Cypress Pointe Rehabilitation Center
Wilmington, New Hanover County, North Carolina · CCN 345002 · For-profit (Individual) · part of Sovereign Healthcare Holdings (43 facilities, chain average 3.7 stars)
CMS rates Cypress Pointe Rehabilitation Center 5 of 5 overall as of August 2026. 90 certified beds, 78 residents a day on average. 3 citations on record from the current inspection cycles; no fines on record.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★★★ 5 of 5 |
|---|---|
| Health inspections | ★★★★★ 5 of 5 |
| Staffing | ★★★★☆ 4 of 5 |
| Quality measures | ★★★★★ 5 of 5 |
| Quality: long-stay / short-stay | 5 / 5 of 5 |
Staffing
| Total nurse staffing | 3.39821 hours per resident per day |
|---|---|
| Registered nurses | 0.79108 hours per resident per day |
| Weekend total | 3.3306 hours per resident per day |
| Nursing staff turnover | 47% (registered nurses 35.7%) |
| Administrators who left | 0 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2026-05-07 | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · tag F0698 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-05-10 |
| 2025-03-20 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · tag F0842 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-03-28 |
| 2024-02-22 | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · tag F0692 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-03-04 |
Fines and payment denials
No fines or payment denials on record since 2023.
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Healthcare Financial Solutions LLC Organization | 5% or greater security interest | — | 2015-12-31 |
| Southern Healthcare Management LLC Organization | adp of the snf | — | 2025-08-29 |
| Sovereign Carolina Holdings LLC Organization | direct ownership interest | — | 2014-03-06 |
| Cronquist 2015 Family Tr Organization | indirect ownership interest | — | 2015-12-31 |
| John J Notermann Business Tr Organization | indirect ownership interest | — | 2017-11-12 |
| Southern Healthcare Management LLC Organization | operational/managerial control | — | 2014-05-01 |
| Sovereign Healthcare Holdings LLC Organization | operational/managerial control | — | 2014-05-01 |
| Cronquist, Royce Individual | adp of the snf | — | 2018-02-01 |
| Forrai, Angela Individual | adp of the snf | — | 2018-01-03 |
| Melton, Donald Individual | adp of the snf | — | 2014-05-01 |
| Williams, Mark Individual | adp of the snf | — | 2015-05-01 |
| Kelly, Michelle Individual | individual is an owner, partner or trustee of any adp of the snf | — | 2025-05-23 |
| Notermann, Brenda Individual | individual is an owner, partner or trustee of any adp of the snf | — | 2025-04-11 |
| Cronquist, Royce Individual | operational/managerial control | — | 2018-02-01 |
| Forrai, Angela Individual | operational/managerial control | — | 2018-01-03 |
| Melton, Donald Individual | operational/managerial control | — | 2014-05-01 |
| Williams, Mark Individual | operational/managerial control | — | 2015-05-01 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Cypress Pointe Rehabilitation Center.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in New Hanover County.