Brendan House
Kalispell, Flathead County, Montana · CCN 275109 · Non-profit (Corporation) · not part of a chain
CMS rates Brendan House 3 of 5 overall as of August 2026. 110 certified beds, 92 residents a day on average. 31 citations on record from the current inspection cycles, 3 involving actual harm; 2 fines totalling $92,755.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★☆☆ 3 of 5 |
|---|---|
| Health inspections | ★★★☆☆ 3 of 5 |
| Staffing | ★★★★★ 5 of 5 |
| Quality measures | ★☆☆☆☆ 1 of 5 |
| Quality: long-stay / short-stay | 1 / 2 of 5 |
Staffing
| Total nurse staffing | 4.59806 hours per resident per day |
|---|---|
| Registered nurses | 1.28098 hours per resident per day |
| Weekend total | 4.18157 hours per resident per day |
| Nursing staff turnover | 56.1% (registered nurses 56.4%) |
| Administrators who left | 0 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2025-07-17 | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · tag F0692 |
G Actual harm that is not immediate jeopardy; isolated | Deficient, Provider has date of correction 2025-08-31 |
| 2025-07-17 complaint survey |
Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · tag F0554 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-08-31 |
| 2025-07-17 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-08-31 |
| 2025-07-17 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-08-31 |
| 2025-07-17 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · tag F0550 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-08-31 |
| 2025-07-17 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · tag F0580 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-08-31 |
| 2025-07-17 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · tag F0585 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-08-31 |
| 2025-07-17 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0604 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-08-31 |
| 2025-07-17 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · tag F0655 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-08-31 |
| 2025-07-17 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · tag F0657 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-08-31 |
| 2025-07-17 | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · tag F0677 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-08-31 |
| 2025-07-17 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · tag F0686 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-08-31 |
| 2025-07-17 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · tag F0693 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-08-31 |
| 2025-07-17 | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · tag F0695 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-08-31 |
| 2025-07-17 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-08-31 |
| 2025-07-17 | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · tag F0883 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-08-31 |
| 2024-08-29 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2024-10-11 |
| 2024-08-29 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · tag F0580 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-10-11 |
| 2024-08-29 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-10-11 |
| 2024-08-29 | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · tag F0583 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-10-04 |
| 2024-08-29 complaint survey |
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-10-11 |
| 2024-08-29 complaint survey |
Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0610 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-10-11 |
| 2024-08-29 | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · tag F0692 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-10-11 |
| 2024-08-29 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · tag F0693 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-10-11 |
| 2023-09-14 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · tag F0686 |
G Actual harm that is not immediate jeopardy; isolated | Deficient, Provider has date of correction 2023-10-29 |
| 2023-09-14 | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · tag F0692 |
G Actual harm that is not immediate jeopardy; isolated | Deficient, Provider has date of correction 2023-10-29 |
| 2023-09-14 | Prepare residents for a safe transfer or discharge from the nursing home. Resident Rights Deficiencies · tag F0624 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-10-29 |
| 2023-09-14 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-10-29 |
| 2023-09-14 | Plan the resident's discharge to meet the resident's goals and needs. Resident Assessment and Care Planning Deficiencies · tag F0660 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-10-29 |
| 2023-09-14 | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · tag F0757 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-10-29 |
| 2023-09-14 | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · tag F0760 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-10-30 |
Fines and payment denials
| Date | Penalty | Amount |
|---|---|---|
| 2025-07-17 | Fine | $56,940 |
| 2023-09-14 | Fine | $35,815 |
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Mtwy Health Organization | 5% or greater direct ownership interest | 100% | 1984-02-16 |
| Bilau, Kelly Individual | adp of the snf | — | 2025-05-15 |
| Burke, Brigid Individual | adp of the snf | — | 2024-05-20 |
| Eby, Kerry Individual | adp of the snf | — | 2025-05-16 |
| Robbins, Anna Individual | adp of the snf | — | 2023-07-12 |
| Bartholomew, Craig Individual | corporate director | — | 2023-09-01 |
| Bennett, Donald Individual | corporate director | — | 2022-06-01 |
| Cook, Keith Individual | corporate director | — | 2023-09-01 |
| Duncan, Heidi Individual | corporate director | — | 2023-09-01 |
| Goguen, Michael Individual | corporate director | — | 2023-09-01 |
| Gordon, Alice Individual | corporate director | — | 2023-09-01 |
| Harris, Michelle Individual | corporate director | — | 2023-09-01 |
| Kaptanian, Melissa Individual | corporate director | — | 2023-09-01 |
| Karas, Jane Individual | corporate director | — | 2023-09-01 |
| Matosich, Bonnie Individual | corporate director | — | 2020-09-17 |
| Nystuen, Robert Individual | corporate director | — | 2022-01-01 |
| Perser, Karen Individual | corporate director | — | 2019-07-01 |
| Ray, Thomas Individual | corporate director | — | 2021-01-28 |
| Seger, Clinton Individual | corporate director | — | 2023-09-01 |
| Siomos, Vassilis Individual | corporate director | — | 2022-07-01 |
| Stout Paterson, Courtney Individual | corporate director | — | 2019-07-01 |
| Gibson, William Individual | corporate officer | — | 2018-03-01 |
| Layton, Ellen Individual | corporate officer | — | 2024-08-28 |
| Ott, Justin Individual | corporate officer | — | 2024-08-28 |
| Pilgrim, Patti Individual | corporate officer | — | 2025-01-06 |
| Seger, Clinton Individual | corporate officer | — | 2023-09-01 |
| Bartholomew, Craig Individual | managing control - governing body | — | 2023-09-01 |
| Cook, Keith Individual | managing control - governing body | — | 2023-09-01 |
| Duncan, Heidi Individual | managing control - governing body | — | 2023-09-01 |
| Goguen, Michael Individual | managing control - governing body | — | 2023-09-01 |
| Gordon, Alice Individual | managing control - governing body | — | 2023-09-01 |
| Harris, Michelle Individual | managing control - governing body | — | 2023-09-01 |
| Kaptanian, Melissa Individual | managing control - governing body | — | 2023-09-01 |
| Karas, Jane Individual | managing control - governing body | — | 2023-09-01 |
| Bilau, Kelly Individual | operational/managerial control | — | 2013-04-17 |
| Burke, Brigid Individual | operational/managerial control | — | 2024-05-20 |
| Eby, Kerry Individual | operational/managerial control | — | 2022-07-01 |
| Robbins, Anna Individual | operational/managerial control | — | 2023-07-12 |
| Rooney, Jenny Individual | operational/managerial control | — | 2026-01-19 |
| Vanterpool, Amy Individual | operational/managerial control | — | 2024-01-29 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Brendan House.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Flathead County.