Independence Manor Care Center
Independence, Jackson County, Missouri · CCN 265682 · For-profit (Corporation) · part of Juckette Family Homes (6 facilities, chain average 2 stars)
CMS rates Independence Manor Care Center 3 of 5 overall as of August 2026. 99 certified beds, 41 residents a day on average. 23 citations on record from the current inspection cycles; no fines on record.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★☆☆ 3 of 5 |
|---|---|
| Health inspections | ★★★☆☆ 3 of 5 |
| Staffing | ★★★☆☆ 3 of 5 |
| Quality measures | ★★☆☆☆ 2 of 5 |
| Quality: long-stay / short-stay | 2 / — of 5 |
Staffing
| Total nurse staffing | 3.29948 hours per resident per day |
|---|---|
| Registered nurses | 0.21879 hours per resident per day |
| Weekend total | 3.25632 hours per resident per day |
| Nursing staff turnover | 43.6% |
| Administrators who left | 0 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2025-12-16 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2026-01-28 |
| 2025-12-16 | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · tag F0695 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2026-01-28 |
| 2025-12-16 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. Resident Rights Deficiencies · tag F0569 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-01-28 |
| 2025-12-16 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · tag F0657 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-01-28 |
| 2025-12-16 | Provide activities to meet all resident's needs. Quality of Life and Care Deficiencies · tag F0679 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-01-28 |
| 2025-12-16 | Provide or obtain dental services for each resident. Quality of Life and Care Deficiencies · tag F0791 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-01-28 |
| 2025-12-16 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-01-28 |
| 2023-12-11 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Nursing and Physician Services Deficiencies · tag F0727 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2024-01-24 |
| 2023-12-11 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. Nutrition and Dietary Deficiencies · tag F0802 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2024-01-24 |
| 2023-12-11 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2024-01-24 |
| 2023-12-11 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2024-02-08 |
| 2023-12-11 | Provide activities to meet all resident's needs. Quality of Life and Care Deficiencies · tag F0679 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-01-24 |
| 2023-12-11 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · tag F0761 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-01-24 |
| 2023-12-11 | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · tag F0658 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-01-24 |
| 2023-12-11 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-01-24 |
| 2023-12-11 | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · tag F0695 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-01-24 |
| 2022-05-17 | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · tag F0658 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2022-06-30 |
| 2022-05-17 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · tag F0761 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2022-06-30 |
| 2022-05-17 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2022-06-30 |
| 2022-05-17 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0607 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-06-30 |
| 2022-05-17 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · tag F0758 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-06-30 |
| 2022-05-17 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. Administration Deficiencies · tag F0849 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-06-30 |
| 2022-05-17 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-06-30 |
Fines and payment denials
No fines or payment denials on record since 2023.
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Independence Manor Inc. Organization | adp of the snf | — | 2008-12-03 |
| Juckette Management Services Inc. Organization | adp of the snf | — | 2008-12-03 |
| Independence Manor Inc. Organization | indirect ownership interest | — | 2008-12-03 |
| Juckette Management Services Inc. Organization | indirect ownership interest | — | 2015-12-01 |
| Independence Manor Inc. Organization | operational/managerial control | — | 2015-12-01 |
| Juckette Management Services Inc. Organization | operational/managerial control | — | 2015-12-01 |
| Juckette, Joyce E Individual | 5% or greater direct ownership interest | 100% | 2014-11-05 |
| Biesenthal, Nichole Individual | adp of the snf | — | 2024-02-26 |
| Hudlemeyer, Teresa Individual | adp of the snf | — | 2021-12-01 |
| Juckette, Holly Individual | adp of the snf | — | 2015-12-01 |
| Juckette, Joyce E Individual | adp of the snf | — | 2015-12-01 |
| Mansour, Kristianna Individual | adp of the snf | — | 2020-11-26 |
| Neuroth, Teri Individual | adp of the snf | — | 2015-12-01 |
| Plowman, Audrey Individual | adp of the snf | — | 2025-02-24 |
| Sabih, Louay Individual | adp of the snf | — | 2025-01-01 |
| Shebiel, Kayanna Individual | adp of the snf | — | 2022-06-06 |
| Steele, Lisa Individual | adp of the snf | — | 2015-12-01 |
| Steele, Randall Individual | adp of the snf | — | 2015-12-01 |
| Juckette, Holly Individual | corporate director | — | 2015-11-03 |
| Juckette, Joyce E Individual | corporate director | — | 2014-11-11 |
| Neuroth, Teri Individual | corporate director | — | 2015-11-03 |
| Steele, Lisa Individual | corporate director | — | 2015-11-03 |
| Steele, Randall Individual | corporate director | — | 2009-07-01 |
| Juckette, Holly Individual | corporate officer | — | 2015-11-03 |
| Juckette, Joyce E Individual | corporate officer | — | 2015-11-03 |
| Neuroth, Teri Individual | corporate officer | — | 2015-11-03 |
| Steele, Lisa Individual | corporate officer | — | 2015-11-03 |
| Biesenthal, Nichole Individual | operational/managerial control | — | 2024-02-26 |
| Hudlemeyer, Teresa Individual | operational/managerial control | — | 2021-12-01 |
| Juckette, Holly Individual | operational/managerial control | — | 2015-11-03 |
| Juckette, Joyce E Individual | operational/managerial control | — | 2014-11-11 |
| Mansour, Kristianna Individual | operational/managerial control | — | 2020-11-26 |
| Neuroth, Teri Individual | operational/managerial control | — | 2015-12-01 |
| Plowman, Audrey Individual | operational/managerial control | — | 2025-02-24 |
| Sabih, Louay Individual | operational/managerial control | — | 2025-01-01 |
| Shebiel, Kayanna Individual | operational/managerial control | — | 2022-06-06 |
| Steele, Lisa Individual | operational/managerial control | — | 2015-12-01 |
| Steele, Randall Individual | operational/managerial control | — | 2015-12-01 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Independence Manor Care Center.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Jackson County.