernsing, Becky Individual	corporate director	—	2019-10-01
Williams, Dixie Individual	corporate director	—	2015-04-24
Doss, Jack Individual	corporate officer	—	2019-10-28
Hogan, Vicki Individual	corporate officer	—	2014-10-27
Moushon, Jalynn Individual	corporate officer	—	2011-07-01
Pace, Randy Individual	corporate officer	—	2009-02-02
Williams, Dixie Individual	corporate officer	—	2016-10-31
Kincheloe, Leigh Individual	operational/managerial control	—	2023-06-16
Moushon, Jalynn Individual	operational/managerial control	—	2011-07-01
Robson, Marcia Individual	operational/managerial control	—	2016-03-07

What changed

Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.

Tell me when this record changes

One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for West Vue Nursing And Rehabilitation Center.

Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Howell County.