Covenant Living Of Keene
Keene, Cheshire County, New Hampshire · CCN 305103 · Non-profit (Corporation) · part of Covenant Living (15 facilities, chain average 4.4 stars)
CMS rates Covenant Living Of Keene 4 of 5 overall as of August 2026. 20 certified beds, 19 residents a day on average. 6 citations on record from the current inspection cycles; no fines on record.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★★☆ 4 of 5 |
|---|---|
| Health inspections | ★★★☆☆ 3 of 5 |
| Staffing | ★★★★★ 5 of 5 |
| Quality measures | ★★★☆☆ 3 of 5 |
| Quality: long-stay / short-stay | 1 / 4 of 5 |
Staffing
| Total nurse staffing | 5.31851 hours per resident per day |
|---|---|
| Registered nurses | 1.8179 hours per resident per day |
| Weekend total | 4.52408 hours per resident per day |
| Nursing staff turnover | 46.9% (registered nurses 14.3%) |
| Administrators who left | 0 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2026-06-04 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2026-06-24 |
| 2025-06-25 | Implement a program that monitors antibiotic use. Infection Control Deficiencies · tag F0881 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-07-10 |
| 2025-06-25 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · tag F0756 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-07-09 |
| 2025-06-25 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · tag F0657 |
B No actual harm, with potential for minimal harm; pattern | Deficient, Provider has date of correction 2025-07-11 |
| 2024-06-11 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · tag F0758 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-06-27 |
| 2024-06-11 | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · tag F0641 |
B No actual harm, with potential for minimal harm; pattern | Deficient, Provider has date of correction 2024-06-28 |
Fines and payment denials
No fines or payment denials on record since 2023.
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Covenant Living Communities & Services Organization | operational/managerial control | — | 2022-02-08 |
| Buettner, Kathy Individual | corporate director | — | 2020-07-01 |
| Christensen, Pamela Individual | corporate director | — | 2021-07-01 |
| Hoffman, Janet Individual | corporate director | — | 2021-07-01 |
| Kincannon, Kurt Individual | corporate director | — | 2018-07-01 |
| Martin, Robert Individual | corporate director | — | 2018-07-01 |
| Means, Jennifer Individual | corporate director | — | 2021-07-01 |
| Peterson, Loann Individual | corporate director | — | 2020-07-01 |
| Reppe, Dixie Individual | corporate director | — | 2020-07-01 |
| Slechta, Todd Individual | corporate director | — | 2022-07-01 |
| Vanover, Andrew Individual | corporate director | — | 2021-07-01 |
| Creaney, Janet Individual | corporate officer | — | 2020-07-24 |
| Cunliffe, Terri Individual | corporate officer | — | 2015-05-22 |
| Flewellen, Lorene Individual | corporate officer | — | 2022-04-29 |
| Justie, Jeannie Individual | corporate officer | — | 2020-09-20 |
| Manlove, Matt Individual | corporate officer | — | 2020-07-24 |
| Cunliffe, Terri Individual | operational/managerial control | — | 2015-05-22 |
| Justie, Jeannie Individual | operational/managerial control | — | 2020-09-20 |
| Burdett, Gregg Individual | w-2 managing employee | — | 2018-09-17 |
| Cunliffe, Terri Individual | w-2 managing employee | — | 2015-05-22 |
| Justie, Jeannie Individual | w-2 managing employee | — | 2020-09-20 |
| Malzahn, Elizabeth Individual | w-2 managing employee | — | 2014-05-22 |
| Partin, Karyn Individual | w-2 managing employee | — | 2022-03-14 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Covenant Living Of Keene.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Cheshire County.