University Health Lakewood Medical Center
Kansas City, Jackson County, Missouri · CCN 265845 · Non-profit (Corporation) · not part of a chain
CMS rates University Health Lakewood Medical Center 4 of 5 overall as of August 2026. 188 certified beds, 130 residents a day on average. 25 citations on record from the current inspection cycles, 1 at immediate jeopardy; 1 fine totalling $14,901.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★★☆ 4 of 5 |
|---|---|
| Health inspections | ★★★★☆ 4 of 5 |
| Staffing | ★★★★☆ 4 of 5 |
| Quality measures | ★★☆☆☆ 2 of 5 |
| Quality: long-stay / short-stay | 2 / — of 5 |
Staffing
| Total nurse staffing | 4.0506 hours per resident per day |
|---|---|
| Registered nurses | 0.51708 hours per resident per day |
| Weekend total | 3.39304 hours per resident per day |
| Nursing staff turnover | 38.7% (registered nurses 44.4%) |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2026-03-20 complaint survey |
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. Resident Rights Deficiencies · tag F0557 |
E No actual harm, with potential for more than minimal harm; pattern | Past Non-Compliance |
| 2025-08-22 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · tag F0761 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2025-10-06 |
| 2025-08-22 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2025-10-06 |
| 2025-08-22 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. Resident Rights Deficiencies · tag F0553 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-10-06 |
| 2025-08-22 | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · tag F0759 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-10-06 |
| 2025-04-30 complaint survey |
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600 |
J Immediate jeopardy to resident health or safety; isolated | Past Non-Compliance 2025-04-18 |
| 2025-04-30 complaint survey |
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609 |
D No actual harm, with potential for more than minimal harm; isolated | Past Non-Compliance 2025-04-18 |
| 2024-09-11 complaint survey |
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. Resident Rights Deficiencies · tag F0622 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-10-23 |
| 2024-09-11 complaint survey |
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · tag F0623 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-10-23 |
| 2024-03-27 complaint survey |
Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-04-08 |
| 2024-02-27 complaint survey |
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. Resident Rights Deficiencies · tag F0559 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-04-08 |
| 2024-02-27 complaint survey |
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · tag F0623 |
D No actual harm, with potential for more than minimal harm; isolated | Past Non-Compliance 2023-11-02 |
| 2023-11-14 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. Quality of Life and Care Deficiencies · tag F0694 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-01-03 |
| 2023-11-14 | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · tag F0695 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-01-03 |
| 2023-11-14 | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · tag F0698 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-01-03 |
| 2023-11-14 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · tag F0758 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-01-03 |
| 2022-03-25 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0607 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2022-05-06 |
| 2022-03-25 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2022-05-02 |
| 2022-03-25 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · tag F0761 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2022-05-05 |
| 2022-03-25 | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · tag F0641 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-04-19 |
| 2022-03-25 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · tag F0655 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-05-05 |
| 2022-03-25 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-05-05 |
| 2022-03-25 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · tag F0686 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-05-05 |
| 2022-03-25 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · tag F0690 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-05-05 |
| 2022-03-25 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · tag F0756 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-05-02 |
Fines and payment denials
| Date | Penalty | Amount |
|---|---|---|
| 2025-04-30 | Fine | $14,901 |
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Truman Medical Center Incorporated Organization | 5% or greater direct ownership interest | 100% | 1970-05-01 |
| Truman Medical Center Incorporated Organization | adp of the snf | — | 2026-04-06 |
| Chance, Jolie Individual | adp of the snf | — | 2023-10-03 |
| Peeples-Jones, Erica Individual | adp of the snf | — | 2025-01-27 |
| Shockley, Laura Individual | adp of the snf | — | 2025-10-03 |
| Agrawal, Mauli Individual | corporate director | — | 2018-07-01 |
| Arthur, Lauren Individual | corporate director | — | 2023-07-01 |
| Beatty, Kimberly Individual | corporate director | — | 2024-07-01 |
| Block, Will Individual | corporate director | — | 2024-07-01 |
| Chow, Valerie Individual | corporate director | — | 2023-07-01 |
| Cil, Akin Individual | corporate director | — | 2021-07-01 |
| Collins, Michael Individual | corporate director | — | 2017-07-01 |
| Contreras, Pat Individual | corporate director | — | 2018-07-01 |
| Gibson, Margaret Individual | corporate director | — | 2023-07-01 |
| Hawn, Steve Individual | corporate director | — | 2018-07-01 |
| Hermann, A.J. Individual | corporate director | — | 2023-07-01 |
| Howard, Jay Individual | corporate director | — | 2024-07-01 |
| Jones, Benjamin Individual | corporate director | — | 2021-07-01 |
| Justus, Jolie Individual | corporate director | — | 2020-03-30 |
| Lankachandra, Kamani Individual | corporate director | — | 2024-07-01 |
| Lewis, Tracey Individual | corporate director | — | 2013-07-01 |
| Mcdonough, Madeleine Individual | corporate director | — | 2021-07-01 |
| Mcqueen, Clyde Individual | corporate director | — | 2024-07-01 |
| Mims, Bonnaye Individual | corporate director | — | 2021-07-01 |
| Nash, Troy Individual | corporate director | — | 2021-07-01 |
| Norbash, Alexander Individual | corporate director | — | 2024-07-01 |
| Otto, Jon Individual | corporate director | — | 2016-07-01 |
| Robinson, Melissa Individual | corporate director | — | 2017-07-01 |
| Rosemergey, Beth Individual | corporate director | — | 2023-07-01 |
| Shah, Jignesh Individual | corporate director | — | 2024-07-01 |
| Shockley, Laura Individual | corporate director | — | 2025-10-03 |
| Short, Michael Individual | corporate director | — | 2024-07-01 |
| Steele, Mark Individual | corporate director | — | 2012-06-14 |
| Justus, Jolie Individual | corporate officer | — | 2020-03-30 |
| Shields, Charles Individual | corporate officer | — | 2014-11-07 |
| Weir, Eileen Individual | corporate officer | — | 2018-07-01 |
| Chance, Jolie Individual | operational/managerial control | — | 2023-10-03 |
| Peckcham, Laura Individual | operational/managerial control | — | 2024-12-28 |
| Peeples-Jones, Erica Individual | operational/managerial control | — | 2024-07-08 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for University Health Lakewood Medical Center.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Jackson County.