Holy Cross Health Center
Manchester, Hillsborough County, New Hampshire · CCN 305074 · Non-profit (Church related) · not part of a chain
CMS rates Holy Cross Health Center 5 of 5 overall as of August 2026. 40 certified beds, 24 residents a day on average. 2 citations on record from the current inspection cycles; no fines on record.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★★★ 5 of 5 |
|---|---|
| Health inspections | ★★★★☆ 4 of 5 |
| Staffing | ★★★★★ 5 of 5 |
| Quality measures | ★★★☆☆ 3 of 5 |
| Quality: long-stay / short-stay | 3 / — of 5 |
Staffing
| Total nurse staffing | 4.69926 hours per resident per day |
|---|---|
| Registered nurses | 0.7779 hours per resident per day |
| Weekend total | 4.25893 hours per resident per day |
| Nursing staff turnover | 34.3% (registered nurses 20%) |
| Administrators who left | 0 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2026-02-25 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2026-03-11 |
| 2025-01-03 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly Administration Deficiencies · tag F0868 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-01-29 |
Fines and payment denials
No fines or payment denials on record since 2023.
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Sisters Of Holy Cross, Inc./U.S. Region Organization | 5% or greater direct ownership interest | 100% | 1995-05-11 |
| Sisters Of Holy Cross, Inc./U.S. Region Organization | adp of the snf | — | 1995-05-11 |
| Farra, Raphael Individual | adp of the snf | — | 2018-03-01 |
| Osiek, Stefanie Individual | adp of the snf | — | 2025-02-28 |
| Hoffler, Anne Individual | corporate officer | — | 2024-01-01 |
| Lamarre, Marie Blanche Individual | corporate officer | — | 2024-01-01 |
| Martin, Therese Individual | corporate officer | — | 2024-01-01 |
| Murphy, Kelly Individual | corporate officer | — | 2017-01-01 |
| Coulombe, Kelli Individual | operational/managerial control | — | 2022-02-22 |
| Dinardo, Susan Individual | operational/managerial control | — | 2013-11-19 |
| Eafrati, Jody Individual | operational/managerial control | — | 2004-01-05 |
| Farra, Raphael Individual | operational/managerial control | — | 2018-03-01 |
| Fraser, Stephanie Individual | operational/managerial control | — | 2014-02-26 |
| Ishak, Victor Individual | operational/managerial control | — | 2008-12-01 |
| Oliveira, Jessica Individual | operational/managerial control | — | 2022-07-15 |
| Osiek, Stefanie Individual | operational/managerial control | — | 2021-04-01 |
| Phillips, Bonni Individual | operational/managerial control | — | 2018-04-27 |
| Renfer, Laura Individual | operational/managerial control | — | 2001-01-09 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Holy Cross Health Center.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Hillsborough County.