Nursing Care Index

Alice Hyde Medical Center

Malone, Franklin County, New York · CCN 335127 · Non-profit (Other) · part of University Of Vermont Health Network (3 facilities, chain average 2.3 stars)

CMS rates Alice Hyde Medical Center 2 of 5 overall as of August 2026. 135 certified beds, 109 residents a day on average. 19 citations on record from the current inspection cycles, 1 involving actual harm; no fines on record.

On record

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★☆☆☆ 2 of 5
Health inspections★★☆☆☆ 2 of 5
Staffing★★★★☆ 4 of 5
Quality measures★★★★☆ 4 of 5
Quality: long-stay / short-stay3 / 5 of 5

Staffing

Total nurse staffing3.66724 hours per resident per day
Registered nurses0.65098 hours per resident per day
Weekend total3.29019 hours per resident per day
Nursing staff turnover57.1% (registered nurses 36.8%)

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2026-03-06
complaint survey
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600
G Actual harm that is not immediate jeopardy; isolated Deficient, Provider has date of correction
2026-04-08
2026-03-06
complaint survey
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Resident Rights Deficiencies · tag F0627
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-04-08
2025-12-19
complaint survey
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2026-02-13
2025-12-19 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · tag F0656
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2026-02-13
2025-12-19 Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies · tag F0679
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2026-02-13
2025-12-19 Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0604
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-02-13
2025-12-19
complaint survey
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · tag F0760
D No actual harm, with potential for more than minimal harm; isolated Past Non-Compliance
2024-12-12
2025-02-10
complaint survey
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-04-11
2024-06-11
complaint survey
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-08-13
2024-04-15
complaint survey
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · tag F0656
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2024-06-06
2024-04-15
complaint survey
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-06-06
2022-08-18 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies · tag F0582
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2022-10-03
2022-08-18 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2022-10-03
2020-01-31 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2020-03-16
2020-01-31 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · tag F0580
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2020-03-16
2020-01-31 Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0610
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2020-03-16
2020-01-31 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2020-03-16
2020-01-31 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · tag F0756
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2020-03-16
2020-01-31 Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Administration Deficiencies · tag F0838
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2020-03-16

Fines and payment denials

No fines or payment denials on record since 2023.

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
The University Of Vermont Health Network Inc.
Organization
5% or greater direct ownership interest100%2015-10-07
The University Of Vermont Health Network Inc.
Organization
adp of the snf2015-10-07
The University Of Vermont Health Network Inc.
Organization
trustee of the snf2015-10-07
Biondolillo, Susan
Individual
adp of the snf2019-01-14
Bond, Kristin
Individual
adp of the snf2023-05-15
Dabiew, Sherri
Individual
adp of the snf2015-02-27
Guile, Alison
Individual
adp of the snf2021-06-16
Quick, Ariel
Individual
adp of the snf2024-04-14
Busman, Hannah
Individual
corporate director2024-12-18
Cotel, Sivan
Individual
corporate director2019-01-01
Duley, Victoria
Individual
corporate director2020-01-01
Dwyer, John
Individual
corporate director2020-01-01
Eisinger, Dominic
Individual
corporate director2021-01-01
Ellis, Jason
Individual
corporate director2020-12-16
Fitzpatrick, Thomas
Individual
corporate director2019-09-26
Golonka, Tom
Individual
corporate director2020-01-01
Haraden, Carol
Individual
corporate director2022-01-01
Hart, Kevin
Individual
corporate director2016-02-24
Herrington, Robert
Individual
corporate director2024-12-18
Hood, Virginia
Individual
corporate director2015-10-07
Kissane, Donna
Individual
corporate director2019-12-18
Leonard, Debra
Individual
corporate director2017-01-01
Main, Robert
Individual
corporate director2016-04-20
Mccullough, Deena
Individual
corporate director2018-01-01
Medved, Marina
Individual
corporate director2023-12-13
Monette, Nathan
Individual
corporate director2024-12-18
Montour, Barbara
Individual
corporate director2021-05-19
Page, Richard
Individual
corporate director2018-10-01
Richards, Craig
Individual
corporate director2022-03-24
Rugge, John
Individual
corporate director2019-01-01
Stackpole, Kerin
Individual
corporate director2016-01-01
Stickney, Mary
Individual
corporate director2015-01-01
Vicencio, Elizabeth
Individual
corporate director2022-01-01
Walker, Kara
Individual
corporate director2021-01-01
Kollar, Matej
Individual
corporate officer2024-01-01
Lebeau, Michelle
Individual
corporate officer2018-04-02
Leffler, Stephen
Individual
corporate officer2026-01-01
Stone, Colleen
Individual
corporate officer2024-01-01
Vincent, Richard
Individual
corporate officer2014-06-02
Vogelzang, Susan
Individual
corporate officer2024-01-01
Biondolillo, Susan
Individual
operational/managerial control2019-01-14
Guile, Alison
Individual
operational/managerial control2021-06-16
Lebeau, Michelle
Individual
operational/managerial control2018-04-02
Busman, Hannah
Individual
trustee of the snf2024-12-18
Cotel, Sivan
Individual
trustee of the snf2019-01-01
Duley, Victoria
Individual
trustee of the snf2020-01-01
Dwyer, John
Individual
trustee of the snf2020-01-01
Eisinger, Dominic
Individual
trustee of the snf2021-01-01
Ellis, Jason
Individual
trustee of the snf2020-12-16
Fitzpatrick, Thomas
Individual
trustee of the snf2019-09-26
Golonka, Tom
Individual
trustee of the snf2020-01-01
Haraden, Carol
Individual
trustee of the snf2022-01-01
Hart, Kevin
Individual
trustee of the snf2016-02-24
Herrington, Robert
Individual
trustee of the snf2024-12-18
Hood, Virginia
Individual
trustee of the snf2015-10-07
Kissane, Donna
Individual
trustee of the snf2019-12-18
Leonard, Debra
Individual
trustee of the snf2017-01-01
Main, Robert
Individual
trustee of the snf2016-04-20
Mccullough, Deena
Individual
trustee of the snf2018-01-01
Medved, Marina
Individual
trustee of the snf2023-12-13
Monette, Nathan
Individual
trustee of the snf2024-12-18
Montour, Barbara
Individual
trustee of the snf2021-05-19
Page, Richard
Individual
trustee of the snf2018-10-01
Richards, Craig
Individual
trustee of the snf2022-03-24
Rugge, John
Individual
trustee of the snf2019-01-01
Stackpole, Kerin
Individual
trustee of the snf2016-01-01
Stickney, Mary
Individual
trustee of the snf2015-01-01
Vicencio, Elizabeth
Individual
trustee of the snf2022-01-01
Walker, Kara
Individual
trustee of the snf2021-01-01

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Franklin County.