Our Lady Of Mercy Life Center
Guilderland, Albany County, New York · CCN 335767 · Non-profit (Corporation) · part of Trinity Health (19 facilities, chain average 3.3 stars)
CMS rates Our Lady Of Mercy Life Center 1 of 5 overall as of August 2026. 160 certified beds, 149 residents a day on average. 25 citations on record from the current inspection cycles; no fines on record.
On record
- Abuse icon. CMS marks this facility for a citation of abuse that led to harm, or a repeated potential for it, within the recent inspection cycles.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★☆☆☆☆ 1 of 5 |
|---|---|
| Health inspections | ★☆☆☆☆ 1 of 5 |
| Staffing | ★★★☆☆ 3 of 5 |
| Quality measures | ★★★☆☆ 3 of 5 |
| Quality: long-stay / short-stay | 4 / 2 of 5 |
Staffing
| Total nurse staffing | 3.62449 hours per resident per day |
|---|---|
| Registered nurses | 0.79176 hours per resident per day |
| Weekend total | 3.32964 hours per resident per day |
| Nursing staff turnover | 50.3% (registered nurses 40.5%) |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2024-10-15 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · tag F0585 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2024-12-06 |
| 2024-10-15 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights Deficiencies · tag F0561 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-11-22 |
| 2024-10-15 complaint survey |
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · tag F0725 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-12-04 |
| 2024-10-15 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · tag F0761 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-11-29 |
| 2024-10-15 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-10-15 |
| 2024-10-15 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-12-06 |
| 2024-10-15 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · tag F0550 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-11-22 |
| 2024-10-15 | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · tag F0554 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-12-02 |
| 2024-10-15 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-11-28 |
| 2024-10-15 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-11-28 |
| 2024-10-15 | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0610 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-11-28 |
| 2024-10-15 complaint survey |
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-12-06 |
| 2024-10-15 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · tag F0657 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-12-06 |
| 2024-10-15 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-12-06 |
| 2024-10-15 | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · tag F0759 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-12-06 |
| 2024-09-20 complaint survey |
Protect each resident from the wrongful use of the resident's belongings or money. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0602 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-11-11 |
| 2022-02-14 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-04-13 |
| 2022-02-14 | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · tag F0692 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-04-13 |
| 2022-02-14 | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · tag F0698 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-04-13 |
| 2022-02-14 | Provide timely, quality laboratory services/tests to meet the needs of residents. Administration Deficiencies · tag F0770 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-04-13 |
| 2022-02-14 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-04-13 |
| 2022-02-14 | Dispose of garbage and refuse properly. Nutrition and Dietary Deficiencies · tag F0814 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-04-13 |
| 2022-02-14 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · tag F0842 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-04-13 |
| 2019-08-13 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2019-09-30 |
| 2019-08-13 | Dispose of garbage and refuse properly. Nutrition and Dietary Deficiencies · tag F0814 |
C No actual harm, with potential for minimal harm; widespread | Deficient, Provider has date of correction 2019-09-30 |
Fines and payment denials
No fines or payment denials on record since 2023.
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| St Peters Health Partners Organization | 5% or greater direct ownership interest | 100% | 2011-10-01 |
| St Peters Health Partners Organization | adp of the snf | — | 2025-05-16 |
| Trinity Health Corporation Organization | adp of the snf | — | 2025-04-15 |
| St Peters Health Partners Organization | operational/managerial control | — | 2011-10-01 |
| Trinity Health Corporation Organization | operational/managerial control | — | 2014-07-01 |
| Burke, Michael Individual | adp of the snf | — | 2020-09-01 |
| Ellison, Cynthia Individual | adp of the snf | — | 2023-12-04 |
| Farrell, Eric Individual | adp of the snf | — | 2023-07-01 |
| Hanks, Steven Individual | adp of the snf | — | 2023-01-01 |
| Isacksen, Daniel Individual | adp of the snf | — | 2022-10-01 |
| Mazzacco, Michelle Individual | adp of the snf | — | 2021-08-22 |
| Mcdonough, Michael Individual | adp of the snf | — | 2024-03-17 |
| Signor, Kristin Individual | adp of the snf | — | 2017-04-01 |
| Sullivan-Smith, Sandra Individual | adp of the snf | — | 2014-05-01 |
| Bala, Guha Individual | corporate director | — | 2022-10-01 |
| Hanks, Steven Individual | corporate director | — | 2023-01-01 |
| Isacksen, Daniel Individual | corporate director | — | 2022-10-01 |
| Lapczynski, Patricia Individual | corporate director | — | 2025-04-01 |
| Mccormick, Robert Individual | corporate director | — | 2021-01-01 |
| Meath, Michael Individual | corporate director | — | 2022-10-01 |
| Myers, Gina Individual | corporate director | — | 2022-10-01 |
| Pollard, Merriette Individual | corporate director | — | 2022-10-01 |
| Sullivan, Marguerite Individual | corporate director | — | 2025-01-01 |
| Sweet Zavaglia, Kerri Individual | corporate director | — | 2022-10-01 |
| Tofade, Oluwatoyin Individual | corporate director | — | 2024-01-01 |
| Farrell, Eric Individual | corporate officer | — | 2023-07-01 |
| Jimino, Kathleen Individual | corporate officer | — | 2024-01-01 |
| Marshall, John Individual | corporate officer | — | 2022-10-05 |
| Signor, Kristin Individual | corporate officer | — | 2017-04-01 |
| Wildridge, William Individual | corporate officer | — | 2022-10-01 |
| Burke, Michael Individual | operational/managerial control | — | 2020-09-01 |
| Mazzacco, Michelle Individual | operational/managerial control | — | 2021-08-22 |
| Signor, Kristin Individual | operational/managerial control | — | 2017-04-01 |
| Sullivan-Smith, Sandra Individual | operational/managerial control | — | 2014-05-01 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Our Lady Of Mercy Life Center.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Albany County.