Nursing Care Index

Brothers Of Mercy Nursing & Rehabilitation Center

Clarence, Erie County, New York · CCN 335112 · Non-profit (Corporation) · not part of a chain

CMS rates Brothers Of Mercy Nursing & Rehabilitation Center 3 of 5 overall as of August 2026. 240 certified beds, 207 residents a day on average. 14 citations on record from the current inspection cycles; no fines on record.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★★☆☆ 3 of 5
Health inspections★★★☆☆ 3 of 5
Staffing★★★★☆ 4 of 5
Quality measures★★★★☆ 4 of 5
Quality: long-stay / short-stay4 / 4 of 5

Staffing

Total nurse staffing3.96709 hours per resident per day
Registered nurses0.48532 hours per resident per day
Weekend total3.41743 hours per resident per day
Nursing staff turnover49.6% (registered nurses 32.1%)
Administrators who left0

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2026-06-05
complaint survey
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has plan of correction
2026-07-31
2026-06-05
complaint survey
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0610
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has plan of correction
2026-07-31
2026-01-16 Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Administration Deficiencies · tag F0836
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2026-03-13
2026-01-16 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · tag F0550
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-03-13
2026-01-16 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-03-13
2026-01-16 Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · tag F0677
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-03-13
2026-01-16 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · tag F0690
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-03-13
2026-01-16 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-03-13
2026-01-16
complaint survey
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · tag F0584
B No actual harm, with potential for minimal harm; pattern Deficient, Provider has date of correction
2026-03-13
2024-01-09 Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · tag F0677
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-03-01
2024-01-09 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · tag F0686
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-03-01
2024-01-09 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-03-01
2024-01-09 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · tag F0761
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-03-01
2024-01-09 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · tag F0584
B No actual harm, with potential for minimal harm; pattern Deficient, Provider has date of correction
2024-03-01

Fines and payment denials

No fines or payment denials on record since 2023.

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Gugino, Stacey
Individual
adp of the snf2025-07-01
Ingham, Jamie
Individual
adp of the snf2024-10-21
Mcdougall, Matthew
Individual
adp of the snf2026-05-22
Nowicki, Jennifer
Individual
adp of the snf2024-05-01
Elmer, Peter
Individual
corporate officer2017-07-01
Mcdougall, Matthew
Individual
corporate officer2026-04-20
Nowicki, Jennifer
Individual
corporate officer2026-05-01
Thomas, Kenneth
Individual
corporate officer2009-11-01
Butterfoss, Kirsten
Individual
managing control - governing body2022-01-01
Chakkappan, Roopa
Individual
managing control - governing body2025-04-01
Eller, Cindy
Individual
managing control - governing body2025-04-01
Fentner, Thomas
Individual
managing control - governing body2025-04-01
Fudyma, John
Individual
managing control - governing body2025-04-01
Gugino, Stacey
Individual
managing control - governing body2022-09-01
Lipuma, David
Individual
managing control - governing body2025-04-01
Losi, Barbara
Individual
managing control - governing body2025-04-01
Mcrae, Michael
Individual
managing control - governing body2025-04-01
Nasca, David
Individual
managing control - governing body2025-04-01
Noe, Michael
Individual
managing control - governing body2025-04-01
Rogers, David
Individual
managing control - governing body2025-04-01
Saffire, Richard
Individual
managing control - governing body2025-04-01
Thomas, Kenneth
Individual
managing control - governing body2025-04-01
Zielinski, Larry
Individual
managing control - governing body2025-04-01
Elmer, Peter
Individual
operational/managerial control2017-07-01
Gugino, Stacey
Individual
operational/managerial control2022-09-01
Ingham, Jamie
Individual
operational/managerial control2024-10-21
Mcdougall, Matthew
Individual
operational/managerial control2026-04-20
Nowicki, Jennifer
Individual
operational/managerial control2024-05-01

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Erie County.