Mercy Hospital Skilled Nursing Facility
Lackawanna, Erie County, New York · CCN 335308 · Non-profit (Corporation) · not part of a chain
CMS rates Mercy Hospital Skilled Nursing Facility 5 of 5 overall as of August 2026. 84 certified beds, 82 residents a day on average. 4 citations on record from the current inspection cycles; no fines on record.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★★★ 5 of 5 |
|---|---|
| Health inspections | ★★★★☆ 4 of 5 |
| Staffing | ★★★★☆ 4 of 5 |
| Quality measures | ★★★★★ 5 of 5 |
| Quality: long-stay / short-stay | 5 / — of 5 |
Staffing
| Total nurse staffing | 4.68479 hours per resident per day |
|---|---|
| Registered nurses | 0.65402 hours per resident per day |
| Weekend total | 4.0327 hours per resident per day |
| Nursing staff turnover | 43.7% (registered nurses 50%) |
| Administrators who left | 0 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2025-07-24 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Quality of Life and Care Deficiencies · tag F0700 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-09-08 |
| 2025-07-24 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0604 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-09-08 |
| 2025-07-24 | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · tag F0658 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-09-08 |
| 2022-07-29 | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · tag F0757 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-08-29 |
Fines and payment denials
No fines or payment denials on record since 2023.
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| O Connor, Patricia Individual | adp of the snf | — | 2023-09-01 |
| Snyder, Brian Individual | adp of the snf | — | 2025-06-30 |
| O Connor, Patricia Individual | corporate director | — | 2015-06-15 |
| Osborne, Clayton Individual | corporate director | — | 2008-05-01 |
| Sette-Camara, Leonardo Individual | corporate director | — | 2020-01-01 |
| Agnello, Alexis Individual | corporate officer | — | 2020-01-01 |
| Edwards, Russell Individual | corporate officer | — | 2020-07-01 |
| Garvey, James Individual | corporate officer | — | 2020-08-01 |
| Gleason, Thomas Individual | corporate officer | — | 2020-01-01 |
| Macholz, David Individual | corporate officer | — | 2014-06-19 |
| Markiewicz, Joyce Individual | corporate officer | — | 2023-09-01 |
| Zapfel, Robert Individual | corporate officer | — | 2014-06-19 |
| Sette-Camara, Leonardo Individual | managing control - governing body | — | 2020-01-01 |
| Zapfel, Robert Individual | managing control - governing body | — | 2014-06-19 |
| Edwards, Russell Individual | operational/managerial control | — | 2020-01-01 |
| Gleason, Thomas Individual | operational/managerial control | — | 2020-01-01 |
| O Connor, Patricia Individual | operational/managerial control | — | 2023-09-01 |
| Osborne, Clayton Individual | operational/managerial control | — | 2008-05-01 |
| Snyder, Brian Individual | operational/managerial control | — | 2015-06-15 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Mercy Hospital Skilled Nursing Facility.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Erie County.