Nursing Care Index

Complete Care At Madison, LLC

Matawan, Middlesex County, New Jersey · CCN 315015 · For-profit (LLC) · part of Complete Care (85 facilities, chain average 3.1 stars)

CMS rates Complete Care At Madison, LLC 5 of 5 overall as of August 2026. 167 certified beds, 129 residents a day on average. 23 citations on record from the current inspection cycles; no fines on record.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★★★★ 5 of 5
Health inspections★★★★☆ 4 of 5
Staffing★★★☆☆ 3 of 5
Quality measures★★★★★ 5 of 5
Quality: long-stay / short-stay5 / 5 of 5

Staffing

Total nurse staffing3.59009 hours per resident per day
Registered nurses0.47314 hours per resident per day
Weekend total3.39497 hours per resident per day
Nursing staff turnover36.1% (registered nurses 43.8%)
Administrators who left0

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2026-03-03 Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · tag F0760
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2026-04-08
2026-03-03 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · tag F0550
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-04-09
2026-03-03 Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · tag F0641
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-04-09
2026-03-03 Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · tag F0677
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-04-09
2026-03-03 Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · tag F0698
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-03-31
2026-03-03 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · tag F0761
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-03-31
2026-03-03 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-03-31
2024-08-27
complaint survey
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · tag F0755
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2024-09-18
2024-08-27 Provide timely, quality laboratory services/tests to meet the needs of residents.
Administration Deficiencies · tag F0770
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2024-09-09
2024-08-27 Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Resident Rights Deficiencies · tag F0557
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-09-19
2024-08-27 Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Resident Rights Deficiencies · tag F0622
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-09-18
2024-08-27
complaint survey
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · tag F0657
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-09-09
2024-08-27
complaint survey
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · tag F0658
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-09-09
2024-08-27
complaint survey
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · tag F0761
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-09-09
2024-08-27
complaint survey
Provide or get specialized rehabilitative services as required for a resident.
Quality of Life and Care Deficiencies · tag F0825
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-09-09
2024-08-27 Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies · tag F0919
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-09-20
2022-12-09 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2023-01-06
2022-12-09 Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies · tag F0637
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-01-06
2022-12-09 Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · tag F0658
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-01-06
2022-12-09 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · tag F0755
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-01-06
2022-12-09 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · tag F0758
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-01-11
2022-12-09 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-01-06
2022-12-09 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · tag F0842
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-01-06

Fines and payment denials

No fines or payment denials on record since 2023.

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
PC Nj1 Opcos LLC
Organization
5% or greater direct ownership interest100%2021-07-01
PC Wta Opco Holdco LLC
Organization
5% or greater indirect ownership interest2021-07-01
Sms 2021 Trust
Organization
5% or greater indirect ownership interest2021-07-01
Welltower Inc.
Organization
5% or greater security interest2021-07-30
Aurora Guardian Holdco II Co-Borrower, LLC
Organization
adp of the snf2021-07-30
Aurora Guardian Holdco II Mezz Borrower, LLC
Organization
adp of the snf2021-07-30
Aurora Guardian Holdco II, LLC
Organization
adp of the snf2021-07-30
Aurora Guardian II Realty, LLC
Organization
adp of the snf2021-07-30
Aurora Guardian Partners II LLC
Organization
adp of the snf2021-07-30
J & R Family Investments, LLC
Organization
adp of the snf2021-07-30
L Friedman 2018 Family Trust
Organization
adp of the snf2021-07-30
L Friedman Family Holdings LLC
Organization
adp of the snf2021-07-30
Landau Family Investment Trust
Organization
adp of the snf2021-07-30
M Friedman 2018 Family Trust
Organization
adp of the snf2021-07-30
Madison Center Realty, LLC
Organization
adp of the snf2021-07-30
PC Wta Acquisition LLC
Organization
adp of the snf2021-07-01
PC Wta Multi-State LLC
Organization
adp of the snf2021-07-01
Peace Capital Holdings LLC
Organization
adp of the snf2021-07-01
R&J Family Investments LLC
Organization
adp of the snf2021-07-30
Sms 2021 Trust
Organization
adp of the snf2021-07-01
Welltower Inc.
Organization
adp of the snf2021-07-30
Awan, Omar
Individual
adp of the snf2022-06-01
Fallah, Alex
Individual
adp of the snf2024-09-09
Grewal, Baljinder
Individual
adp of the snf2021-07-01
Smoke, Yehuda
Individual
adp of the snf2022-06-27
Stein, Shalom
Individual
corporate officer2021-07-01
Stein, Shalom
Individual
indirect ownership interest2021-07-01
Stein, Shalom
Individual
managing control - governing body2021-07-01
Awan, Omar
Individual
operational/managerial control2022-06-01
Grewal, Baljinder
Individual
operational/managerial control2021-07-01
Levovitz, Yitzchok
Individual
operational/managerial control2021-07-01
Mercado, Wanda
Individual
operational/managerial control2022-10-19
Smoke, Yehuda
Individual
operational/managerial control2022-06-27
Stein, Shalom
Individual
trustee of the snf2021-07-01

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Middlesex County.