Harris Hill Center, Genesis Healthcare
Concord, Merrimack County, New Hampshire · CCN 305078 · For-profit (Corporation) · part of Genesis Healthcare (184 facilities, chain average 2.4 stars)
CMS rates Harris Hill Center, Genesis Healthcare 2 of 5 overall as of August 2026. 85 certified beds, 75 residents a day on average. 16 citations on record from the current inspection cycles, 1 at immediate jeopardy; 1 fine totalling $15,646.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★☆☆☆ 2 of 5 |
|---|---|
| Health inspections | ★★☆☆☆ 2 of 5 |
| Staffing | ★★☆☆☆ 2 of 5 |
| Quality measures | ★★★☆☆ 3 of 5 |
| Quality: long-stay / short-stay | 2 / 4 of 5 |
Staffing
| Total nurse staffing | 3.40546 hours per resident per day |
|---|---|
| Registered nurses | 0.65773 hours per resident per day |
| Weekend total | 2.91547 hours per resident per day |
| Nursing staff turnover | 50.7% (registered nurses 82.4%) |
| Administrators who left | 1 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2026-04-15 | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · tag F0554 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-05-15 |
| 2026-04-15 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · tag F0628 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-05-15 |
| 2026-04-15 | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · tag F0658 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-05-12 |
| 2026-04-15 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · tag F0755 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-05-15 |
| 2026-04-15 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · tag F0761 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-05-15 |
| 2026-04-15 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. Infection Control Deficiencies · tag F0887 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-05-04 |
| 2026-04-15 | Keep all essential equipment working safely. Environmental Deficiencies · tag F0908 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-05-15 |
| 2025-03-21 | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · tag F0554 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-04-13 |
| 2025-03-21 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · tag F0644 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-04-14 |
| 2025-03-21 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-04-09 |
| 2025-03-21 | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · tag F0658 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-04-09 |
| 2025-03-21 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · tag F0761 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-04-09 |
| 2024-06-04 complaint survey |
Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
J Immediate jeopardy to resident health or safety; isolated | Past Non-Compliance 2024-05-29 |
| 2024-02-29 | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · tag F0658 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-03-29 |
| 2024-02-29 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-03-29 |
| 2024-02-29 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-03-29 |
Fines and payment denials
| Date | Penalty | Amount |
|---|---|---|
| 2024-06-04 | Fine | $15,646 |
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Genesis Nh Holdings LLC Organization | 5% or greater direct ownership interest | 100% | 2011-04-01 |
| Fc-Gen Operations Investment LLC Organization | 5% or greater indirect ownership interest | — | 2015-02-02 |
| Gen Operations I LLC Organization | 5% or greater indirect ownership interest | — | 2011-04-01 |
| Gen Operations II LLC Organization | 5% or greater indirect ownership interest | — | 2011-04-01 |
| Genesis Healthcare Inc. Organization | 5% or greater indirect ownership interest | — | 2015-02-02 |
| Genesis Healthcare LLC Organization | 5% or greater indirect ownership interest | — | 2011-04-01 |
| Genesis Holdings LLC Organization | 5% or greater indirect ownership interest | — | 2015-02-02 |
| Genesis Operations LLC Organization | 5% or greater indirect ownership interest | — | 2011-04-01 |
| Ghc Holdings LLC Organization | 5% or greater indirect ownership interest | — | 2011-04-01 |
| Sun Healthcare Group Inc. Organization | 5% or greater indirect ownership interest | — | 2015-02-02 |
| Genesis Operations LLC Organization | adp of the snf | — | 2025-03-09 |
| Whitman, Arnold Individual | 5% or greater indirect ownership interest | — | 2011-12-31 |
| Auletto, Amy Individual | adp of the snf | — | 2024-06-01 |
| Rastogi, Amit Individual | adp of the snf | — | 2024-06-01 |
| Berg, Michael Individual | corporate officer | — | 2012-12-01 |
| Bridgeford, Laura Individual | corporate officer | — | 2024-06-01 |
| Mendelson, Avi Individual | corporate officer | — | 2024-06-01 |
| Auletto, Amy Individual | operational/managerial control | — | 2024-06-01 |
| Morris, Diane Individual | operational/managerial control | — | 2022-01-01 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Harris Hill Center, Genesis Healthcare.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Merrimack County.