Rochester Manor
Rochester, Strafford County, New Hampshire · CCN 305024 · For-profit (LLC) · part of Genesis Healthcare (184 facilities, chain average 2.4 stars)
CMS rates Rochester Manor 2 of 5 overall as of August 2026. 108 certified beds, 83 residents a day on average. 15 citations on record from the current inspection cycles, 1 involving actual harm; no fines on record.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★☆☆☆ 2 of 5 |
|---|---|
| Health inspections | ★★☆☆☆ 2 of 5 |
| Staffing | ★★☆☆☆ 2 of 5 |
| Quality measures | ★★☆☆☆ 2 of 5 |
| Quality: long-stay / short-stay | 2 / 3 of 5 |
Staffing
| Total nurse staffing | 3.19906 hours per resident per day |
|---|---|
| Registered nurses | 0.55468 hours per resident per day |
| Weekend total | 2.79919 hours per resident per day |
| Nursing staff turnover | 32.8% (registered nurses 38.9%) |
| Administrators who left | 1 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2026-01-14 complaint survey |
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-03-11 |
| 2026-01-14 complaint survey |
Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0610 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-03-11 |
| 2026-01-14 complaint survey |
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · tag F0628 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-03-11 |
| 2026-01-14 complaint survey |
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · tag F0842 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-03-11 |
| 2025-06-06 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · tag F0585 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-07-25 |
| 2025-06-06 complaint survey |
Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0610 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-07-25 |
| 2025-06-06 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · tag F0657 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-07-25 |
| 2025-06-06 | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · tag F0658 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-07-25 |
| 2025-06-06 | Provide care or services that was trauma informed and/or culturally competent. Quality of Life and Care Deficiencies · tag F0699 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-07-25 |
| 2025-06-06 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-07-25 |
| 2024-04-03 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-05-06 |
| 2023-03-24 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
G Actual harm that is not immediate jeopardy; isolated | Past Non-Compliance 2023-03-24 |
| 2023-03-24 | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · tag F0583 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-05-01 |
| 2023-03-24 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-05-01 |
| 2023-03-24 | Implement a program that monitors antibiotic use. Infection Control Deficiencies · tag F0881 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-05-01 |
Fines and payment denials
No fines or payment denials on record since 2023.
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Summit Care LLC Organization | 5% or greater direct ownership interest | 100% | 2015-07-10 |
| Fc-Gen Operations Investment LLC Organization | 5% or greater indirect ownership interest | — | 2015-07-10 |
| Gen Operations I LLC Organization | 5% or greater indirect ownership interest | — | 2015-07-10 |
| Gen Operations II LLC Organization | 5% or greater indirect ownership interest | — | 2015-07-01 |
| Genesis Healthcare Inc. Organization | 5% or greater indirect ownership interest | — | 2015-07-10 |
| Genesis Healthcare LLC Organization | 5% or greater indirect ownership interest | — | 2015-07-10 |
| Skilled Healthcare LLC Organization | 5% or greater indirect ownership interest | — | 2015-07-10 |
| Summit Care Parent LLC Organization | 5% or greater indirect ownership interest | — | 2015-07-10 |
| Sun Healthcare Group Inc. Organization | 5% or greater indirect ownership interest | — | 2015-07-10 |
| Whitman, Arnold Individual | 5% or greater indirect ownership interest | — | 2015-07-10 |
| Mccracken, Kathleen Individual | adp of the snf | — | 2024-05-06 |
| Rizkalla Hanna, Magued Individual | adp of the snf | — | 2018-01-01 |
| Berg, Michael Individual | corporate officer | — | 2015-12-01 |
| Bridgeford, Laura Individual | corporate officer | — | 2024-04-01 |
| Mendelson, Avi Individual | corporate officer | — | 2024-04-01 |
| Bogdan, Gregory Individual | individual is an owner, partner or trustee of any adp of the snf | — | 2025-03-14 |
| Kirschner, Jonathan Individual | individual is an owner, partner or trustee of any adp of the snf | — | 2025-03-14 |
| Murray, Lauren Individual | individual is an owner, partner or trustee of any adp of the snf | — | 2025-03-14 |
| Mccracken, Kathleen Individual | operational/managerial control | — | 2024-05-06 |
| Rizkalla Hanna, Magued Individual | operational/managerial control | — | 2018-01-01 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Rochester Manor.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Strafford County.