Royal Park Rehabilitation & Health Center
Matthews, Mecklenburg County, North Carolina · CCN 345026 · For-profit (LLC) · part of Liberty Senior Living (37 facilities, chain average 2.8 stars)
CMS rates Royal Park Rehabilitation & Health Center 2 of 5 overall as of August 2026. 169 certified beds, 143 residents a day on average. 25 citations on record from the current inspection cycles, 1 at immediate jeopardy; 2 fines totalling $39,811.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★☆☆☆ 2 of 5 |
|---|---|
| Health inspections | ★★☆☆☆ 2 of 5 |
| Staffing | ★★☆☆☆ 2 of 5 |
| Quality measures | ★★★★☆ 4 of 5 |
| Quality: long-stay / short-stay | 4 / 3 of 5 |
Staffing
| Total nurse staffing | 3.4683 hours per resident per day |
|---|---|
| Registered nurses | 0.36528 hours per resident per day |
| Weekend total | 3.09697 hours per resident per day |
| Nursing staff turnover | 46.2% (registered nurses 30.8%) |
| Administrators who left | 0 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2025-12-05 complaint survey |
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · tag F0690 |
G Actual harm that is not immediate jeopardy; isolated | Deficient, Provider has date of correction 2025-12-16 |
| 2025-12-05 complaint survey |
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · tag F0755 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-12-16 |
| 2025-12-05 complaint survey |
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · tag F0804 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-12-16 |
| 2025-12-05 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-12-16 |
| 2025-12-05 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · tag F0693 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-12-16 |
| 2025-12-05 complaint survey |
Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · tag F0759 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-12-16 |
| 2025-12-05 complaint survey |
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. Nutrition and Dietary Deficiencies · tag F0806 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-12-16 |
| 2025-12-05 | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · tag F0641 |
B No actual harm, with potential for minimal harm; pattern | No revisit needed 2025-12-16 |
| 2024-08-08 | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · tag F0554 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-08-13 |
| 2024-08-08 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-08-13 |
| 2024-06-07 complaint survey |
Protect each resident from the wrongful use of the resident's belongings or money. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0602 |
D No actual harm, with potential for more than minimal harm; isolated | Past Non-Compliance 2023-12-02 |
| 2024-03-25 complaint survey |
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
J Immediate jeopardy to resident health or safety; isolated | Past Non-Compliance 2024-02-17 |
| 2024-03-25 complaint survey |
Provide activities to meet all resident's needs. Quality of Life and Care Deficiencies · tag F0679 |
H Actual harm that is not immediate jeopardy; pattern | Deficient, Provider has date of correction 2024-04-11 |
| 2024-03-25 complaint survey |
Provide appropriate foot care. Quality of Life and Care Deficiencies · tag F0687 |
G Actual harm that is not immediate jeopardy; isolated | Deficient, Provider has date of correction 2024-04-11 |
| 2024-03-25 complaint survey |
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · tag F0804 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-04-11 |
| 2024-03-25 complaint survey |
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · tag F0867 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-04-11 |
| 2024-03-25 complaint survey |
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-04-11 |
| 2024-03-25 complaint survey |
Provide special eating equipment and utensils for residents who need them and appropriate assistance. Nutrition and Dietary Deficiencies · tag F0810 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-04-11 |
| 2023-10-04 complaint survey |
Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · tag F0760 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2023-10-11 |
| 2023-10-04 complaint survey |
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · tag F0755 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-10-11 |
| 2023-03-10 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · tag F0804 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2023-04-03 |
| 2023-03-10 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2023-04-03 |
| 2023-03-10 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · tag F0867 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2023-04-03 |
| 2023-03-10 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · tag F0688 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-04-03 |
| 2023-03-10 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-04-03 |
Fines and payment denials
| Date | Penalty | Amount |
|---|---|---|
| 2025-12-05 | Fine | $23,010 |
| 2024-03-25 | Fine | $16,801 |
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Long Term Care Management Services LLC Organization | 5% or greater direct ownership interest | 100% | 2011-03-10 |
| John A Mcneill Jr 2012 Irrv Tr Organization | adp of the snf | — | 2025-04-01 |
| Liberty Healthcare Group LLC Organization | adp of the snf | — | 2025-09-29 |
| Liberty Real Properties, LLC Organization | adp of the snf | — | 2025-04-01 |
| Ronald B. And Cynthia J. Mcneill 2013 Irrevocable Trust Organization | adp of the snf | — | 2025-04-01 |
| John A Mcneill Jr 2012 Irrv Tr Organization | indirect ownership interest | — | 2025-04-01 |
| Liberty Healthcare Group LLC Organization | indirect ownership interest | — | 2025-04-01 |
| Liberty Real Properties, LLC Organization | indirect ownership interest | — | 2025-04-01 |
| Ronald B. And Cynthia J. Mcneill 2013 Irrevocable Trust Organization | indirect ownership interest | — | 2025-04-01 |
| Calcutt, Joseph Individual | adp of the snf | — | 2025-04-01 |
| Clements, Thad Individual | adp of the snf | — | 2025-12-05 |
| James, Nicola Individual | adp of the snf | — | 2025-10-04 |
| Miller, Robert Individual | adp of the snf | — | 2025-04-01 |
| Wilson, Jeffrey Individual | adp of the snf | — | 2025-04-01 |
| Mcneill, John Individual | corporate director | — | 2006-01-23 |
| Mcneill, Ronald Individual | corporate director | — | 2006-01-23 |
| Miller, Robert Individual | corporate director | — | 2024-09-01 |
| Wilson, Jeffrey Individual | corporate director | — | 2003-04-01 |
| Miller, Robert Individual | managing control - governing body | — | 2025-04-01 |
| Calcutt, Joseph Individual | operational/managerial control | — | 2025-04-01 |
| Clements, Thad Individual | operational/managerial control | — | 2025-04-01 |
| James, Nicola Individual | operational/managerial control | — | 2025-04-01 |
| Mcneill, John Individual | operational/managerial control | — | 2011-03-10 |
| Mcneill, Ronald Individual | operational/managerial control | — | 2011-03-10 |
| Wilson, Jeffrey Individual | operational/managerial control | — | 2025-04-01 |
| Mcneill, Robert Individual | trustee of the snf | — | 2025-04-01 |
| Oliver, Anna Individual | trustee of the snf | — | 2025-04-01 |
| Purvis, Jenny Individual | trustee of the snf | — | 2025-04-01 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Royal Park Rehabilitation & Health Center.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Mecklenburg County.