Sunterra Springs Independence
Independence, Jackson County, Missouri · CCN 265864 · For-profit (LLC) · part of Sunterra Springs (4 facilities, chain average 3.8 stars)
CMS rates Sunterra Springs Independence 5 of 5 overall as of August 2026. 38 certified beds, 37 residents a day on average. 22 citations on record from the current inspection cycles; no fines on record.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★★★ 5 of 5 |
|---|---|
| Health inspections | ★★★★☆ 4 of 5 |
| Staffing | ★★★☆☆ 3 of 5 |
| Quality measures | ★★★★★ 5 of 5 |
| Quality: long-stay / short-stay | — / 5 of 5 |
Staffing
| Total nurse staffing | 4.1135 hours per resident per day |
|---|---|
| Registered nurses | 0.96569 hours per resident per day |
| Weekend total | 3.57211 hours per resident per day |
| Nursing staff turnover | 65.4% (registered nurses 66.7%) |
| Administrators who left | 1 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2025-02-10 | Provide care or services that was trauma informed and/or culturally competent. Quality of Life and Care Deficiencies · tag F0699 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-03-27 |
| 2025-02-10 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · tag F0725 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-03-27 |
| 2025-02-10 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-03-27 |
| 2024-12-10 complaint survey |
Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · tag F0686 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-01-15 |
| 2023-12-26 complaint survey |
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · tag F0761 |
D No actual harm, with potential for more than minimal harm; isolated | Past Non-Compliance 2023-12-02 |
| 2023-06-08 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · tag F0578 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2023-07-21 |
| 2023-06-08 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0607 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2023-07-21 |
| 2023-06-08 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · tag F0655 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2023-07-21 |
| 2023-06-08 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. Quality of Life and Care Deficiencies · tag F0678 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2023-07-21 |
| 2023-06-08 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. Administration Deficiencies · tag F0847 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2023-07-21 |
| 2023-06-08 | Provide a neutral and fair arbitration process and agree to arbitrator and venue. Administration Deficiencies · tag F0848 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2023-07-21 |
| 2023-06-08 | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. Resident Assessment and Care Planning Deficiencies · tag F0661 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-07-21 |
| 2023-06-08 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-07-21 |
| 2023-06-08 | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · tag F0695 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-07-21 |
| 2023-06-08 | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · tag F0698 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-07-21 |
| 2021-09-29 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2021-11-12 |
| 2021-09-29 | Observe each nurse aide's job performance and give regular training. Nursing and Physician Services Deficiencies · tag F0730 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2021-11-12 |
| 2021-09-29 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · tag F0755 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2021-11-12 |
| 2021-09-29 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · tag F0580 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2021-11-12 |
| 2021-09-29 | Protect each resident from the wrongful use of the resident's belongings or money. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0602 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2021-11-12 |
| 2021-09-29 | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0610 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2021-11-12 |
| 2021-09-29 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. Quality of Life and Care Deficiencies · tag F0678 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2021-11-12 |
Fines and payment denials
No fines or payment denials on record since 2023.
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Bv Pac Holdings LLC Organization | adp of the snf | — | 2025-04-01 |
| Dlb Legacy LLC Organization | adp of the snf | — | 2025-04-01 |
| Rmc Enterprises LLC Organization | adp of the snf | — | 2025-04-01 |
| Rocky Mountain Care LLC Organization | adp of the snf | — | 2025-12-03 |
| Rmc Enterprises LLC Organization | direct ownership interest | — | 2025-04-01 |
| Ball Ventures LLC Organization | indirect ownership interest | — | 2025-04-01 |
| Bv Operations LLC. Organization | indirect ownership interest | — | 2025-04-01 |
| Bv Pac Holdings LLC Organization | indirect ownership interest | — | 2025-04-01 |
| Dlb Legacy LLC Organization | indirect ownership interest | — | 2025-04-01 |
| Rmce Operations LLC Organization | indirect ownership interest | — | 2026-03-15 |
| Stephens, Elena Individual | adp of the snf | — | 2025-05-09 |
| Tadakamalla, Malathi Individual | adp of the snf | — | 2017-11-01 |
| Ball, Allen Individual | indirect ownership interest | — | 2025-04-01 |
| Ball, Connie Individual | indirect ownership interest | — | 2025-04-01 |
| Bangerte, Nathan Individual | indirect ownership interest | — | 2025-03-28 |
| Bangerter, Dee Individual | indirect ownership interest | — | 2025-04-01 |
| Bangerter, Edward Individual | indirect ownership interest | — | 2025-04-01 |
| Bangerter, Johnathan Individual | indirect ownership interest | — | 2025-04-01 |
| Shrader, Richard Individual | indirect ownership interest | — | 2025-03-28 |
| Bangerte, Nathan Individual | managing control - governing body | — | 2025-04-01 |
| Bangerter, Edward Individual | managing control - governing body | — | 2025-04-01 |
| Bangerter, Johnathan Individual | managing control - governing body | — | 2025-04-01 |
| Darby, Megan Individual | managing control - governing body | — | 2025-04-01 |
| Gatherum, Jason Individual | managing control - governing body | — | 2025-04-01 |
| Hansen, Kent Individual | managing control - governing body | — | 2025-08-12 |
| Neves, Courtney Individual | managing control - governing body | — | 2025-04-01 |
| Owens, Jon Individual | managing control - governing body | — | 2025-08-12 |
| Snowball, Kelly Individual | managing control - governing body | — | 2025-04-01 |
| Gatherum, Jason Individual | operational/managerial control | — | 2025-04-01 |
| Stephens, Elena Individual | operational/managerial control | — | 2025-05-09 |
| Stevens, Gary Individual | operational/managerial control | — | 2025-04-01 |
| Tadakamalla, Malathi Individual | operational/managerial control | — | 2017-11-01 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Sunterra Springs Independence.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Jackson County.