Ridgewood Center, Genesis Healthcare
Bedford, Hillsborough County, New Hampshire · CCN 305052 · For-profit (LLC) · part of Genesis Healthcare (184 facilities, chain average 2.4 stars)
CMS rates Ridgewood Center, Genesis Healthcare 2 of 5 overall as of August 2026. 150 certified beds, 110 residents a day on average. 14 citations on record from the current inspection cycles, 1 at immediate jeopardy; 1 fine totalling $15,646.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★☆☆☆ 2 of 5 |
|---|---|
| Health inspections | ★★☆☆☆ 2 of 5 |
| Staffing | ★★★★☆ 4 of 5 |
| Quality measures | ★★★☆☆ 3 of 5 |
| Quality: long-stay / short-stay | 2 / 3 of 5 |
Staffing
| Total nurse staffing | 3.27101 hours per resident per day |
|---|---|
| Registered nurses | 1.117 hours per resident per day |
| Weekend total | 2.96296 hours per resident per day |
| Nursing staff turnover | 38% (registered nurses 20%) |
| Administrators who left | 0 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2026-02-11 | Assist a resident in gaining access to vision and hearing services. Quality of Life and Care Deficiencies · tag F0685 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-03-13 |
| 2026-02-11 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · tag F0755 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-03-09 |
| 2026-02-11 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · tag F0761 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-03-30 |
| 2026-02-11 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. Administration Deficiencies · tag F0773 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-03-13 |
| 2026-02-11 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-03-14 |
| 2025-01-08 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-02-25 |
| 2025-01-08 | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · tag F0658 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-02-23 |
| 2025-01-08 | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · tag F0698 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-02-25 |
| 2025-01-08 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-01-27 |
| 2025-01-08 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · tag F0842 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-02-25 |
| 2024-06-21 complaint survey |
Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
J Immediate jeopardy to resident health or safety; isolated | Past Non-Compliance 2024-06-17 |
| 2023-10-31 complaint survey |
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · tag F0725 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2023-12-11 |
| 2023-10-31 | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · tag F0883 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2023-12-12 |
| 2023-10-31 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0604 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-12-19 |
Fines and payment denials
| Date | Penalty | Amount |
|---|---|---|
| 2024-06-21 | Fine | $15,646 |
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Genesis Nh Holdings LLC Organization | 5% or greater direct ownership interest | 100% | 2011-04-01 |
| Fc-Gen Operations Investment LLC Organization | 5% or greater indirect ownership interest | — | 2011-04-01 |
| Gen Operations I LLC Organization | 5% or greater indirect ownership interest | — | 2011-04-01 |
| Gen Operations II LLC Organization | 5% or greater indirect ownership interest | — | 2014-04-01 |
| Genesis Healthcare Inc. Organization | 5% or greater indirect ownership interest | — | 2017-12-19 |
| Genesis Healthcare LLC Organization | 5% or greater indirect ownership interest | — | 2011-04-01 |
| Genesis Holdings LLC Organization | 5% or greater indirect ownership interest | — | 2017-12-19 |
| Genesis Operations LLC Organization | 5% or greater indirect ownership interest | — | 2011-04-01 |
| Ghc Holdings LLC Organization | 5% or greater indirect ownership interest | — | 2011-04-01 |
| Sun Healthcare Group Inc. Organization | 5% or greater indirect ownership interest | — | 2017-12-19 |
| Genesis Operations LLC Organization | adp of the snf | — | 2025-03-11 |
| Whitman, Arnold Individual | 5% or greater indirect ownership interest | — | 2012-02-01 |
| Djakonan, Chantal Individual | adp of the snf | — | 2025-03-11 |
| Ojutalayo, Ayobami Individual | adp of the snf | — | 2025-03-11 |
| Berg, Michael Individual | corporate officer | — | 2012-12-01 |
| Bridgeford, Laura Individual | corporate officer | — | 2024-06-01 |
| Mendelson, Avi Individual | corporate officer | — | 2024-06-01 |
| Djakonan, Chantal Individual | operational/managerial control | — | 2024-06-01 |
| Ojutalayo, Ayobami Individual | operational/managerial control | — | 2022-06-01 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Ridgewood Center, Genesis Healthcare.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Hillsborough County.