Crystal Oaks
Festus, Jefferson County, Missouri · CCN 265369 · For-profit (LLC) · part of Shafiq Malik (9 facilities, chain average 3.5 stars)
CMS rates Crystal Oaks 4 of 5 overall as of August 2026. 131 certified beds, 121 residents a day on average. 12 citations on record from the current inspection cycles, 1 at immediate jeopardy; 1 fine totalling $165,187.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★★☆ 4 of 5 |
|---|---|
| Health inspections | ★★★★☆ 4 of 5 |
| Staffing | ★★★☆☆ 3 of 5 |
| Quality measures | ★★★☆☆ 3 of 5 |
| Quality: long-stay / short-stay | 3 / 3 of 5 |
Staffing
| Total nurse staffing | 4.10003 hours per resident per day |
|---|---|
| Registered nurses | 0.39154 hours per resident per day |
| Weekend total | 3.63609 hours per resident per day |
| Nursing staff turnover | 48.6% (registered nurses 47.1%) |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2025-12-04 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · tag F0628 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-01-17 |
| 2025-12-04 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-01-17 |
| 2024-08-22 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2024-10-04 |
| 2024-08-22 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-10-04 |
| 2024-08-22 | Provide activities to meet all resident's needs. Quality of Life and Care Deficiencies · tag F0679 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-10-04 |
| 2024-08-22 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-08-23 |
| 2024-08-22 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental Deficiencies · tag F0921 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-09-17 |
| 2024-08-22 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. Resident Rights Deficiencies · tag F0557 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-10-04 |
| 2024-08-22 | Ensure residents have reasonable access to and privacy in their use of communication methods. Resident Rights Deficiencies · tag F0576 |
C No actual harm, with potential for minimal harm; widespread | Deficient, Provider has date of correction 2024-10-04 |
| 2024-03-21 complaint survey |
Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · tag F0760 |
J Immediate jeopardy to resident health or safety; isolated | Deficient, Provider has date of correction 2024-04-19 |
| 2023-01-27 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2023-02-01 |
| 2023-01-27 | Dispose of garbage and refuse properly. Nutrition and Dietary Deficiencies · tag F0814 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2023-02-08 |
Fines and payment denials
| Date | Penalty | Amount |
|---|---|---|
| 2024-03-21 | Fine | $165,187 |
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Forvis Mazars LLP Organization | adp of the snf | — | 2020-03-10 |
| Lewis, Clarissa Individual | adp of the snf | — | 2025-07-21 |
| Malik, Omer Individual | adp of the snf | — | 2022-12-01 |
| Malik, Shafiq Individual | adp of the snf | — | 2022-12-01 |
| Nash, Michael Individual | adp of the snf | — | 2025-07-21 |
| Malik, Omer Individual | direct ownership interest | — | 2022-12-01 |
| Malik, Shafiq Individual | direct ownership interest | — | 2022-12-01 |
| Lewis, Clarissa Individual | operational/managerial control | — | 2024-10-01 |
| Malik, Omer Individual | operational/managerial control | — | 2022-12-01 |
| Malik, Shafiq Individual | operational/managerial control | — | 2022-12-01 |
| Nash, Michael Individual | operational/managerial control | — | 2022-12-01 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Crystal Oaks.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Jefferson County.