Pleasant Valley Manor Care Center
Liberty, Clay County, Missouri · CCN 265679 · For-profit (Corporation) · part of Juckette Family Homes (6 facilities, chain average 2 stars)
CMS rates Pleasant Valley Manor Care Center 4 of 5 overall as of August 2026. 102 certified beds, 63 residents a day on average. 24 citations on record from the current inspection cycles; 1 fine totalling $24,235 and 1 payment denial.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★★☆ 4 of 5 |
|---|---|
| Health inspections | ★★★★☆ 4 of 5 |
| Staffing | ★★★★☆ 4 of 5 |
| Quality measures | ★★★★☆ 4 of 5 |
| Quality: long-stay / short-stay | 4 / — of 5 |
Staffing
| Total nurse staffing | 3.5793 hours per resident per day |
|---|---|
| Registered nurses | 0.43562 hours per resident per day |
| Weekend total | 3.29794 hours per resident per day |
| Nursing staff turnover | 32.7% (registered nurses 0%) |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2025-09-05 | Ensure that residents are fully informed and understand their health status, care and treatments. Resident Rights Deficiencies · tag F0552 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-10-19 |
| 2025-09-05 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. Resident Rights Deficiencies · tag F0569 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-10-19 |
| 2025-09-05 | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · tag F0759 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-10-19 |
| 2025-09-05 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · tag F0761 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-10-19 |
| 2025-09-05 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-10-19 |
| 2025-09-05 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. Nutrition and Dietary Deficiencies · tag F0806 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-10-19 |
| 2025-09-05 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. Nutrition and Dietary Deficiencies · tag F0808 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-10-19 |
| 2024-09-05 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-10-18 |
| 2024-09-05 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · tag F0584 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-10-18 |
| 2024-09-05 | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · tag F0698 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-10-18 |
| 2024-09-05 | Observe each nurse aide's job performance and give regular training. Nursing and Physician Services Deficiencies · tag F0730 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-10-18 |
| 2023-09-25 complaint survey |
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-10-30 |
| 2023-09-25 complaint survey |
Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0610 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-10-30 |
| 2023-06-22 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · tag F0550 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2023-08-06 |
| 2023-06-22 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · tag F0584 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2023-08-06 |
| 2023-06-22 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0607 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2023-08-06 |
| 2023-06-22 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2023-08-06 |
| 2023-06-22 | Honor each resident's preferences, choices, values and beliefs. Quality of Life and Care Deficiencies · tag F0675 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2023-08-06 |
| 2023-06-22 | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · tag F0677 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2023-08-06 |
| 2023-06-22 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2023-08-06 |
| 2023-06-22 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · tag F0690 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2023-08-06 |
| 2023-06-22 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Quality of Life and Care Deficiencies · tag F0700 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2023-08-06 |
| 2023-06-22 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · tag F0756 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2023-08-06 |
| 2023-06-22 | Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. Environmental Deficiencies · tag F0909 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2023-08-06 |
Fines and payment denials
| Date | Penalty | Amount |
|---|---|---|
| 2025-09-05 | Payment denial for 3 days from 2025-10-16 | — |
| 2025-09-05 | Fine | $24,235 |
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Pleasant Valley Manor Inc. Organization | adp of the snf | — | 2008-12-03 |
| Pleasant Valley Manor Inc. Organization | indirect ownership interest | — | 2008-12-03 |
| Juckette Management Services Inc. Organization | operational/managerial control | — | 2008-12-03 |
| Pleasant Valley Manor Inc. Organization | operational/managerial control | — | 2008-12-03 |
| Juckette, Joyce E Individual | 5% or greater direct ownership interest | 100% | 1999-01-01 |
| Biesenthal, Nichole Individual | adp of the snf | — | 2024-02-26 |
| Hudlemeyer, Teresa Individual | adp of the snf | — | 2021-12-01 |
| Juckette, Holly Individual | adp of the snf | — | 2015-12-01 |
| Juckette, Joyce E Individual | adp of the snf | — | 2015-12-01 |
| Mansour, Kristianna Individual | adp of the snf | — | 2020-11-26 |
| Neuroth, Teri Individual | adp of the snf | — | 2015-12-01 |
| Plowman, Audrey Individual | adp of the snf | — | 2025-02-24 |
| Sabih, Louay Individual | adp of the snf | — | 2023-10-01 |
| Steele, Lisa Individual | adp of the snf | — | 2015-12-01 |
| Steele, Randall Individual | adp of the snf | — | 2015-12-01 |
| Vaughan, Ladonna Individual | adp of the snf | — | 2019-04-19 |
| Juckette, Holly Individual | corporate director | — | 2015-11-03 |
| Juckette, Joyce E Individual | corporate director | — | 2013-11-01 |
| Neuroth, Teri Individual | corporate director | — | 2015-11-03 |
| Steele, Lisa Individual | corporate director | — | 2015-11-03 |
| Steele, Randall Individual | corporate director | — | 2009-07-01 |
| Juckette, Holly Individual | corporate officer | — | 2015-11-03 |
| Juckette, Joyce E Individual | corporate officer | — | 2015-11-03 |
| Neuroth, Teri Individual | corporate officer | — | 2015-11-03 |
| Steele, Lisa Individual | corporate officer | — | 2015-11-03 |
| Biesenthal, Nichole Individual | operational/managerial control | — | 2024-02-26 |
| Hudlemeyer, Teresa Individual | operational/managerial control | — | 2021-12-01 |
| Juckette, Holly Individual | operational/managerial control | — | 2015-12-01 |
| Juckette, Joyce E Individual | operational/managerial control | — | 2015-12-01 |
| Mansour, Kristianna Individual | operational/managerial control | — | 2020-11-26 |
| Neuroth, Teri Individual | operational/managerial control | — | 2015-12-01 |
| Plowman, Audrey Individual | operational/managerial control | — | 2025-02-24 |
| Steele, Lisa Individual | operational/managerial control | — | 2015-12-01 |
| Steele, Randall Individual | operational/managerial control | — | 2015-12-01 |
| Vaughan, Ladonna Individual | operational/managerial control | — | 2019-04-19 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Pleasant Valley Manor Care Center.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Clay County.