Nursing Care Index

Complete Care At Wall LLC

Wall, Monmouth County, New Jersey · CCN 315501 · For-profit (LLC) · part of Complete Care (85 facilities, chain average 3.1 stars)

CMS rates Complete Care At Wall LLC 2 of 5 overall as of August 2026. 130 certified beds, 83 residents a day on average. 18 citations on record from the current inspection cycles, 2 at immediate jeopardy; 1 fine totalling $23,520.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★☆☆☆ 2 of 5
Health inspections★☆☆☆☆ 1 of 5
Staffing★★☆☆☆ 2 of 5
Quality measures★★★★★ 5 of 5
Quality: long-stay / short-stay5 / 5 of 5

Staffing

Total nurse staffing3.77594 hours per resident per day
Registered nurses0.52087 hours per resident per day
Weekend total3.45621 hours per resident per day
Nursing staff turnover55.7% (registered nurses 60%)
Administrators who left0

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2026-05-08
complaint survey
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · tag F0760
J Immediate jeopardy to resident health or safety; isolated Past Non-Compliance
2025-12-31
2026-05-08
complaint survey
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · tag F0692
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-06-16
2025-08-06 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2025-09-18
2025-08-06 Have a plan that describes the process for conducting QAPI and QAA activities.
Administration Deficiencies · tag F0865
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2025-09-18
2025-08-06 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-09-18
2025-08-06
complaint survey
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0610
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-09-18
2025-08-06 Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · tag F0677
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-09-18
2025-08-06 Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · tag F0692
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-09-18
2025-08-06 Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · tag F0697
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-09-18
2025-08-06 Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · tag F0698
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-09-18
2025-08-06 Provide medically-related social services to help each resident achieve the highest possible quality of life.
Quality of Life and Care Deficiencies · tag F0745
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-09-18
2025-08-06 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · tag F0803
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-09-18
2025-08-06 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · tag F0804
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-09-18
2025-08-06 Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies · tag F0919
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-09-18
2025-08-06 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · tag F0580
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-09-18
2025-08-06 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-09-18
2025-08-06 Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · tag F0760
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-09-18
2025-05-02
complaint survey
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · tag F0760
J Immediate jeopardy to resident health or safety; isolated Past Non-Compliance
2025-05-02

Fines and payment denials

DatePenaltyAmount
2026-05-08Fine$23,520

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
PC Hmh Opco Holdngs LLC
Organization
5% or greater direct ownership interest100%2023-03-16
PC Hmh Holdings LLC
Organization
5% or greater indirect ownership interest2023-03-16
Sms 2021 Trust
Organization
5% or greater indirect ownership interest2023-03-16
Eef Capital LLC
Organization
adp of the snf2023-03-16
PC Hmh Holdings LLC
Organization
adp of the snf2023-03-16
PC Hmh Propco Intermediate 9 LLC
Organization
adp of the snf2023-03-16
PC Hmh Topco Propco Holdings LLC
Organization
adp of the snf2023-03-16
Peace Capital Holdings LLC
Organization
adp of the snf2023-03-16
Sms 2021 Trust
Organization
adp of the snf2023-03-16
Wall Propco Holdco LLC
Organization
adp of the snf2023-03-16
Wall Propco LLC
Organization
adp of the snf2023-03-16
Javines, Aisha
Individual
adp of the snf2023-03-16
Mercado, Wanda
Individual
adp of the snf2023-03-16
Pass, Mark
Individual
adp of the snf2023-03-16
Schlaff, Benny
Individual
adp of the snf2023-03-16
Schlaff, Nachum
Individual
adp of the snf2023-03-16
Siegfried, Eliyahu
Individual
adp of the snf2023-03-16
Stein, Shalom
Individual
corporate officer2023-03-16
Stein, Shalom
Individual
indirect ownership interest2023-03-16
Hoch, Robert
Individual
managing control - governing body2023-03-16
Stein, Shalom
Individual
managing control - governing body2023-03-16
Hoch, Robert
Individual
operational/managerial control2023-03-16
Mercado, Wanda
Individual
operational/managerial control2023-03-16
Pass, Mark
Individual
operational/managerial control2023-03-16
Sabella, Sabrina
Individual
operational/managerial control2023-03-16
Siegfried, Eliyahu
Individual
operational/managerial control2023-03-16
Stein, Shalom
Individual
trustee of the snf2023-03-16

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Monmouth County.