Nursing Care Index

The Pines At Utica Center For Nursing And Rehab

Utica, Oneida County, New York · CCN 335374 · For-profit (LLC) · part of National Health Care Associates (42 facilities, chain average 3.2 stars)

CMS rates The Pines At Utica Center For Nursing And Rehab 1 of 5 overall as of August 2026. 117 certified beds, 114 residents a day on average. 28 citations on record from the current inspection cycles, 3 involving actual harm; 2 fines totalling $39,286.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★☆☆☆☆ 1 of 5
Health inspections★★☆☆☆ 2 of 5
Staffing★☆☆☆☆ 1 of 5
Quality measures★★☆☆☆ 2 of 5
Quality: long-stay / short-stay3 / 2 of 5

Staffing

Total nurse staffing3.55986 hours per resident per day
Registered nurses0.28958 hours per resident per day
Weekend total3.04631 hours per resident per day
Nursing staff turnover49.5% (registered nurses 63.6%)
Administrators who left0

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2025-11-05
complaint survey
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
G Actual harm that is not immediate jeopardy; isolated Deficient, Provider has date of correction
2025-12-05
2025-07-22 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-09-20
2025-07-22 Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Resident Rights Deficiencies · tag F0627
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-09-20
2025-07-22 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · tag F0656
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-09-20
2025-07-22
complaint survey
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · tag F0677
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-09-20
2025-07-22 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-09-20
2025-07-22 Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · tag F0692
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-09-20
2025-07-22 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · tag F0761
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-09-20
2025-07-22 Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary Deficiencies · tag F0806
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-09-20
2025-07-22 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-09-20
2025-02-20
complaint survey
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Nursing and Physician Services Deficiencies · tag F0711
G Actual harm that is not immediate jeopardy; isolated Deficient, Provider has date of correction
2025-04-21
2025-02-20
complaint survey
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · tag F0760
G Actual harm that is not immediate jeopardy; isolated Deficient, Provider has date of correction
2025-04-21
2025-02-20
complaint survey
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-04-21
2024-01-12
complaint survey
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · tag F0677
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-02-20
2024-01-12 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-02-20
2024-01-12 Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary Deficiencies · tag F0806
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-02-20
2024-01-12 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-02-20
2021-09-30 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · tag F0584
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2021-11-13
2021-09-30 Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · tag F0677
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2021-11-13
2021-09-30 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · tag F0921
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2021-11-13
2021-09-30 Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental Deficiencies · tag F0925
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2021-11-13
2021-09-30 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · tag F0550
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2021-11-13
2021-09-30 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2021-11-13
2021-09-30 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2021-11-13
2021-09-30 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2021-11-13
2021-09-30 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2021-11-13
2021-09-30 Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · tag F0732
C No actual harm, with potential for minimal harm; widespread Deficient, Provider has date of correction
2021-11-13
2021-09-30 Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Resident Rights Deficiencies · tag F0577
B No actual harm, with potential for minimal harm; pattern Deficient, Provider has date of correction
2021-11-13

Fines and payment denials

DatePenaltyAmount
2025-11-05Fine$30,498
2025-02-20Fine$8,788

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Bnb Health Care Funds LLC
Organization
adp of the snf2008-05-01
Bpb Ventures LLC
Organization
adp of the snf2008-05-01
Cedar Hill Ng Trust
Organization
adp of the snf2008-05-01
Ep Utica Crossing Realty LLC
Organization
adp of the snf2008-05-01
Ghl Enterprises
Organization
adp of the snf2008-05-01
Juniper Ng Trust
Organization
adp of the snf2008-05-01
Marvin Ostreicher Family Trust 2012
Organization
adp of the snf2008-05-01
Mso Associates LLC
Organization
adp of the snf2008-05-01
National Health Care Associates Inc.
Organization
adp of the snf2008-05-01
Oak Drive Ng Trust
Organization
adp of the snf2008-05-01
Preferred Professional Services LLC
Organization
adp of the snf2008-05-01
Preferred Therapy Solutions LLC
Organization
adp of the snf2008-05-01
Rolling Hill Ng Trust
Organization
adp of the snf2008-05-01
Susan Ostreicher Family Trust 2012
Organization
adp of the snf2008-05-01
Biderman, Nechama
Individual
5% or greater direct ownership interest7%2008-05-01
Cohen, David
Individual
5% or greater direct ownership interest7%2008-05-01
Fuchs, Morris
Individual
5% or greater direct ownership interest8%2008-05-01
Goldenberg, Chaim
Individual
5% or greater direct ownership interest5%2008-05-01
Lipman, Michael
Individual
5% or greater direct ownership interest5%2008-05-01
Manela, Magda
Individual
5% or greater direct ownership interest5%2008-05-01
Ostreicher, Susan
Individual
5% or greater direct ownership interest18%2008-05-01
Roberts, Laurence
Individual
5% or greater direct ownership interest7%2007-11-01
Almeida, Elizabeth
Individual
adp of the snf2008-05-01
Bokow, Barry
Individual
adp of the snf2016-07-01
Bokow, Michael
Individual
adp of the snf2015-09-30
Cohen, David
Individual
adp of the snf2008-05-01
Fuchs, Morris
Individual
adp of the snf2008-05-01
Gilmartin, Thomas
Individual
adp of the snf2016-07-01
Hamad, Kareem
Individual
adp of the snf2026-03-17
Lopiansky, Rebecca
Individual
adp of the snf2025-05-14
Manela, Magda
Individual
adp of the snf2008-05-01
Ostreicher, David
Individual
adp of the snf2025-05-14
Ostreicher, Marc
Individual
adp of the snf2025-05-14
Ostreicher, Marvin
Individual
adp of the snf2008-05-01
Ostreicher, Susan
Individual
adp of the snf2008-05-01
Roberts, Tzivy
Individual
adp of the snf2008-05-01
Snyder, Nancy
Individual
adp of the snf2026-03-17
Steg, Shayna
Individual
adp of the snf2025-05-14
Bokow, Barry
Individual
direct ownership interest2024-05-04
David, Albert
Individual
direct ownership interest2008-05-01
Eisen, Mordechai
Individual
direct ownership interest2008-05-01
Geffner, Fay
Individual
direct ownership interest2008-05-01
Gerber, Jennifer
Individual
direct ownership interest2008-05-01
Laufer, Schmuel
Individual
direct ownership interest2008-05-01
Lopiansky, Rebecca
Individual
direct ownership interest2008-05-01
Lyons, Rachel
Individual
direct ownership interest2008-05-01
Neuman, Gerald
Individual
direct ownership interest2008-05-01
Ostreicher, David
Individual
direct ownership interest2008-05-01
Ostreicher, Marc
Individual
direct ownership interest2008-05-01
Pollack, Sylvia
Individual
direct ownership interest2008-05-01
Shaya-Mograby, Moshe
Individual
direct ownership interest2008-05-01
Skoczylas, Dvora
Individual
direct ownership interest2025-06-18
Skoczylas, Josef
Individual
direct ownership interest2008-05-01
Steg, Yitzchok
Individual
direct ownership interest2008-05-01
Warman, Elissa
Individual
direct ownership interest2008-05-01
Biderman, Michael
Individual
individual is an owner, partner or trustee of any adp of the snf2026-03-17
Biderman, Sol
Individual
individual is an owner, partner or trustee of any adp of the snf2026-03-17
Biderman, Yehuda
Individual
individual is an owner, partner or trustee of any adp of the snf2026-03-17
Goldenberg, Harold
Individual
individual is an owner, partner or trustee of any adp of the snf2026-03-17
Goldenberg, Leon
Individual
individual is an owner, partner or trustee of any adp of the snf2026-03-17
Goldenberg, Malky
Individual
individual is an owner, partner or trustee of any adp of the snf2026-03-17
Hirsh, Libe
Individual
individual is an owner, partner or trustee of any adp of the snf2026-03-17
Bokow, Barry
Individual
operational/managerial control2016-07-01
Gilmartin, Thomas
Individual
operational/managerial control2016-07-01
Hamad, Kareem
Individual
operational/managerial control2021-04-01
Ostreicher, Marc
Individual
operational/managerial control2023-03-06
Snyder, Nancy
Individual
operational/managerial control2026-02-03

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Oneida County.