Crest Haven Nursing And Rehabilitation Center

Name: Crest Haven Nursing And Rehabilitation Center: CMS nursing home record
Creator: Centers for Medicare & Medicaid Services
License: https://www.usa.gov/government-works

Cape May Court House, Cape May County, New Jersey · CCN 315294 · For-profit (Individual) · not part of a chain

CMS rates Crest Haven Nursing And Rehabilitation Center 4 of 5 overall as of August 2026. 180 certified beds, 96 residents a day on average. 18 citations on record from the current inspection cycles, 1 at immediate jeopardy; 1 fine totalling $83,230.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall	★★★★☆ 4 of 5
Health inspections	★★★☆☆ 3 of 5
Staffing	★★☆☆☆ 2 of 5
Quality measures	★★★★★ 5 of 5
Quality: long-stay / short-stay	5 / 5 of 5

Staffing

Total nurse staffing	3.43779 hours per resident per day
Registered nurses	0.31532 hours per resident per day
Weekend total	3.07616 hours per resident per day
Nursing staff turnover	59.5% (registered nurses 81.8%)
Administrators who left	0

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

Survey	Finding	Severity	Status
2025-10-30 complaint survey	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2025-11-28
2025-10-30 complaint survey	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · tag F0657	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2025-11-28
2025-04-14	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · tag F0690	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2025-05-26
2025-04-14 complaint survey	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · tag F0580	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2025-05-26
2025-04-14 complaint survey	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · tag F0695	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2025-05-26
2025-04-14	Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · tag F0756	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2025-05-26
2025-04-14	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · tag F0761	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2025-05-26
2025-04-14	Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2025-05-26
2024-11-26 complaint survey	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · tag F0580	J Immediate jeopardy to resident health or safety; isolated	Deficient, Provider has date of correction 2024-12-02
2023-11-17	Ensure residents have reasonable access to and privacy in their use of communication methods. Resident Rights Deficiencies · tag F0576	F No actual harm, with potential for more than minimal harm; widespread	Deficient, Provider has date of correction 2023-12-10
2023-11-17	Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0610	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2023-12-10
2023-11-17	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2023-12-10
2023-11-17	Observe each nurse aide's job performance and give regular training. Nursing and Physician Services Deficiencies · tag F0730	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2023-12-10
2023-11-17	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812	E No actual harm, with potential for more than minimal harm; pattern	Deficient, Provider has date of correction 2023-12-10
2023-11-17	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2023-12-10
2023-11-17 complaint survey	Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Nursing and Physician Services Deficiencies · tag F0727	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2023-12-10
2023-11-17	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · tag F0761	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2023-12-10
2023-11-17	Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880	D No actual harm, with potential for more than minimal harm; isolated	Deficient, Provider has date of correction 2023-12-10

Fines and payment denials

Date	Penalty	Amount
2024-11-26	Fine	$83,230

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

Name	Role	Share	Since
Hess, Jennifer Individual	w-2 managing employee	—	2017-10-02
Hohenstein, T. Zachary Individual	w-2 managing employee	—	2017-10-02

What changed

Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.

Tell me when this record changes

One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Crest Haven Nursing And Rehabilitation Center.

Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Cape May County.