Nursing Care Index

Hanover Hill Health Care Center

Manchester, Hillsborough County, New Hampshire · CCN 305009 · For-profit (Corporation) · not part of a chain

CMS rates Hanover Hill Health Care Center 3 of 5 overall as of August 2026. 124 certified beds, 110 residents a day on average. 8 citations on record from the current inspection cycles, 1 involving actual harm; 1 fine totalling $8,512.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★★☆☆ 3 of 5
Health inspections★★★☆☆ 3 of 5
Staffing★★★☆☆ 3 of 5
Quality measures★★★★☆ 4 of 5
Quality: long-stay / short-stay5 / 3 of 5

Staffing

Total nurse staffing4.0619 hours per resident per day
Registered nurses0.54028 hours per resident per day
Weekend total3.58828 hours per resident per day
Nursing staff turnover36.9% (registered nurses 38.9%)
Administrators who left0

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2026-03-10 Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · tag F0658
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-03-23
2024-12-12 Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · tag F0760
G Actual harm that is not immediate jeopardy; isolated Past Non-Compliance
2024-11-13
2024-12-12 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-01-21
2024-12-12 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-01-22
2024-12-12 PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies · tag F0645
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-01-08
2024-12-12 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · tag F0761
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-01-22
2024-12-12 Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Administration Deficiencies · tag F0838
C No actual harm, with potential for minimal harm; widespread Deficient, Provider has date of correction
2024-12-12
2023-08-30 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2023-09-30

Fines and payment denials

DatePenaltyAmount
2024-12-12Fine$8,512

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Accordion Healthcare Consulting, LLC
Organization
adp of the snf2025-08-04
Intelycare Inc.
Organization
adp of the snf2025-08-04
Kelia, Inc.
Organization
adp of the snf2025-08-04
Medwin Healthcare Staffing
Organization
adp of the snf2025-08-04
Megansett Realty, LLC
Organization
adp of the snf2025-08-05
Omnicare, LLC
Organization
adp of the snf2025-08-04
Silver Stone Investment Management, LLC
Organization
adp of the snf2025-08-04
Tjl Properties Management, LLC
Organization
adp of the snf2025-08-05
Wipfli LLP
Organization
adp of the snf2025-08-05
Accordion Healthcare Consulting, LLC
Organization
operational/managerial control2023-07-09
Intelycare Inc.
Organization
operational/managerial control2021-11-01
Kelia, Inc.
Organization
operational/managerial control2019-09-01
Medwin Healthcare Staffing
Organization
operational/managerial control2023-04-01
Omnicare, LLC
Organization
operational/managerial control2000-06-01
Silver Stone Investment Management, LLC
Organization
operational/managerial control2022-09-01
Wipfli LLP
Organization
operational/managerial control2006-03-25
Athar, Masooma
Individual
adp of the snf2025-08-04
Foster, Heather
Individual
adp of the snf2023-10-08
Lee, Allison
Individual
adp of the snf2016-04-26
Lee, Elisabeth
Individual
adp of the snf2016-04-26
Lee, Theodore
Individual
adp of the snf2016-04-26
Mcintire, Lori
Individual
adp of the snf2025-07-28
Mcintire, Lori
Individual
corporate officer2006-12-15
Lee, Allison
Individual
limited partnership interest2016-04-26
Lee, Elisabeth
Individual
limited partnership interest2016-04-26
Lee, Theodore
Individual
limited partnership interest2016-04-26
Athar, Masooma
Individual
operational/managerial control2015-04-01
Foster, Heather
Individual
operational/managerial control2023-10-08
Lee, Allison
Individual
operational/managerial control2016-02-08
Lee, Elisabeth
Individual
operational/managerial control2016-04-26
Lee, Theodore
Individual
operational/managerial control2006-12-15
Mcintire, Lori
Individual
operational/managerial control2006-12-15

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Hillsborough County.