Nursing Care Index

Raleigh Rehabilitation Center

Raleigh, Wake County, North Carolina · CCN 345049 · For-profit (LLC) · part of Sovereign Healthcare Holdings (43 facilities, chain average 3.7 stars)

CMS rates Raleigh Rehabilitation Center 3 of 5 overall as of August 2026. 157 certified beds, 135 residents a day on average. 18 citations on record from the current inspection cycles, 2 involving actual harm; 1 fine totalling $48,754.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★★☆☆ 3 of 5
Health inspections★★★☆☆ 3 of 5
Staffing★★☆☆☆ 2 of 5
Quality measures★★★★☆ 4 of 5
Quality: long-stay / short-stay4 / 4 of 5

Staffing

Total nurse staffing3.63442 hours per resident per day
Registered nurses0.33442 hours per resident per day
Weekend total3.25057 hours per resident per day
Nursing staff turnover59.7% (registered nurses 60%)
Administrators who left2

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2026-03-26
complaint survey
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies · tag F0585
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-04-23
2026-03-26 Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · tag F0641
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-04-23
2026-03-26 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · tag F0842
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-04-23
2024-12-19 Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · tag F0641
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-01-10
2024-12-19 Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · tag F0695
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-01-10
2024-12-19 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · tag F0761
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-01-10
2023-10-12
complaint survey
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
G Actual harm that is not immediate jeopardy; isolated Past Non-Compliance
2023-07-26
2023-10-12 Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies · tag F0867
G Actual harm that is not immediate jeopardy; isolated Deficient, Provider has date of correction
2023-11-07
2023-10-12 Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies · tag F0814
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2023-11-07
2023-10-12 Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Infection Control Deficiencies · tag F0882
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2023-11-07
2023-10-12 Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies · tag F0679
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2023-11-07
2023-10-12 Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Rights Deficiencies · tag F0553
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-11-07
2023-10-12 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies · tag F0561
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-11-07
2023-10-12 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · tag F0580
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-11-07
2023-10-12 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · tag F0656
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-11-07
2023-10-12 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · tag F0758
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-11-07
2023-10-12 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-11-07
2023-10-12 Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · tag F0732
C No actual harm, with potential for minimal harm; widespread Deficient, Provider has plan of correction
2023-11-07

Fines and payment denials

DatePenaltyAmount
2023-10-12Fine$48,754

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Southern Healthcare Management LLC
Organization
adp of the snf2025-04-15
Sovereign Carolina Holdings LLC
Organization
direct ownership interest2014-03-06
Cronquist 2015 Family Tr
Organization
indirect ownership interest2015-12-31
John J Notermann Business Tr
Organization
indirect ownership interest2017-11-12
Southern Healthcare Management LLC
Organization
operational/managerial control2014-05-01
Amitrone, Terri
Individual
adp of the snf2026-02-12
Chery, Dawn
Individual
adp of the snf2017-06-08
Cronquist, Royce
Individual
adp of the snf2018-02-01
Kelly, Michelle
Individual
adp of the snf2018-02-01
Melton, Donald
Individual
adp of the snf2014-05-01
O Brien, Patrick
Individual
adp of the snf2017-05-22
Peck, Robert
Individual
adp of the snf2026-06-29
Notermann, Brenda
Individual
individual is an owner, partner or trustee of any adp of the snf2025-04-15
Chery, Dawn
Individual
managing control - governing body2017-06-08
Peck, Robert
Individual
managing control - governing body2026-06-29
Amitrone, Terri
Individual
operational/managerial control2026-02-12
Cronquist, Royce
Individual
operational/managerial control2018-02-01
Kelly, Michelle
Individual
operational/managerial control2018-02-01
Melton, Donald
Individual
operational/managerial control2014-05-01
O Brien, Patrick
Individual
operational/managerial control2017-05-22

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Wake County.