Nursing Care Index

Parkview Health Care Facility

Bolivar, Polk County, Missouri · CCN 265519 · Non-profit (Corporation) · part of Citizens Memorial Health Care (6 facilities, chain average 3 stars)

CMS rates Parkview Health Care Facility 4 of 5 overall as of August 2026. 78 certified beds, 70 residents a day on average. 9 citations on record from the current inspection cycles; no fines on record.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★★★☆ 4 of 5
Health inspections★★★★☆ 4 of 5
Staffing★★★☆☆ 3 of 5
Quality measures★★★★☆ 4 of 5
Quality: long-stay / short-stay4 / 5 of 5

Staffing

Total nurse staffing3.78948 hours per resident per day
Registered nurses0.52668 hours per resident per day
Weekend total3.34769 hours per resident per day
Nursing staff turnover47.1% (registered nurses 37.5%)
Administrators who left0

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2025-01-16
complaint survey
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-02-01
2024-11-22 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · tag F0550
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-01-02
2024-11-22 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-02-01
2024-11-22 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · tag F0686
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-01-02
2024-11-22 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-01-02
2024-11-22 Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · tag F0695
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-01-02
2024-11-22 Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of Life and Care Deficiencies · tag F0700
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-01-02
2024-11-22 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-01-02
2024-09-10
complaint survey
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-10-04

Fines and payment denials

No fines or payment denials on record since 2023.

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Oakstar Bancshares
Organization
5% or greater mortgage interest2024-05-08
Forvis Mazars LLP
Organization
adp of the snf2024-06-27
Abrams, Kendika
Individual
adp of the snf2025-05-01
Ashworth, James
Individual
adp of the snf2021-06-17
Babb, Donald
Individual
adp of the snf1986-09-24
Banner, Katrina
Individual
adp of the snf2022-11-17
Calhoun, Michael
Individual
adp of the snf2022-01-01
Finnell, Heather
Individual
adp of the snf2021-11-21
Francka, Tim
Individual
adp of the snf2024-02-18
Fulbright, Gary
Individual
adp of the snf2022-03-17
Hanak, Sarah
Individual
adp of the snf2020-01-05
Hancock, Janieca
Individual
adp of the snf2018-03-15
Kallenbach, John
Individual
adp of the snf2019-06-20
Meents, Dana
Individual
adp of the snf2010-10-14
Meyer, Renee
Individual
adp of the snf2020-01-12
Reed-Hooper, Anita
Individual
adp of the snf2024-07-01
Skopec, Ryan
Individual
adp of the snf2024-02-12
Smith, Kenneth
Individual
adp of the snf2023-03-30
Ashworth, James
Individual
managing control - governing body2021-06-17
Babb, Donald
Individual
managing control - governing body1986-09-24
Banner, Katrina
Individual
managing control - governing body2022-11-17
Calhoun, Michael
Individual
managing control - governing body2022-01-02
Dawson, Eran
Individual
managing control - governing body2022-04-01
Fulbright, Gary
Individual
managing control - governing body2022-03-17
Hancock, Janieca
Individual
managing control - governing body2018-03-15
Kallenbach, John
Individual
managing control - governing body2019-06-20
Meents, Dana
Individual
managing control - governing body2010-10-14
Meyer, Renee
Individual
managing control - governing body2022-01-01
Smith, Kenneth
Individual
managing control - governing body2023-03-30
Abrams, Kendika
Individual
operational/managerial control2025-05-01
Ashworth, James
Individual
operational/managerial control2021-06-17
Babb, Donald
Individual
operational/managerial control1986-09-24
Banner, Katrina
Individual
operational/managerial control2022-11-17
Calhoun, Michael
Individual
operational/managerial control2022-01-02
Finnell, Heather
Individual
operational/managerial control2020-01-05
Francka, Tim
Individual
operational/managerial control2024-02-18
Fulbright, Gary
Individual
operational/managerial control2022-03-17
Hanak, Sarah
Individual
operational/managerial control2020-01-05
Hancock, Janieca
Individual
operational/managerial control2018-03-15
Kallenbach, John
Individual
operational/managerial control2019-06-20
Meents, Dana
Individual
operational/managerial control2010-10-14
Meyer, Renee
Individual
operational/managerial control2020-01-12
Reed-Hooper, Anita
Individual
operational/managerial control2024-07-01
Skopec, Ryan
Individual
operational/managerial control2024-02-19
Smith, Kenneth
Individual
operational/managerial control2023-03-30

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Polk County.