Nursing Care Index

Complete Care At West Caldwell LLC

West Caldwell, Essex County, New Jersey · CCN 315247 · For-profit (LLC) · part of Complete Care (85 facilities, chain average 3.1 stars)

CMS rates Complete Care At West Caldwell LLC 4 of 5 overall as of August 2026. 180 certified beds, 154 residents a day on average. 9 citations on record from the current inspection cycles; no fines on record.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★★★☆ 4 of 5
Health inspections★★★☆☆ 3 of 5
Staffing★★☆☆☆ 2 of 5
Quality measures★★★★★ 5 of 5
Quality: long-stay / short-stay5 / 5 of 5

Staffing

Total nurse staffing3.44315 hours per resident per day
Registered nurses0.4398 hours per resident per day
Weekend total3.13808 hours per resident per day
Nursing staff turnover51.7% (registered nurses 62.5%)
Administrators who left2

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2025-11-26
complaint survey
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0610
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-12-18
2025-03-21 Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration Deficiencies · tag F0835
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2025-04-10
2025-03-21 Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Administration Deficiencies · tag F0837
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2025-04-10
2025-03-21
complaint survey
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · tag F0698
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-04-10
2025-03-21 Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · tag F0641
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-04-10
2025-03-21 Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · tag F0697
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-04-10
2025-03-21 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · tag F0756
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-04-10
2020-10-30 Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · tag F0658
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2020-11-13
2020-10-30 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2020-11-13

Fines and payment denials

No fines or payment denials on record since 2023.

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
PC Hmh Holdings 2 LLC
Organization
5% or greater indirect ownership interest2023-11-03
Sms 2021 Trust
Organization
5% or greater indirect ownership interest2023-11-03
Des Capital LLC
Organization
adp of the snf2023-11-03
Jrk Investments LLC
Organization
adp of the snf2023-11-03
PC Hmh Holdings 2 LLC
Organization
adp of the snf2023-11-03
PC Hmh Propco Holdings 2 LLC
Organization
adp of the snf2023-11-03
Peace Capital Holdings LLC
Organization
adp of the snf2023-11-03
Sms 2021 Trust
Organization
adp of the snf2023-11-03
West Caldwell PC Propco LLC
Organization
adp of the snf2023-11-03
PC Hmh Opco Holdings 2 LLC
Organization
direct ownership interest2023-11-03
Des Capital LLC
Organization
indirect ownership interest2023-11-03
Jrk Investments LLC
Organization
indirect ownership interest2023-11-03
Peace Capital Holdings LLC
Organization
indirect ownership interest2023-11-03
Allam, Naveen
Individual
adp of the snf2025-02-10
Chmura- Saez, Patricia
Individual
adp of the snf2023-11-03
Klugman, Jacob
Individual
adp of the snf2023-11-03
Saidi, Eran
Individual
adp of the snf2025-01-29
Sternbuch, Daniel
Individual
adp of the snf2023-11-03
Stein, Shalom
Individual
corporate officer2023-11-03
Klugman, Jacob
Individual
indirect ownership interest2023-11-03
Stein, Shalom
Individual
indirect ownership interest2023-11-03
Sternbuch, Daniel
Individual
indirect ownership interest2023-11-03
Guglielmo, Michael
Individual
operational/managerial control2023-11-03
Stein, Shalom
Individual
trustee of the snf2023-11-03

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Essex County.